The Investec Bank Mobile App is a feature-rich platform designed to provide users with comprehensive control over their financial lives right from their mobile devices. With the app, clients can seamlessly manage multiple accounts, make instant payments, transfer funds locally or internationally, and even deposit checks without visiting a branch. The app also integrates enhanced security features such as biometric login, ensuring that users' finances are both easily accessible and well-protected. This high-touch, high-tech solution from Investec combines efficiency, convenience, and security, reflecting the bank's commitment to providing an exceptional digital banking experience for its discerning clientele.
Account Management. View all your Investec accounts and balances in one place, providing real-time updates and easy access to recent transactions and financial information.
Payments and Transfers. Use the app to make payments, including local and international transfers, as well as send money instantly using services like PayShap for added convenience.
Biometric Authentication. The app offers advanced security features, including biometric login options like fingerprint and facial recognition, ensuring both convenience and secure access.
Secure Messaging. Communicate with your dedicated relationship manager directly through the app using secure messaging, making it easy to receive support and guidance without needing to visit a branch.
Digital Document Storage. Access important banking documents, such as statements, tax certificates, and account letters, which are securely stored within the app for quick retrieval.
Investment Tracking. Monitor and manage your investments from the app, with detailed insights and performance updates, allowing you to make informed decisions at any time.
Card Management. Manage your Investec cards through the app, including viewing card details, setting or changing your PIN, blocking/unblocking cards, and notifying the bank when traveling abroad.
How to Download Investec Bank App?
For iOS
Open the App Store on your iPhone.
Type "Investec Private Client" in the search bar.
Select the official Investec Private Client app from the search results.
Tap "Get" to download the app.
Wait for the app to download and install on your device.
Open the app and follow the on-screen instructions to log in or register.
For Android
Open the Google Play Store on your Android device.
In the search bar, type "Investec Private Client."
Select the official Investec Private Client app from the search results.
Tap "Install" to download the app.
The app will be installed on your device automatically once the download is complete.
Open the app and follow the prompts to log in or create your account.
How to Apply in the App?
Open the Investec mobile app on your smartphone or tablet. If you do not have the app, download it from the App Store (for iOS) or Google Play Store (for Android).
Launch the app and either log in using your existing Investec username and password or, if you are a new user, follow the on-screen prompts to register.
Once logged in, tap on the "Products and Services" section from the main menu to explore available options.
Select the product or service that you wish to apply for, such as a loan, credit card, or savings account.
Provide all the necessary personal and financial information as required, such as your ID number, income details, and contact information.
Review the product terms and conditions thoroughly to understand the features and requirements.
Verify all the entered information for accuracy before proceeding.
Tap on the "Submit Application" button to initiate your request.
You will receive a confirmation within the app indicating that your application has been successfully submitted, along with any next steps or additional information required.
How to Pay Through the App?
Log in to the Investec App using your credentials.
Navigate to the "Payments" section, either through the main menu or by selecting your account from the home screen.
Add a new payee if needed by entering the required details like account number and name, or choose an existing payee from your saved list.
Enter the payment amount and payment date.
Review the payment details for accuracy before proceeding.
Confirm the payment by tapping "Submit" or "Pay."
You will receive a notification confirming that the payment was successfully processed.
To set up automatic recurring payments, select the option for recurring payments during the payment setup and specify the frequency (e.g., monthly, weekly) to automatically process the payment at the selected intervals.
How to Delete Investec Bank App?
For iOS
Locate the Investec Bank app on your home screen.
Press and hold the app icon until it starts to shake.
Tap the small "x" or "Remove App" in the corner of the app icon.
Confirm by tapping "Delete" to remove the app from your device.
Deleting the app will not delete your Investec account. You can still manage your account through online banking or by contacting customer support +27 112-867-000.
For Android
Open your device's "Settings" and navigate to "Apps" or "Application Manager".
Find the Investec Bank app in the list of installed apps.
Tap the app and then select "Uninstall".
Confirm by tapping "OK" to delete the app.
Deleting the app will not delete your Investec account. You can still manage your account through online banking or by contacting customer support +27 112-867-000.
How secure is the Investec Bank Mobile App for financial transactions?
The Investec Bank Mobile App uses advanced security measures such as biometric authentication (fingerprint and facial recognition) to protect client data. Additionally, all transactions made within the app are encrypted, and two-factor authentication is often required for added security, ensuring that your financial information is safe.
Can I open an investment account directly through the Investec Mobile App?
Yes, you can open and manage an investment account through the Investec Mobile App. By navigating to the "Products and Services" section, users can select various investment options, review the requirements, and complete the application process right from their mobile device.
What should I do if I forget my Investec Mobile App password?
If you forget your password, you can use the "Forgot Password" feature available on the login screen of the app. You will be prompted to verify your identity using your Investec ID or other security details, and you may also need to provide a one-time code sent to your registered email or phone number. Once verified, you will be able to reset your password.
Does the app support international money transfers, and are there any associated fees?
Yes, the Investec Mobile App supports international money transfers, allowing clients to send funds globally. The fees and exchange rates for international transfers are dependent on the amount and destination. It is advisable to check the fee details provided within the app before confirming an international transfer to ensure transparency.
How can I schedule a meeting with my relationship manager through the app?
The Investec Mobile App features secure messaging, which allows you to communicate directly with your relationship manager. You can use this feature to request a meeting, discuss financial planning, or seek advice. Alternatively, you can book a meeting directly through the app by selecting your relationship manager's contact information and choosing an available time slot that fits your schedule.
