The Al Baraka Bank Mobile App provides clients with a secure, flexible, and user-friendly platform to manage their finances directly from their mobile devices. Designed to offer comprehensive digital banking capabilities, the app allows users to monitor account balances, make secure payments, transfer funds, and manage account limits. For added convenience, the app includes features such as real-time notifications, the ability to manage card settings, and instant access to detailed account statements. Recognized as “Best Islamic Digital Offering” in 2022, the app combines high security measures - like biometric login and multi-factor authentication - with ease of use, ensuring that clients can handle their banking needs seamlessly and securely, anytime, anywhere.
Account Management. This feature aligns with managing balances and transactions as described on the official website and app store description.
Payments and Transfers. Based on information from the official app description, which mentions the ability to make various types of payments, including recurring and real-time.
Beneficiary Management. This is confirmed in the app details, which specify the ability to add, update, or delete recipients.
Card Management. Referenced directly from the website and app details, indicating options to manage limits, settings, and card stops.
SARS Payments. Specific mention of SARS payments is found in the app's official features, supporting tax-related transactions.
Instant Notifications. As specified on the app's description, instant transaction alerts keep users informed of account activity.
Biometric Login. The app description confirms secure login options via FaceID or TouchID.
How to Download Al Baraka Bank App?
For iOS
Open the App Store on your iPhone or iPad.
In the search bar at the top, type "Al Baraka SA Banking App" and tap "Search."
Locate the official Al Baraka Bank app in the search results and select it to open the app's page.
Tap the "Get" button to download the app. If prompted, confirm the download with your Apple ID, Face ID, or Touch ID.
Wait for the app to download and install automatically on your device.
Once installation is complete, open the Al Baraka app from your home screen to start the setup.
For Android
Open the Google Play Store on your Android device.
In the search bar, type "Al Baraka SA Banking App" and tap the search icon.
Find the official Al Baraka app in the results and select it to open the app page.
Tap the "Install" button to download the app onto your device.
Once downloaded, the app will install automatically. Ensure you have a stable internet connection during this process.
After installation, open the Al Baraka app from your app drawer or home screen to begin setup.
How to Apply in the App?
Open the Al Baraka Bank app on your mobile device.
Log in securely using your registered Profile ID and password.
Navigate to the main menu, select the “Products” section, or directly locate the service you wish to apply for, such as "Accounts," "Investments," or "Financing."
Select the specific product or service you wish to apply for from the available options.
Review the details of the selected product, including terms and conditions, fees, and benefits, to ensure it meets your requirements.
Follow the on-screen prompts to proceed with the application, which may include confirming personal details and uploading any required documents.
Review all entered information carefully and submit the application.
Wait for confirmation within the app or by email, along with any additional instructions from Al Baraka Bank.
How to Pay Through the App?
Open the Al Baraka Bank app and log in using your Profile ID and password or biometric login if enabled.
From the main menu, navigate to the “Payments” section.
Select the account from which you wish to make the payment.
To pay a new recipient, tap on “Add Recipient” and enter their bank details, including the finance account number provided by Al Baraka Bank.
Confirm and save the recipient information to add them to your list of beneficiaries.
Select the recipient from your saved list, and enter the payment amount.
Choose the payment date. For immediate transfers, select the current date, or specify a future date for scheduling.
Review the payment details to ensure accuracy, checking the recipient, amount, and date.
Confirm the payment by selecting “Submit” or “Pay” to complete the transaction.
To set up recurring payments, select the option for recurring payments on the payment details page, then specify the frequency (e.g., monthly) and the duration or end date.
Once submitted, you will receive a notification confirming the successful setup of the payment and, for recurring payments, reminders or alerts for each scheduled transaction.
How to Delete Al Baraka Bank App?
For iOS
Locate the Al Baraka Bank app icon on your home screen.
Press and hold the app icon until a menu appears or the icon starts to shake.
Tap “Remove App” or the small “x” in the corner of the app icon.
Confirm by selecting “Delete App” to uninstall it from your device.
Remember, deleting the app will not close your Al Baraka Bank account, which can still be accessed through other online or branch services.
For Android
Open the “Settings” menu on your device and navigate to “Apps” or “Application Manager.”
Scroll through the list and select the Al Baraka Bank app.
Tap “Uninstall” to initiate the deletion process.
Confirm by tapping “OK” to fully remove the app from your device.
Deleting the app will not delete your Al Baraka Bank account. Your account remains active and can still be managed through other means, such as visiting a branch or using online banking.
Can I use the Al Baraka Bank app for international transfers?
Yes, the Al Baraka Bank app supports international transfers, allowing users to send funds to international recipients. You will need to ensure you have the recipient's complete banking details, including IBAN and SWIFT/BIC codes, and verify if any fees or currency conversion rates apply.
How do I change my Profile ID or password in the Al Baraka app if I forget it?
If you forget your Profile ID or password, you can reset it through the app. Go to the login screen and select “Forgot Password” to begin the reset process. You’ll need to verify your identity, typically through an OTP sent to your registered mobile number, and follow prompts to set a new password.
Is it possible to access the app if I switch mobile devices?
Yes, you can reinstall and access the Al Baraka app on a new device. Simply download the app from your device’s app store, and log in using your Profile ID and password. For added security, re-enable biometric authentication on your new device if you had it set up previously.
What security measures does Al Baraka Bank have in place to protect app transactions?
Al Baraka Bank’s app incorporates several layers of security, including biometric login options like FaceID and TouchID, two-factor authentication, and encrypted data transmission. These measures help to ensure that all transactions and account details remain secure and private.
Can I get immediate support if I encounter issues using the Al Baraka app?
Yes, the Al Baraka app provides a direct customer support option. Within the app, you can access a help section with contact details to reach customer service or submit a support request. Additionally, Al Baraka’s call center can assist with issues related to app functionality and transactions.
