The African Bank Mobile App offers a free, secure, and convenient way to manage your finances from any mobile device. It requires minimal data to download and provides unlimited access to your bank account without consuming much data. The app is protected with the latest security features, including PIN-protection and fingerprint login, ensuring your account remains secure. With 24/7 availability, users can make payments, check statements, increase card limits, and update personal information anytime. The app gives you full control over your banking, wherever and whenever you need it.
Account management. View balances and transaction history to stay updated on your financial activities.
Payments and transfers. Make payments, transfer funds, and send instant payments using PayShap.
Credit report access. Access your free credit report directly through the App.
Tax certificates. Request and download tax certificates for easier tax filing.
Loan settlements. Get settlement quotes and paid-up letters for loans.
Card limits. Set and monitor your credit card limits to control spending.
Personal information updates. Update contact details and preferences as needed.
Secure 24/7 access. Enjoy round-the-clock access to your banking services.
Audacious Rewards. Earn and redeem points for airtime, data, and grocery vouchers.
How to Download African Bank App?
For iOS
Open the App Store on your iPhone.
Search for "African Bank" in the search bar.
Select the official African Bank app and tap "Get" to download it.
Wait for the app to download and install automatically on your device.
Ensure your iPhone runs iOS 9.3 or later and is at least an iPhone 5 model for compatibility.
Once installed, you’ll need an email address, cellphone number, and your ID to register. You can register directly through the app, visit a branch, or dial *120*225# to accept the terms and conditions.
For Android
Open the Google Play Store on your Android device.
Search for "African Bank" using the search function.
Select the official African Bank app and tap "Install" to begin the download.
The app will download and install automatically on your device.
Ensure your Android device runs version 4.4 KITKAT or later for compatibility.
To register, you’ll need an email address, cellphone number, and your ID. Register through the app, visit a branch, or dial *120*225# to accept the terms and conditions.
Others
Visit the African Bank website and navigate to the online banking section.
Look for direct download links for iOS, Android devices, and Huawei AppGallery.
Download the app for free using WiFi or mobile data.
For registration, you’ll need an email address, cellphone number, and your ID. You can register online, visit a branch, or dial *120*225#
How to Apply in the App?
Open the African Bank mobile app. If needed, download it from the African Bank website, Google Play Store, Apple App Store, or Huawei AppGallery.
Navigate to the service or product you wish to apply for, such as payments, transfers, pockets, cards, or investments.
Follow the prompts to provide your personal and financial information (e.g., ID, email, income). Depending on the service, you may need to upload supporting documents such as proof of income or identification.
Review and accept the terms and conditions.
Verify your details and submit the application. You’ll receive confirmation in the app with further instructions.
The app also offers access to customer support, FAQs, and query logging.
How to Pay Through the App?
Log in to the African Bank Mobile App using your credentials.
From the main menu, navigate to the “Pay” or “Payments” section.
Select the account from which you want to make the payment.
Add a new payee if necessary by entering their details, or choose an existing payee from your saved list.
Enter the payment amount and the payment date.
Review the payment details to ensure accuracy.
Confirm the payment by tapping "Submit" or "Pay" to process the transaction.
After confirmation, you will receive a notification confirming that the payment was successful.
To set up automatic recurring payments, choose the option for recurring payments when entering the payment details, and specify the frequency (e.g., monthly, weekly).
Once set up, the app will automatically deduct the payment at the scheduled intervals, and you will receive notifications of each transaction.
How to Delete African Bank App?
For iOS
Locate the African Bank app on your home screen.
Press and hold the app icon until it starts to shake.
Tap the small "x" in the top corner of the app icon.
Confirm by tapping "Delete" to remove the app from your device.
Deleting the app will not delete your African Bank account. You can still manage your account through online banking or by visiting a branch.
For Android
Open your device’s "Settings" and navigate to "Apps" or "Application Manager."
Find the African Bank app in the list of installed apps.
Tap the app and then select "Uninstall."
Confirm by tapping "OK" to delete the app.
Deleting the app will not delete your African Bank account. You can still manage your account through online banking or by visiting a branch.
Can I check my loan balance and repayment schedule through the African Bank Mobile App?
Yes, the African Bank mobile app allows you to view your loan balances and repayment schedules. You can also check detailed transaction history related to your loan, and request settlement quotes or paid-up letters directly through the app.
How do I reset my password if I forget my African Bank Mobile App login details?
If you forget your password, you can reset it through the "Forgot Password" option on the app’s login screen. You will need to provide your registered email address or cellphone number, and you will receive instructions via SMS or email to complete the password reset process.
Can I receive notifications for payments or changes made through the app?
Yes, you can enable notifications for payments, transfers, and other activities on your African Bank account through the mobile app. These notifications can be received via email, SMS, or directly within the app, keeping you updated on all your transactions.
Is it possible to open additional sub-accounts or savings pockets through the app?
Yes, the African Bank mobile app allows you to create and manage multiple sub-accounts, known as "pockets," within your MyWORLD account. You can allocate funds to these pockets for specific goals or savings purposes directly from the app.
Can I block my credit card if it is lost or stolen via the African Bank Mobile App?
Yes, if your African Bank credit card is lost or stolen, you can immediately block it through the mobile app. Simply navigate to the "Cards" section and follow the instructions to stop your card, preventing any unauthorized transactions.
