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Absa Bank mobile app review

Mobile App Absa Bank

The Absa Bank Mobile App delivers a seamless and secure banking experience, empowering users to manage their finances directly from their mobile devices. Rated as one of the top banking apps in South Africa, it provides a comprehensive suite of features, including the ability to view account balances, pay bills, transfer funds, and deposit checks effortlessly. With robust security measures such as biometric login and fraud warranty, the app ensures peace of mind while offering unparalleled convenience. Designed for both personal and business users, it eliminates the need for in-branch visits, allowing users to bank anytime, anywhere, data-free, with zero subscription or registration fees.

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Key Features

  • Account management. Access and monitor account balances, view detailed transaction histories and manage statements directly through the app.

  • Secure payments and transfers. Make bill payments, transfer funds between accounts, and send money instantly using PayShap or CashSend features.

  • Advanced security features. Protect your account with biometric login, fraud warranty coverage, and the ability to lock and unlock cards temporarily.

  • Virtual assistant Abby. Navigate the app and access banking features quickly with the virtual assistant for real-time guidance and support.

  • Utility purchases. Buy electricity, airtime, data, and even Lotto tickets directly from the app with minimal effort.

  • Customizable transaction limits. Manage and adjust daily transaction limits to suit your financial needs while ensuring enhanced security.

  • Data-free access. Enjoy unrestricted use of the app’s features without consuming any mobile data.

How to Download Absa Bank App?

For iOS

  1. Open the App Store on your iPhone.

  2. Type "Absa Banking App" into the search bar and tap "Search."

  3. Locate the official Absa Banking App in the search results and tap "Get" to start downloading.

  4. Authenticate the download if prompted, using Face ID, Touch ID, or your Apple ID password.

  5. Wait for the app to download and install on your device automatically.

  6. Once installed, tap the app icon on your home screen to open it.

For Android

  1. Open the Google Play Store on your Android device.

  2. In the search bar at the top, type "Absa Banking App" and tap the magnifying glass or "Search."

  3. Find the official Absa Banking App in the search results and tap "Install."

  4. Accept any permissions requested by the app, such as access to your phone or location, to proceed with the installation.

  5. Wait for the app to download and install on your device automatically.

  6. Once the installation is complete, tap the app icon in your app drawer or on your home screen to launch it.

How to Apply in the App?

  1. Open the Absa Banking App on your smartphone. If you have not downloaded it yet, follow the steps to download the app from the App Store or Google Play Store.

  2. Log in to the app using your online banking credentials, including your account number, PIN, and password. If you are a new user, register for online banking directly in the app.

  3. Navigate to the menu or home screen and select the product or service you wish to apply for, such as loans, savings accounts, or credit cards.

  4. Tap on the product and review the details provided, including terms and conditions, fees, and eligibility requirements.

  5. Begin the application process by entering your personal information, such as your name, ID number, contact details, and financial details.

  6. Upload any required documents directly through the app, such as proof of income, a copy of your ID, and address verification.

  7. Verify your details and accept the terms and conditions by following the prompts on the screen.

  8. Submit your application and respond to any SureCheck verification request sent to your registered cellphone number.

  9. Wait for confirmation of your application. You will receive a notification in the app and via SMS once your application has been successfully processed.

How to Pay Through the App?

  1. Log in to your Absa Banking App using your access account number, PIN, and password.

  2. Tap on the "Pay" button from the main menu or home screen.

  3. To pay an Absa listed beneficiary, select "Pay a Bill (Absa Listed Beneficiary)."

  4. Choose the institution from the listed options, fill in the beneficiary details, and tap "Next."

  5. Enter the amount you wish to pay and tap "Next."

  6. Accept the verification request sent to your registered device to confirm the transaction.

  7. You will receive a notification confirming the successful payment and addition of the Absa listed beneficiary.

  8. To pay someone new, tap "Pay Someone New" from the payment section.

  9. Enter the payment amount, select the account to debit, and tap "Next."

  10. Select "Use their account details" and provide the beneficiary’s name, bank, and account number.

  11. Choose the beneficiary reference and payment notification preferences, then tap "Pay."

  12. Accept the verification request to complete the transaction.

  13. You will receive confirmation that the payment has been processed successfully, and the new beneficiary has been added to your list.

  14. To set up recurring payments, select the "Recurring Payment" option while entering the payment details, specify the frequency, and confirm.

  15. Always log out of the app after completing your transactions to ensure security.

How to Delete Absa Bank App?

For iOS

  1. Locate the Absa Banking app on your iPhone's home screen.

  2. Press and hold the app icon until a menu appears.

  3. Tap "Remove App" or "Delete App" from the menu options.

  4. Confirm by tapping "Delete" in the pop-up window to uninstall the app from your device.

  5. Remember, deleting the app does not close or delete your Absa Bank account. You can still access your account through other devices or online banking, and account closure must be completed in a branch.

For Android

  1. Open your Android device's "Settings" and navigate to "Apps" or "Application Manager."

  2. Scroll through the list of installed apps and find the Absa Banking app.

  3. Tap the app name to open the app details page.

  4. Select "Uninstall" and confirm the action by tapping "OK" in the pop-up window.

  5. Deleting the app will not affect your Absa Bank account, which remains accessible via other devices or online banking. However, to close your account entirely, you must visit an Absa branch.

Additional Resources

Sources

FAQ

What are the specific security measures in the Absa Banking App to prevent online fraud?

Absa’s Banking App includes several advanced security measures to protect users from fraud. These include a Digital Fraud Warranty, ensuring protection in case of unauthorized transactions. Users can also lock and unlock certain transaction types via the app, use facial biometrics for device linking, and access the Security and Fraud Hub to monitor app security, update settings, and check for email breaches.

Can I apply for non-banking services, such as insurance, through the Absa Banking App?

Yes, the Absa Banking App supports applications for various non-banking services, including insurance products. Users can explore the app’s menu for offerings such as life insurance or asset protection, review available policies, and submit applications directly through the app without visiting a branch.

How does the app assist clients in managing finances across multiple accounts?

The app provides users with a unified view of all linked Absa accounts, enabling seamless fund transfers and consolidated transaction tracking. Clients can also manage account-specific features, such as setting spending limits or managing debit orders, and access tools to categorize expenses for improved budgeting.

Are there any exclusive rewards or benefits for using the Absa Banking App for transactions?

Yes, Absa Rewards Program offers cashback and other benefits for transactions made through the app. Users can earn points for payments, purchases, and managing finances digitally. These rewards can be redeemed for travel, groceries, airtime, or other perks available through the Absa Rewards catalog.

Can businesses use the Absa Banking App for operational banking needs?

The app is equipped to handle business banking requirements. Features include multi-user approval systems for corporate accounts, real-time payment tracking, and tools for international transactions such as SWIFT payments. Additionally, businesses can manage employee expense accounts and generate transaction summaries for accounting purposes.

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Update 18.11.2024

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