What Is a Mortgage Lender in Real Estate?

A mortgage lender provides the money to buy or refinance property and is a key part of real estate transactions. Learn about their jobs, types and how they assess borrowers. Know the difference between banks, non-bank lenders and brokers so you can choose the right one for you.

25.01.2023
5129
15 min.

A mortgage lender is key in real estate, especially in the home-buying process, by providing the funds to buy a property. As the backbone of real estate financial transactions, lenders evaluate borrowers, determine loan terms, and ensure there are funds for home purchases or refinances. Their importance is not only in giving access to homeownership but also in shaping the financial journey of buyers through interest rates, repayment terms, and approval processes. Choosing the right mortgage lender is crucial in navigating the process of buying a home and getting loan terms that fit the borrower’s needs.

What Is a Mortgage Lender in Real Estate?

Functions of a Mortgage Lender

  • Borrower Evaluation. Lenders evaluate borrowers' credit history, income, and debt-to-income ratio to determine loan eligibility and borrowing limits.

  • Property Valuation. They appraise the property to ensure the property value matches or exceeds the loan amount, for the benefit of both the lender and the borrower.

  • Loan Approval and Docs. Mortgage lenders handle all the necessary paperwork to ensure compliance and accuracy of documents.

  • Loan Products. They offer borrowers mortgage options such as fixed-rate or adjustable-rate loans based on the borrower’s goals and needs.

  • Financing Guidance. Lenders explain terms, interest rates, and payment schedules to the borrower so they understand their financial obligations.

  • Loan Management. For portfolio loans, lenders may collect payments and oversee escrow accounts for taxes and insurance.

Today 15.03.2025 Mortgage Rates
Today 15.03.2025 Mortgage Rates

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Types of Mortgage Lenders

  • Retail Lenders. Retail lenders are traditional banks, credit unions, and online institutions that offer mortgages directly to consumers. Examples are Bank of America and Navy Federal Credit Union. Good for clients who want a direct relationship with their lender and access to other banking services like savings accounts or auto loans.

  • Direct Lenders. Direct lenders are lenders without intermediaries and are often specialized companies like Rocket Mortgage and Guaranteed Rate. Good for clients who prefer a streamlined, digital-first approach to getting a mortgage.

  • Portfolio Lenders. Portfolio lenders fund loans using their own money and keep them in their portfolio instead of selling them in the secondary market. Examples are local credit unions and smaller banks. Good for borrowers who need flexible loan terms, such as those self-employed or those buying non-traditional properties.

  • Wholesale Lenders. Wholesale lenders work through brokers and don’t interact directly with borrowers. Examples are United Wholesale Mortgage. Good for clients who want access to competitive rates through mortgage brokers.

  • Correspondent Lenders. Correspondent lenders fund loans first but sell them to larger entities like Fannie Mae or Freddie Mac. Examples are regional banks and mortgage bankers. Good for borrowers who want conventional loans with fixed terms.

  • Mortgage Bankers. Mortgage bankers borrow from warehouse lenders to fund loans and later sell them in the secondary market. Examples are Quicken Loans and other mortgage companies. Good for borrowers who want conventional loans with fast processing.

  • Online Lenders. Online lenders operate only through digital platforms and offer lower overhead costs, potentially lower rates, and faster application processes. Examples are Better Mortgage and SoFi. Good for tech-savvy clients who value convenience and speed.

  • Hard Money Lenders. Hard Money Lenders are private individuals or companies that provide short-term loans with high interest rates, often secured by real estate. Examples are regional private investment groups. Good for investors who need quick financing for property flip or development.

  • Secondary Market Lenders. These are entities like Fannie Mae, Freddie Mac, and Ginnie Mae that buy loans from primary lenders to ensure liquidity in the mortgage market. They don’t interact directly with borrowers, but indirectly support the availability of conforming loans.

  • Warehouse Lenders. Warehouse lenders fund other lenders to enable them to issue mortgages. Examples are large financial institutions like JPMorgan Chase Bank. They are back-end lenders that facilitate loan origination but don’t interact with consumers directly.

Bank vs. Non-Bank Mortgage Lenders

Banks are traditional financial institutions that offer mortgages and other financial products and services. Borrowers can benefit from the convenience of managing their mortgage and banking accounts in one place. Banks have local branch offices so you can have in-person interaction and personalized service. They may also offer discounts or incentives for existing customers. However, banks sometimes have limitations in terms of flexibility and their application process is stricter.

Non-banks, on the other hand, are specialized mortgage lenders that don’t accept consumer deposits. Examples are online lenders and independent mortgage companies. Non-banks focus only on mortgage products, simplify their process, and offer competitive rates. They are more flexible with underwriting standards (credit score, income, debt-to-income ratio, employment history, and property value) for borrowers who can’t qualify for a bank loan. However, these lenders may not be transparent with rates and fees until you submit your financial information. Some non-bank lenders operate only online, which may not be suitable for borrowers who prefer in-person service.

Mortgage Broker vs. Mortgage Lender

A mortgage lender funds borrowers directly for home purchase or refinance. They evaluate borrowers’ financial stability, issue pre-approvals, and manage all aspects of the loan process from funding to collecting payments. Examples are banks, credit unions, and mortgage companies.

A mortgage broker is an intermediary between borrowers and lenders. They gather borrower’s information, present it to lenders, and help secure a loan. Brokers don’t fund themselves but facilitate the process and get paid through fees from the borrower or lender.

Borrowers go to brokers if they are unsure which lender to approach, don’t have time to compare options, or want to have access to more loan options that suit their needs. Brokers can also provide personalized service and guidance, which is very useful for complex or unique financial situations.

How Do Mortgage Lenders Work?

How Lenders Approve Mortgages

  • Credit Score Evaluation. Lenders check the borrower’s credit score to evaluate their creditworthiness and risk of lending.

  • Income Verification. Borrowers submit pay stubs and tax returns to prove stable and sufficient income for loan repayment.

  • Debt-to-Income Ratio. Lenders calculate the borrower’s monthly debts to income to ensure they can afford the mortgage.

  • Employment History. A stable employment history is required to prove the borrower’s ability to make loan payments over time.

  • Property Appraisal. Lenders appraise the property to ensure the value of the home matches the loan amount, and that collateral is sufficient.

  • Underwriting. This is the final stage where the lender reviews the borrower’s financial information and property details to approve or deny the loan.

  • Loan Approval or Denial. Based on the results, lenders approve the loan, ask for additional documentation, or deny the application.

How Lenders Make Money

  • Origination Fee. Lenders charge a fee, usually 0.5% to 1% of the loan amount, for processing and originating the loan.

  • Interest Rate Margin. Profit is earned from the difference between the interest rate charged to borrowers and the lender’s cost of funds.

  • Discount Points. Borrowers can pay upfront fees to lower their interest rates, lenders earn immediate income.

  • Loan Servicing Fees. Lenders collect fees for administrative tasks such as collecting payments and escrow management.

  • Selling Loans on the Secondary Market. Lenders sell mortgages to bigger institutions or government-sponsored entities, earn fees or premiums, and free up capital for new loans.

Should Your Agent Talk to Your Lender?

Real estate agents communicate with mortgage lenders to keep the home-buying process on track. This is more important for first-time buyers who don’t know what to ask or how to navigate the loan process. Agents check the loan status, confirm appraisal or underwriting timelines, and ensure contract deadlines are met to avoid risks like losing earnest money or deal delays. Agents are not intermediaries but complement the lender’s work, protect the client’s interest, and ensure a smooth transaction. 

How to Choose the Right Mortgage Lender for You

  • Know Your Priorities. What matters most to you, lower monthly payments, minimal upfront costs, the lowest interest rate, or flexibility in loan terms? Clarify your priorities before approaching lenders.

  • Know the Type of Mortgage You Need. Evaluate your financial situation and goals to decide between fixed rate, adjustable rate (ARM), government-backed loans (FHA or VA), or specialized loans. Make sure the type of loan matches your long-term plans.

  • Research Different Lenders. Compare banks, credit unions, online lenders, and mortgage brokers. Each has its benefits; banks have bundled services, and brokers can shop multiple lender offers.

  • Prepare Documents for Prequalification. Gather necessary papers, proof of income, tax returns, credit history, and bank statements. This will make the prequalification or preapproval process faster.

  • Compare Loan Offers. Get loan estimates from multiple lenders on the same day. Look at the interest rate, APR, and all fees, origination, and closing costs. Make sure you’re comparing the same loan terms to make an informed decision.

  • Evaluate the Lender’s Communication and Transparency. How fast and clear are the lenders in responding to your questions. A lender who values customer service and transparency will have a smoother process.

  • Check Reviews and Ask for Referrals. Look for online reviews and ask for referrals from trusted friends, family, or your real estate agent. Focus on feedback about reliability, responsiveness, and loan servicing.

  • Ask Lenders Targeted Questions. Use questions to clarify doubts: What is the interest rate and APR? What are the closing costs? How long will it take to close? Are there prepayment penalties? Can I lock in my rate? This will make sure you understand the whole terms of your mortgage.

  • Lock in Your Rate and Finalize the Deal. Once you’ve chosen a lender, lock in your rate to protect against market fluctuations, complete the necessary documents, and prepare for the closing process.

Common Mistakes When Working with Loan Officers

  • Hiding True Closing Costs. Some loan officers only disclose partial costs associated with the mortgage process, like their internal Section A fees (e.g. origination and underwriting fees), and omit third-party expenses like property taxes, homeowner’s insurance, appraisal fees, and title charges. This creates the illusion of lower costs but can result in big surprises during closing. Borrowers should ask for a breakdown of all expenses, both lender and third-party fees, to ensure transparency and avoid overpaying.

  • Artificially Lowering Monthly Payments. Some loan officers will provide low monthly payment estimates by excluding taxes, insurance, or homeowner association fees. They may also use incorrect assumptions for property taxes or insurance premiums. This is to make the loan look more affordable upfront, but borrowers will face surprises after finalizing the mortgage. To avoid this, borrowers should always ask for a full monthly payment estimate that includes principal, interest, taxes, insurance, and any applicable fees.

Conclusion

Mortgage lenders, banks, credit unions, online platforms, and brokers cater to different borrower needs. Banks have bundled services and stability, and non-bank lenders have competitive rates and flexibility for non-traditional profiles. Portfolio lenders have unique circumstances, by retaining loans brokers simplify the process by connecting borrowers to suitable options. Choosing the right lender is all about knowing your priorities, rates, fees, and approval flexibility to match your financial goals.

FAQ

Lender or realtor first?

It depends on your situation but in most cases, start with the lender. Getting pre-approved from a lender will give you a clear picture of your budget and buying power, and make you a more credible buyer to realtors and sellers. Pre-approval will also avoid the disappointment of falling in love with homes out of your price range. But if you already have a trusted realtor, they can guide you to reliable lenders they’ve worked with. For first-time buyers unsure of their financial readiness, a lender is the best first step. If unsure where to start, consider contacting both simultaneously to have a smoother and faster home-buying process.

What is the easiest mortgage to get?

Government-backed loans like FHA, VA, or USDA loans are the easiest to get because they have more relaxed credit scores, down payment, and debt-to-income ratio requirements compared to conventional loans. For borrowers who don’t qualify for government-backed or conventional loans, portfolio lenders or hard moneylenders may offer alternative options with more lenient requirements but higher interest rates or fees. These options are best for borrowers with unique financial situations or those who need quick approval.

What is the difference between a mortgage lender and a mortgage servicer?

A mortgage lender is the one who provides the funds for buying or refinancing a home. This includes banks, credit unions, non-bank financial institutions, and online lenders. Lenders evaluate a borrower’s creditworthiness, approve the loan, and disburse the funds to complete the transaction. Their main focus is on originating loans, and they may sell the loan to investors or other institutions after closing.

A mortgage servicer, on the other hand, manages the day-to-day administration of a mortgage after the loan has been funded. The servicer collects monthly payments including principal, interest, property taxes, and homeowner’s insurance, and ensures timely distribution to the right parties. They also handle escrow management, provide customer service to borrowers, and handle delinquency or foreclosure proceedings if necessary.

Sometimes the lender may also be the servicer, so borrowers deal with the same entity for loan origination and servicing. But not always, lenders sell the loan to third-party servicers.

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