United Wholesale Mortgage (UWM) is a wholesale mortgage lender that provides home loans to borrowers through mortgage brokers and loan officers. As a wholesale lender, UWM does not work directly with borrowers but instead partners with mortgage brokers and loan officers who then work with borrowers to secure a loan from UWM.
The UWM InTouch Mobile app is a tool designed for mortgage brokers who work with United Wholesale Mortgage (UWM). The app provides a quick and convenient way for brokers to access UWM's EASE platform, which allows them to manage their pipeline of loans, view current rates, and lock loans, among other features.
Additionally, UWM InTouch Mobile app offers features such as mortgage calculators, loan product information, and the ability to lock in a mortgage rate directly from the app.
Mobile App Features
UWM InTouch is a mobile app designed for mortgage brokers that provides access to UWM’s EASE (Easiest Application System Ever) platform. Some of the features of the app include:
Loan Locking. Brokers can easily lock or extend a loan, without having to log into the EASE platform on a computer. The app allows brokers to quickly and efficiently manage their pipeline.
Change of Circumstances. The app allows brokers to submit, review and track the progress of change of circumstances to ensure that the loan application remains up-to-date.
Home Value Estimator. Mobile app allows users to obtain an estimate of the value of a property. This feature can be useful for mortgage brokers who need to provide clients with an estimated value of a property for loan purposes.
Clear Conditions/Invoices. Brokers can upload and review cleared conditions and invoices, helping to keep them organized and on track.
Client Requests. The app allows brokers to create and manage all client requests, ensuring that clients receive the best possible service.
Push Notifications. The app provides push notifications on all loan applications, enabling brokers to stay up-to-date with the progress of their pipeline.
View pipeline. The app allows brokers to view their pipeline, including loans in process, loans submitted, loans cleared, and loans funded.
Current Rates. The app provides brokers with access to current rates and pricing.
Broker Compensation. Brokers can view their compensation in real-time, including fees and rates.
Messaging. Brokers can communicate with their UWM account executive and underwriter through the app, enabling them to resolve issues quickly.
Overall, UWM InTouch Mobile app is a powerful tool that enables brokers to stay productive and organized while on the go. The app provides access to key information, including loan locking, change of circumstances, and clear conditions/invoices, while also providing real-time notifications, messaging, and compensation information.
How to Download
The UWM InTouch Mobile app is available for download on both the App Store for iOS devices and Google Play Store for Android devices. Here's how you can download the app:
For iOS devices (iPhone, iPad, iPod Touch):
Open the App Store on your iOS device.
Search for "UWM InTouch" using the search bar.
Once you find the app, click on the "Get" button to start the download process.
You may need to enter your Apple ID password or use Touch ID/Face ID to authenticate the download.
Wait for the app to download and install on your device.
Once the installation is complete, open the app and log in using your UWM EASE credentials.
For Android devices (phones, tablets):
Open the Google Play Store on your Android device.
Search for "UWM InTouch" using the search bar.
Once you find the app, click on the "Install" button to start the download process.
Wait for the app to download and install on your device.
Once the installation is complete, open the app and log in using your UWM EASE credentials.
It's important to note that the UWM InTouch Mobile app is only available for UWM-approved mortgage brokers. If you are not a UWM-approved broker, you will not be able to access the app.
How to Apply in the App
The UWM InTouch Mobile app is designed for use by mortgage brokers who are already approved to work with United Wholesale Mortgage (UWM). If you are a mortgage broker and want to use the UWM InTouch Mobile app, here's how you can get started:
Make sure you are an approved broker with UWM. In order to use the UWM InTouch Mobile app, you must be an approved mortgage broker with UWM. If you are not already approved, you will need to complete the broker approval process with UWM before you can use the app.
Download the UWM InTouch Mobile app. Once you are an approved broker, you can download the UWM InTouch Mobile app from either the App Store (for iOS devices) or Google Play Store (for Android devices).
Log in with your UWM EASE credentials. Once you have downloaded the app, you can log in using your UWM EASE credentials. If you do not have a UWM EASE account, you can create one by contacting UWM's Broker Support team.
Use the app to manage your loan pipeline. Once you are logged in to the UWM InTouch Mobile app, you can use the app to manage your loan pipeline, submit loans, lock rates, and more. The app is designed to be user-friendly and intuitive, with a variety of features that can help you streamline your business processes and stay on top of your loan pipeline.
Overall, the UWM InTouch Mobile app is a powerful tool that can help mortgage brokers manage their business more efficiently. If you are an approved broker with UWM, downloading and using the app is a great way to take advantage of the many features and benefits that it has to offer.
How to Make Payments Through the App?
The UWM InTouch Mobile app is designed for use by mortgage brokers and is primarily used to manage loan pipelines, submit loans, and lock rates. It is not intended for borrowers to make payments.
If you are a borrower and want to make a payment on your UWM loan, you can do so by logging in to your account on the UWM website or by using the My UWM Loan Mobile app, which is designed specifically for borrowers.
To make a payment through the My UWM Loan Mobile app, follow these steps:
Download the My UWM Loan Mobile app from the App Store or Google Play Store.
Log in to your account using your UWM loan number and the last four digits of your Social Security number.
Once you are logged in, navigate to the "Payments" section of the app.
Select the payment method you want to use (e.g., bank account, debit card, etc.).
Enter your payment information and follow the on-screen instructions to complete the payment.
If you have any questions or need assistance with making a payment on your UWM loan, you can contact UWM's customer service team for support.
How to Delete an App?
If you have the UWM InTouch Mobile app on your device and want to delete it, here are the steps you can follow:
For iOS devices:
Find the UWM InTouch app icon on your home screen.
Press and hold the app icon until it starts shaking.
Tap the "X" button that appears in the top-left corner of the app icon.
Confirm that you want to delete the app by tapping "Delete" when prompted.
For Android devices:
Go to your device's app drawer and find the UWM InTouch app icon.
Press and hold the app icon until a menu appears.
Tap "Uninstall" or the trash can icon.
Confirm that you want to delete the app by tapping "OK" when prompted.
Once you have deleted the app, it will be removed from your device and you will no longer be able to access it. Note that deleting the app will not cancel your account with UWM if you are a registered broker.
FAQ
Why can't I access my UWM InTouch Mobile app?
There could be several reasons why you might not be able to access your UWM InTouch Mobile app. Here are a few possible causes and solutions:
You are not an approved broker with UWM. The UWM InTouch Mobile app is designed for use by mortgage brokers who are approved to work with United Wholesale Mortgage (UWM). If you are not an approved broker, you will not be able to log in to the app. To become an approved broker with UWM, you will need to complete the broker approval process.
You are using the wrong login credentials. If you are an approved broker with UWM but are unable to log in to the app, double-check that you are using the correct login credentials. Make sure that you are using your UWM EASE username and password, and that your account is in good standing.
The app is experiencing technical issues. Sometimes, the UWM InTouch Mobile app may experience technical issues that can prevent users from logging in. If you are having trouble accessing the app, try closing the app and reopening it, or restarting your device. You can also check the UWM website or social media accounts to see if there are any known issues with the app.
Your account has been locked or suspended. If you have violated UWM's policies or guidelines, your account may be locked or suspended. If this is the case, you will need to contact UWM's Broker Support team to resolve the issue and regain access to the app.
If none of these solutions work, you can contact UWM's customer service team for further assistance.
