About Credit Union
USAA, or the United Services Automobile Association, is a financial services company founded in 1922 by 25 Army officers who wanted to insure each other's vehicles. Today, USAA serves millions of members of the military community, providing life, home, and car insurance coverage, roadside assistance, banking, investment, and retirement solutions to military members, veterans, and their families.
USAA's mission is to empower its members to achieve financial security through competitive products, exceptional service, and trusted advice. The company seeks to be the military community's and their families first choice.
USAA is financially strong, allowing it to serve its growing membership and invest in ways that will better serve them in the future. The company is also committed to diversity, equity, and inclusion, believing that the best workplace is a diverse one built on respect and trust. USAA is also committed to sustainability and protecting the natural environment.
USAA is related to military-affiliated groups, which help provide a more complete network of support for the member community. The company also has a Military Affairs team, which is a group made up of former service members working to strengthen the relationship with and support the military community.
USAA's corporate governance is led by a strong leadership team who go above and beyond for those who have gone beyond. The company is also committed to corporate responsibility, serving military families and strengthening local communities through philanthropic grantmaking programs, employee giving, and volunteer work.
Key Features
USAA offers a range of financial products and services to its members in the military community. Some key features of USAA include:
Insurance
Banking
Investment and retirement solutions
Financial advice
Discounts and benefits
Member support
Military-focused
Strong financials
Requirements
USAA membership is available to members of the military community, including active duty, Guard, and Reserve members, veterans, pre-commissioned officers, officer candidates, and current and former spouses and children of USAA members. However, membership eligibility cannot be passed to siblings and parents of USAA members.
To join USAA, you must provide certain information depending on your eligibility category. Here are the requirements for each category:
-
U.S. Military Members and Veterans. Provide your branch of service, rank, and entry to active service date (for active duty, Guard, or Reserve members) or service start and end dates (for veterans).
-
Pre-commissioned Officers. If you're a contracted cadet or midshipman attending a U.S. Service Academy, Prep School, or ROTC program, provide your branch of service, commissioning source, and commissioning date.
-
Officer Candidates. If you're commissioning within 24 months, provide your branch of service, commissioning source, and commissioning date.
-
Current Spouses. If your spouse is currently serving or a veteran with an Honorable discharge and is not a USAA member, provide their branch of service, rank, and service dates. If your spouse is a USAA member, provide their Social Security number.
-
Former Spouses and Widowed. If you're divorced from a USAA member and haven't remarried, provide your former spouse's USAA number. If you're widowed and your spouse was a member, provide their USAA number.
-
Children. If your parent is a USAA member, provide their USAA number. Note that for a child to be eligible, the parent must join USAA while they're living. USAA membership cannot be established posthumously for deceased parents.
Access on the Go
USAA provides convenient access to its products and services through its mobile app, which is available for both iOS and Android devices. The USAA app allows members to manage their accounts, pay bills, transfer funds, deposit money and checks, and view insurance policies, among other features.
With the mobile app, members can also find USAA ATM and branch locations and access customer service representatives through the app's chat feature or by phone. The app also includes tools to help with budgeting and financial planning, such as a savings goal planner and a debt manager.
In addition to the mobile app, USAA offers online banking and insurance services through its website, allowing members to access their accounts and policies from any device with internet access.
Overall, USAA provides a range of convenient options for its members to access its products and services on the go, ensuring that members can manage their finances and insurance needs from anywhere at any time.
USAA products
USAA offers a range of financial products and services to its members, including:
-
Savings Accounts. USAA provides two savings accounts: the USAA Savings Account and the USAA Performance First Savings Account. Both accounts offer low fees, easy mobile check deposits, and automatic transfers.
-
Checking Accounts. USAA offers two types of checking accounts, Classic Checking and Youth Spending, which bear interest and are free of most fees.
-
Certificates of Deposit (CDs). USAA offers CDs in three tiers with terms ranging from 30 days to seven years.
-
Credit Cards. USAA has a variety of credit cards, including rewards points cards, cashback cards, and low-rate cards.
-
Loans. USAA offers car loans, personal loans, purchase mortgages, refinance mortgages, home equity loans, and lines of credit (HELOCs).
-
Retirement Accounts. USAA offers individual retirement accounts (IRAs) with a range of investment options.
-
Investment Services. USAA provides self-directed trading, managed investment portfolios, and financial advisors to help its members make informed investment decisions.
USAA's products and services are designed to provide its members with comprehensive financial solutions to meet their needs.
Which associations does USAA belong to?
USAA (United Services Automobile Association) is a financial services company that serves military members and their families. USAA is a member of several associations and organizations related to the financial and insurance industries. Some of these may include:
-
American Bankers Association (ABA) - The ABA represents banks of all sizes and charters, advocating for policies that promote growth in the banking industry and support its members.
-
Financial Services Roundtable (FSR) - The FSR was a U.S. trade association that represented financial services companies, including banks, insurance companies, and other institutions. In 2019, the FSR merged with the Clearing House Association to form the Bank Policy Institute (BPI), which now represents the interests of major financial institutions.
-
National Association of Mutual Insurance Companies (NAMIC) - NAMIC is the largest property and casualty insurance trade association in the United States, advocating for a competitive and financially strong insurance industry.
USAA Reliability
USAA has a solid reputation for reliability and customer satisfaction. USAA Savings Bank issues credit cards, while USAA Federal Savings Bank offers other bank products, both of which are FDIC-insured. This ensures that USAA members and employees can trust that their funds are safe and protected.
In addition, USAA has received high ratings from industry experts and customers alike. For example, USAA has a 3.6 rating on WalletHub based on over 7,800 reviews. This rating can be considered "Good" and is above the average.
USAA has also received various accolades and awards for its products and services, including recognition from J.D. Power for its banking and credit card customer satisfaction. USAA has consistently been recognized as a leader in customer service and reliability.
USAA has a strong reputation for reliability and customer satisfaction, backed by its FDIC-insured products, industry awards, and positive customer reviews.
