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Lender
Rating by Finanso®
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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

3.3
(33 Ratings)

Upstart

Advertiser Disclosure

About Lender

Upstart is a peer-to-peer lending platform that was founded in 2012. The platform was created to provide an alternative to traditional banks and credit card companies for borrowers who may not have a long credit history or high credit scores.

Upstart uses a unique underwriting model that combines traditional credit scoring methods with machine learning algorithms. This approach allows Upstart to evaluate a borrower's creditworthiness using a broader range of data points, including education, employment history, and other factors that may not be considered by traditional lenders.

On the platform, borrowers can apply for Upstart loans for a variety of purposes, including debt consolidation, home improvement, and personal expenses. Upstart personal loans are available in amounts ranging from $1,000 to $50,000, with terms ranging from three to five years.

Investors can also participate in the platform by funding loans in increments as small as $25. By investing in loans, investors can earn interest on their funds and potentially earn higher returns than they would with traditional savings accounts or other low-risk investments.

Upstart has received a number of accolades and recognition for its innovative approach to lending. In 2018, the platform was named the Best Personal Loan Company by U.S. News & World Report, and it has received positive reviews from borrowers and investors alike.

Overall, Upstart has become a popular online lender for borrowers and investors looking for an alternative to traditional lending and investment options. Its unique underwriting and investing approach has helped make it a leader in the growing peer-to-peer lending market.

Key Features

Upstart is a peer-to-peer lending platform that uses a unique underwriting model to evaluate borrowers' creditworthiness. Here are some key features of the Upstart platform:

  1. Innovative Underwriting Model. Upstart's underwriting model uses a combination of traditional credit scoring methods and machine learning algorithms to evaluate a borrower's creditworthiness. This approach allows Upstart to consider a broader range of data points when making lending decisions, including factors such as education, work experience, and income potential.

  2. Quick and Easy Loan Application. The Upstart personal loan application process is designed to be quick and easy. Borrowers can apply for loans online and receive a decision within minutes. If approved, funds can be deposited in the borrower's bank account as soon as the next day.

  3. Competitive Interest Rates. Upstart offers competitive interest rates on loans, which can be lower than those offered by traditional lenders. The interest rates are based on the borrower's creditworthiness and other factors and are typically fixed for the life of the loan.

  4. Flexible Loan Terms. Loans on Upstart are available in amounts ranging from $1,000 to $50,000, with terms ranging from three to five years. Borrowers can choose a repayment term that best fits their financial situation and budget.

  5. No Prepayment Penalty. Borrowers on Upstart can repay their loans early without incurring a prepayment penalty. This can be a valuable feature for borrowers who want to save money on interest charges.

  6. Diversified Investor Base. Upstart is open to individual and institutional investors, which helps diversify the investor base and reduce risk. Investors can fund loans in increments as small as $25, potentially earning higher returns than traditional investments.

Overall, Upstart's unique approach to underwriting and lending has helped to make it a popular choice for borrowers and investors alike. Its focus on innovation and technology has helped it stand out in the competitive online lending market.

Pros and Cons

Pros

  1. Innovative Underwriting Model. Upstart's underwriting model uses a combination of traditional credit scoring methods and machine learning algorithms to evaluate borrowers' creditworthiness. This approach allows Upstart to consider a wider range of factors, which may benefit borrowers who do not have a lengthy credit history or high credit scores.

  2. Lower Minimum Credit Score. Upstart has a lower minimum credit score requirement than many traditional lenders. Borrowers with a credit score of 300 or above can be considered for a loan, which may make it easier for some people to qualify for financing.

  3. You can use your loan for different expenses. For example, financing education-related expenses.

Cons

  1. Higher Interest Rates. While Upstart offers competitive interest rates, some borrowers may find that the rates are higher than those offered by traditional lenders. This is especially true for borrowers with lower credit scores, who may be considered higher risk.

  2. Origination Fee. Upstart can charge origination fees ranging from 0% to 10%for its personal loans. This means that borrowers can potentially save money compared to other lenders who charge origination fees.

  3. Limited Loan Amounts. Upstart offers personal loans up to a maximum of $50,000. This may be a disadvantage for borrowers who need to borrow more money.

  4. Potential for Hard Credit Inquiry. Upstart requires a hard credit inquiry to evaluate a borrower's creditworthiness. This inquiry can potentially impact the borrower's credit score.

  5. Not Available in All States. Upstart's personal loans are not available in all states, which may limit the availability of financing for some borrowers.

In summary, Upstart offers a unique and innovative approach to personal lending that may benefit some borrowers. The lower minimum credit score requirement and lack of origination fees are notable advantages, while higher interest rates and limited loan amounts may be disadvantages. It's important for borrowers to weigh the pros and cons of using Upstart and compare loan options from multiple lenders before deciding.

Products

Upstart offers several products to meet the lending needs of different customers. Here are some of the main products that Upstart offers:

  1. Upstart Personal Loan. This is a fixed-rate, unsecured loan that is designed for a variety of purposes, such as consolidating debt, paying medical bills, or financing a major purchase. Upstart offers loan amounts from $1,000 to $50,000, with terms ranging from three to five years. Borrowers can receive their loan funds the next day after approval and make fixed monthly payments until the loan is repaid.

  2. Upstart Auto Loan. This is a secured loan that can be used to purchase a new or used vehicle. Upstart offers loan amounts from $5,000 to $50,000, with terms ranging from three to five years. Borrowers can receive their loan funds the next day after approval and make fixed monthly payments until the loan is repaid.

  3. Upstart Loan. This is a loan designed specifically for borrowers with a low credit score or thin credit file. The loan is unsecured, and Upstart uses its proprietary underwriting model to evaluate the borrower's creditworthiness. Upstart offers loan amounts from $1,000 to $6,000, with terms ranging from three to five years. Borrowers can receive their loan funds the next day after approval and make fixed monthly payments until the loan is repaid.

Overall, Upstart's products are designed to provide borrowers with a range of options for their lending needs. With competitive interest rates, flexible loan amounts and terms, and quick access to funds, Upstart's lending products may be a good choice for those looking for a fast and convenient loan experience.

Reliability

Upstart is a reputable and reliable lending platform. The company was founded in 2012 and has since funded over $9 billion in loans to more than 600,000 borrowers. Upstart has also received positive reviews from borrowers and investors alike.

One reason for Upstart's reliability is its innovative underwriting model. By using machine learning algorithms to evaluate borrowers' creditworthiness, Upstart is able to consider a wider range of data points than traditional lenders. This can result in more accurate lending decisions and lower default rates.

In addition to its underwriting model, Upstart has strong security measures in place to protect customer data. The platform uses 256-bit SSL encryption to secure all user data and regularly monitors its systems for potential security threats.

Upstart is also a Better Business Bureau member with an A+ rating. This indicates that the company has a good track record of resolving customer complaints promptly and effectively.

Overall, Upstart is a reliable and trustworthy lending platform that has proven to be a popular choice for borrowers and investors. Its innovative approach to underwriting, strong security measures, and positive customer feedback all attest to the platform's reliability and reputation in the online lending market.

Funding a Loan

Upstart funds its loans through a combination of sources, including individual and institutional investors. When a borrower applies for a loan on the Upstart platform, the application is evaluated using Upstart's proprietary underwriting model. If the borrower is approved, the loan is then made available for investment to investors on the platform.

Individual investors can invest in loans on Upstart with as little as $25 per loan. Institutional investors, such as banks and hedge funds, can also participate in the platform and invest in loans in larger amounts. Upstart uses its proprietary technology to distribute the loans across its investor base in a way that balances risk and reward.

Once the loan is fully funded, the funds are transferred to the borrower's bank account. The borrower then makes monthly payments on the loan, which are collected and distributed to investors through the platform. Upstart charges a servicing fee for managing the loan, which is deducted from the borrower's payments.

Overall, Upstart's funding model allows it to provide loans to borrowers quickly and efficiently while also providing an opportunity for investors to earn a return on their investment. By leveraging technology and data-driven underwriting, Upstart has been able to innovate and disrupt the traditional lending industry.

Loan conditions

Upstart is a lending platform that offers personal loans to borrowers based on a variety of factors, including credit history, education, and job history. Here are some of the key conditions and terms associated with Upstart loans:

  • Eligibility. Upstart loans are available to U.S. residents who are at least 18 years old and have a valid Social Security number or tax ID.

  • Interest rates.Upstart offers fixed interest rates for personal loans, which can range from 6.50% to 35.99% APR, depending on the borrower's creditworthiness and other factors.

  • Loan amounts. Upstart offers personal loans ranging from $1,000 to $50,000, with 3 to 5 years repayment terms.

  • Fees. Upstart may charge an origination fee for each loan, which can vary depending on the borrower's creditworthiness and other factors. There may also be fees for late payments, insufficient funds, or other events.

  • Use. Upstart loans can be used for a variety of purposes, including debt consolidation, home improvement, and other personal expenses.

  • Credit check. Upstart requires a credit check as part of the application process but also considers other factors such as education and job history in lending decisions.

  • Approval process. Upstart uses a proprietary algorithm to assess a borrower's creditworthiness and make lending decisions. This process can be faster and more flexible than traditional lending methods.

It's important to carefully read and understand the terms and conditions of an Upstart loan, including the interest rate, fees, and repayment terms, before accepting an offer. Borrowers who make on-time payments may be eligible for better rates or other benefits over time.

Additional Services

Upstart primarily focuses on personal and auto loans, but it also offers some additional services to help borrowers and investors make informed decisions. Here are some of the additional services that Upstart provides:

  1. Auto Refinancing. Upstart also provides an auto refinancing service in addition to offering auto loans. Borrowers can use this service to refinance their existing auto loan, potentially saving money on interest charges and monthly payments.

  2. Investment Analytics. Upstart provides detailed analytics and reporting for investors. This allows investors to track their investments, evaluate their returns, and make informed decisions about future investments.

  3. Loan Calculator. Upstart provides a loan calculator that allows borrowers to estimate their monthly payments and total interest charges for a loan. This can be a useful tool for borrowers considering taking out a loan and wanting to understand the financial implications.

Overall, Upstart's additional services provide valuable resources for borrowers and investors. By offering credit health insights, auto refinancing, investment analytics, and a loan calculator, Upstart is able to provide a more comprehensive lending experience. This can help borrowers make informed decisions about their finances, and investors can better manage their investment portfolios.

Upstart vs. SoFi

Upstart and SoFi are two of the top personal loan lenders in the market. While both companies offer personal loans with competitive interest rates and flexible terms, there are some key differences between the two. Here are some of the main differences between Upstart and SoFi:

  1. Underwriting Model. Upstart and SoFi use different underwriting models to evaluate borrowers' creditworthiness. Upstart uses a combination of traditional credit scoring methods and machine learning algorithms to consider a wider range of data points. SoFi, on the other hand, considers factors such as income, employment history, and creditworthiness.

  2. Loan Amounts. Upstart offers personal loans in amounts ranging from $1,000 to $50,000, while SoFi offers loans from $5,000 to $100,000. This means that SoFi may be a better option for borrowers who need to borrow larger amounts.

  3. Additional Services. SoFi offers a wider range of financial services than Upstart, including student loan refinancing, mortgage loans, and investment products. On the other hand, Upstart focuses primarily on personal and auto loans.

  4. Fees. Upstart charges an origination fee on its personal loans, which can range from 0% to 10%. SoFi, on the other hand, does not charge an origination fee.

  5. Eligibility Requirements. SoFi requires a minimum credit score of 680 for its personal loans, while Upstart requires a minimum score of 300. SoFi also has stricter income and employment requirements than Upstart.

Upstart and SoFi are reputable personal loan lenders offering competitive interest rates and flexible terms. However, the two have some key differences, such as underwriting models, loan amounts, additional services, fees, and eligibility requirements. Borrowers should compare the options from both lenders and choose the one that best meets their needs.

Upstart vs. LendingClub

Upstart and LendingClub are two of the top peer-to-peer lending platforms in the market. While both companies offer personal loans with competitive interest rates and flexible terms, there are some key differences between the two. Here are some of the main differences between Upstart and LendingClub:

  1. Underwriting Model. Upstart and LendingClub use different underwriting models to evaluate borrowers' creditworthiness. Upstart uses a combination of traditional credit scoring methods and machine learning algorithms to consider a wider range of data points. LendingClub, on the other hand, uses a marketplace model where investors fund loans based on the borrower's credit score and other criteria.

  2. Loan Amounts. Upstart offers personal loans in amounts ranging from $1,000 to $50,000, while LendingClub offers loans from $1,000 to $40,000. This means that Upstart may be a better option for borrowers who need to borrow larger amounts.

  3. Fees. LendingClub charges an origination fee on its personal loans, which can range from 1% to 6%. Upstart charges an origination fee of up to 10%.

  4. Additional Services. LendingClub offers a wider range of financial services than Upstart, including business loans, auto refinancing, and credit monitoring. On the other hand, Upstart focuses primarily on personal and auto loans.

Upstart and LendingClub are reputable peer-to-peer lending platforms offering competitive interest rates and flexible terms. However, the two have some key differences, such as underwriting models, loan amounts, fees, additional services, and investment options. Borrowers should compare the options from both platforms and choose the one that best meets their needs.

Upstart vs. Best Egg

Upstart and Best Egg are two of the top online lending platforms in the market. While both companies offer personal loans with competitive interest rates and flexible terms, there are some key differences between the two. Here are some of the main differences between Upstart and Best Egg:

  1. Underwriting Model. Upstart uses a unique underwriting model that combines traditional credit scoring methods with machine learning algorithms. Best Egg's traditional underwriting model relies primarily on credit scores and debt-to-income ratios.

  2. Loan Amounts. Upstart offers personal loans in amounts ranging from $1,000 to $50,000, while Best Egg offers loans from $2,000 to $50,000. This means Best Egg may be a better option for borrowers needing to borrow smaller amounts.

  3. Fees. Best Egg charges an origination fee on its personal loans, which can range from 0.99% to 5.99%. Upstart charges an origination fee of up to 10%.

  4. Application Process. Upstart offers a quick and easy loan application process, with decisions typically made within minutes. Best Egg also offers a streamlined application process, but some borrowers may require additional documentation or verification.

  5. Additional Services. Best Egg focuses solely on personal loans, while Upstart also offers auto loans and some additional services such as credit health insights and investment analytics.

Upstart and Best Egg are reputable online lending platforms offering competitive interest rates and flexible terms. However, the two have some key differences, such as underwriting models, loan amounts, fees, the application process, and additional services. Borrowers should compare the options from both platforms and choose the one that best meets their needs.

Upstart vs. Prosper

Upstart and Prosper are two of the top peer-to-peer lending platforms in the market. While both companies offer personal loans with competitive interest rates and flexible terms, there are some key differences between the two. Here are some of the main differences between Upstart and Prosper:

  1. Underwriting Model. Upstart uses a unique underwriting model that combines traditional credit scoring methods with machine learning algorithms. Prosper uses a marketplace model where investors fund loans based on the borrower's credit score and other criteria.

  2. Loan Amounts. Upstart offers personal loans in amounts ranging from $1,000 to $50,000, while Prosper offers loans from $2,000 to $40,000. This means that Upstart may be a better option for borrowers who need to borrow larger amounts.

  3. Fees. Prosper charges an origination fee on its personal loans, which can range from 2.41% to 5%. Upstart charges an origination fee of up to 10%.

  4. Additional Services. Prosper offers a wider range of financial services than Upstart, including debt consolidation, home improvement loans, and medical financing. On the other hand, Upstart focuses primarily on personal and auto loans.

Upstart and Prosper are reputable peer-to-peer lending platforms offering competitive interest rates and flexible terms. However, the two have some key differences, such as underwriting models, loan amounts, fees, investment options, and additional services. Borrowers should compare the options from both platforms and choose the one that best meets their needs.

Upstart

FAQ

What is Upstart?

Upstart is an online lending platform that uses innovative technology to evaluate borrowers' creditworthiness and provide personal and auto loans. Founded in 2012, Upstart has funded over $9 billion in loans to more than 600,000 borrowers. Upstart's underwriting model combines traditional credit scoring methods with machine learning algorithms to consider a wider range of data points than traditional lenders. This can result in more accurate lending decisions and lower default rates. Upstart offers loans with competitive interest rates, flexible terms, and quick access to funds. With a focus on customer service and innovation, Upstart has become a leading player in the online lending industry.

Who owns Upstart?

Upstart is a publicly traded company listed on the NASDAQ stock exchange under the ticker symbol UPST. The company went public through an initial public offering (IPO) in December 2020. As a publicly-traded company, Upstart is owned by its shareholders, who can buy and sell shares of the company on the stock exchange. The company's largest shareholders include venture capital firms such as Third Point Ventures, Khosla Ventures, and First Round Capital and institutional investors such as BlackRock and Vanguard.

How Do you Qualify For an Upstart loan?

To qualify for an Upstart loan, borrowers must meet certain eligibility criteria, which include:

  1. Credit Score: Upstart requires a minimum credit score of 300 for personal loans and 620 for auto loans.

  2. Income: Borrowers must have a minimum annual income of $12,000.

  3. Employment: Borrowers must have a full-time job, part-time job, or a job offer to start in six months.

  4. Credit History: Borrowers must have a minimum of three years of credit history and no bankruptcies, accounts in collections, or public records on their credit report.

  5. Residency: Borrowers must be U.S. citizens or permanent residents and have a physical address in the United States.

Meeting these eligibility criteria does not guarantee approval for an Upstart loan, as the company uses its proprietary underwriting model to evaluate each application. However, borrowers who meet these criteria and have a strong credit profile may have a higher chance of being approved for a loan and receiving favorable terms.

How Much Can You Borrow From Upstart?

Upstart offers personal and auto loans ranging from $1,000 to $50,000. The loan amount that a borrower is eligible for will depend on a variety of factors, including credit score, income, employment history, and other underwriting criteria. The loan terms and interest rates may also vary based on the borrower's creditworthiness and other factors. Upstart's loan terms range from 3 to 5 years, and interest rates range from 6.7% to 35.99% APR. Borrowers can use the funds from an Upstart loan for a variety of purposes, including debt consolidation, home improvement, medical expenses, education, and other personal expenses. Overall, Upstart offers competitive loan amounts and flexible terms that can meet the needs of a wide range of borrowers.

Does Upstart Approve Everyone?

No, Upstart does not approve everyone who applies for a loan. While the company uses innovative underwriting methods to evaluate creditworthiness beyond just credit scores, there are still certain eligibility criteria that borrowers must meet in order to qualify for an Upstart loan. These criteria include a minimum credit score, a certain level of income, employment history, and other factors. Even if a borrower meets these criteria, their application may still be denied if Upstart's underwriting model determines that they are too risky to lend to. Therefore, borrowers should not assume that they will be approved for a loan from Upstart. Instead, they should focus on meeting the eligibility criteria and providing accurate and complete information in their application.

Is Upstart a Legitimate Company?

Yes, Upstart is a legitimate and reputable company that has been in business since 2012. The company is based in San Mateo, California, and is publicly traded on the NASDAQ stock exchange. Upstart has funded over $9 billion in loans to more than 600,000 borrowers and received positive customer and industry experts' reviews. The company uses advanced technology and data-driven underwriting methods to provide personal and auto loans with competitive interest rates and flexible terms. Upstart is also regulated by state and federal laws and follows industry best practices for data privacy and security. Overall, Upstart is a well-established and reputable company trusted by borrowers and investors.

Is Upstart a good lender?

Yes, Upstart is generally considered to be a good lender by industry experts and borrowers alike. The company uses innovative underwriting methods that consider a wider range of data points than traditional lenders, which can result in more accurate lending decisions and lower default rates. Upstart offers personal and auto loans with competitive interest rates, flexible terms, and quick access to funds. The company also provides a range of additional services, such as credit health insights and investment analytics, to help borrowers and investors make informed decisions. Upstart has received positive reviews from customers and has a strong reputation for customer service and innovation. Overall, Upstart is a good lender that provides a valuable service to borrowers and investors alike.

Is Upstart hard to get approved for?

The approval process for an Upstart loan can vary depending on the borrower's creditworthiness, income, and other factors. While Upstart uses innovative underwriting methods that consider a wider range of data points than traditional lenders, the company still has certain eligibility criteria that borrowers must meet in order to qualify for a loan. These criteria include a minimum credit score, income level, employment history, and other factors. If borrowers meet these criteria and have a strong credit profile, they may be more likely to be approved for a loan and receive favorable terms. However, if a borrower has a low credit score or other risk factors, they may be less likely to be approved for a loan. Overall, the approval process for an Upstart loan can be competitive. Still, borrowers who meet the eligibility criteria and have a strong credit profile may be more likely to be approved.

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Upstart service available in US States
Financial products
Upstart
Personal loans
Rating by Finanso®
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3.664
(13 Ratings)
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$1,000-$50,000
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up to 35.99%
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up to 60 months
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All Upstart’s reviews by december 2023
Leave feedback
7 reviews
Personal loans
4.8
Advantages
Upstart came to my rescue when I was in a difficult situation where other banks couldn't approve my loan application. Their process is incredibly efficient and makes borrowing a much smoother experience, taking away the usual hassles associated with it.
Complain
7 reviews
Personal loans
4.4
Advantages
I want to express my gratitude to Upstart for assisting me in consolidating my credit card debt. Navigating the website was incredibly simple, and it made the process a breeze. Their approval for the loan is saving me $500 every month, and I can't emphasize enough how thankful I am for discovering the service.
Complain
11 reviews
Personal loans
1.6
Disadvantages
The customer service provided by this company is exceptionally poor. It seems like nobody is well-informed, and the notes they leave for each other are completely indecipherable. When you attempt to contact someone regarding an overpayment issue, it's nearly impossible to get a supervisor to return your call. The overall professionalism is severely lacking, and I would recommend considering this loan only in cases of extreme urgency. Otherwise, there are plenty of other banks and lenders to choose from. My advice would be to steer clear of this company.
Complain
11 reviews
Personal loans
4.4
Advantages
I haven't encountered any issues with this company. I'm contemplating refinancing this loan in the near future. The application process was straightforward, and they granted the loan promptly.
Complain
12 reviews
Personal loans
2.2
Disadvantages
I had a loan with a staggering 36% interest rate – is that even reasonable? Banks typically offer a maximum of 15% interest on any type of loan. I won't be using this service again; it's hard to believe anyone would accept such an offer. If you read other people's reviews, you'll notice that none of them are discussing interest rates either.
Complain
6 reviews
Personal loans
4.6
Advantages
Upstart provides a hassle-free experience with paperwork that's both convenient and easy to navigate. Their policies and procedures are explained clearly, and the option to choose your own due date adds a nice touch of flexibility.
Complain
8 reviews
Personal loans
4.4
Advantages
I've encountered no problems with this company and would wholeheartedly recommend them to anyone. They maintain a high level of professionalism, offer straightforward payment plans, and are easily accessible for updating information or inquiries.
Complain
7 reviews
Personal loans
1.6
Disadvantages
Although Upstart claims to consider applicants with bad credit, my credit score is fair at 680, and they still denied my application for a modest $4,000 loan. I wouldn't recommend bothering with them.
Complain
9 reviews
Personal loans
4.6
Advantages
Opting for debt consolidation through Upstart is a sound strategy. Their payment plans are budget-friendly, and they offer a degree of flexibility in selecting your payment date, making it easier for me to manage my monthly expenses. I wholeheartedly endorse their services.
Complain
6 reviews
Personal loans
1.8
Disadvantages
The service is frustratingly slow, and it's challenging to get in touch with their customer support. Furthermore, I paid off this account approximately 5 months ago, and I'm perplexed as to why it's still being reported with a balance. I have all the documentation proving that it was paid in full.
Complain
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Overall company rating
3.3
/ 5
33 reviews
Execution of an application
3.2
Support service
3.2
Mobile app
3.4
Service quality
3.4
Your satisfaction level
3.2
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