Lender
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

4.1
(20 Ratings)

Upgrade Account Review

Advertiser Disclosure

Upgrade personal accounts offer a comprehensive solution for managing your finances, featuring easy access to personal loans, free credit monitoring, and a user-friendly mobile app. With customizable alerts, auto-pay options, budgeting tools, and 24/7 customer support, the account is designed for convenience and security. Robust security measures, including two-factor authentication, ensure your information is protected, making it a reliable choice for financial management.

upgrade account

Key Features

  • Personal Loans. Easily apply for personal loans with competitive interest rates and flexible terms.

  • Credit Monitoring. Access free credit monitoring services to keep track of your credit score and report.

  • Mobile App. Manage your account on the go with the Upgrade mobile app, available for both iOS and Android devices.

  • Customizable Alerts. Set up alerts for payment due dates, balance updates, and other important account activities.

How to Create an Upgrade Account?

Online

  1. Select Personal Loans. Click on the "Personal Loans" option located on the homepage.

  2. Fill in Information. Fill in the required information, including your personal details and financial information.

  3. Agree to Terms. If you agree to the terms of the loan, you can electronically sign the loan agreement and submit your application.

  4. Check Your Email. After you submit your application, you will receive an email with instructions on how to create your personal account.

  5. Set Up Account. Click on the link in the email to set up your account.

  6. Create Password. Create a password and provide your personal information.

  7. Set Security Questions. Set up security questions and answers to help protect your account.

  8. Submit Registration. Submit your registration information.

Offline

  1. Visit a Local Upgrade Store. Find and visit a nearby Upgrade location.

  2. Request Account Creation. Speak to a representative and request to create an account.

  3. Provide Necessary Information. Fill out the required forms with your personal information, including your name, address, and contact details.

  4. Verify Your Identity. Present a valid ID or any other required documents for identity verification.

  5. Receive Confirmation. Once your information is processed, you'll receive confirmation of your new account and instructions for accessing it.

Step-by-step Registration

  1. Visit the Website. Go to the Upgrade website.

  2. Select Personal Loans. Click on the "Personal Loans" option located on the homepage.

  3. Enter Loan Details. Enter the loan amount you need and the purpose of the loan.

  4. Fill in Information. Fill in the required information, including your personal details and financial information.

  5. Agree to Terms. If you agree to the terms of the loan, you can electronically sign the loan agreement and submit your application.

  6. Check Your Email. After you submit your application, you will receive an email with instructions on how to create your personal account.

  7. Set Up Account. Click on the link in the email to set up your account.

  8. Create Password. Create a password and provide your personal information.

  9. Set Security Questions. Set up security questions and answers to help protect your account.

  10. Review Terms and Conditions. Review and accept Upgrade's terms and conditions.

  11. Submit Registration. Submit your registration information.

How to Log In?

  1. Visit the Website. Go to the Upgrade website.

  2. Click on Sign In. Click on the "Sign In" button located in the top right corner of the homepage.

  3. Enter Login Details. Enter your registered email address and password in the provided fields.

  4. Access Your Account. Click on the "Sign Into Your Account" button to access your account.

How to Activate My Account?

  1. Check Your Email. Check your email inbox for an email from Upgrade with the subject line "Welcome to Upgrade!"

  2. Activate Your Account. Click on the "Activate Your Account" button in the email.

  3. Create a Password. Follow the prompts to create a password for your account.

  4. Enter Personal Information. Enter your personal information, such as your name, address, and date of birth.

  5. Set Security Questions. Create security questions and answers to help protect your account.

  6. Review Terms and Conditions. Review and accept Upgrade's terms and conditions.

  7. Complete Activation. Click on the "Activate Account" button to complete the activation process.

How to Delete My Account?

  1. Compose an Email. Compose an email to [email protected] from the email address associated with your Upgrade account.

  2. Include Subject Line. In the subject line, include "Request to Delete Upgrade Account".

  3. Provide Account Information. In the body of the email, provide your full name, email address associated with the account, and a brief message stating that you would like to delete your account.

  4. Send the Email. Send the email and wait for a response from Upgrade's customer support team.

How to Reset My Password?

  1. Visit the Website. Go to the Upgrade website.

  2. Click on Sign In. Click on the "Sign In" button located in the top right corner of the homepage.

  3. Select Forgot Password. Click on the "Forgot Your Password?" link.

  4. Enter Email Address. Enter the email address associated with your account and click on the "Continue" button.

  5. Check Your Email. You will receive an email with instructions on how to reset your password.

  6. Follow Instructions. Follow the instructions in the email to create a new password.

Editorial Opinion

The Upgrade personal account offers a range of practical features designed to enhance financial management, such as personal loans, credit monitoring, and budgeting tools, all accessible through a user-friendly mobile app. While the account provides robust security measures and customizable alerts, ensuring convenience and protection, users should consider their individual financial needs and compare options to determine if Upgrade's offerings align with their specific requirements.

Important

Keeping your Debt-to-Income (DTI) ratio below 30-40% of your monthly income is crucial. This will help you avoid potential financial problems in the future. Additionally, always assess the necessity and feasibility of taking a loan, ensuring you can comfortably manage its repayment.

How to Choose a Lender

  1. Make sure to confirm whether the lender is licensed to operate in your state. You can verify this information with your state regulator or attorney general.

  2. Check if the lender is a member of a reputable association, such as the Community Financial Services Association of America. Membership in such organizations may provide an extra level of reliability.

  3. Carefully review all the terms and conditions of your payday loan contract.

  4. Thoroughly examine the interest rates on payday loans and ensure that your contract includes a detailed breakdown of the total cost of the loan.

  5. Take advantage of your right of rescission. Usually, you can rescind the loan within three days after signing the agreement. Alternatively, there is typically a "cooling-off" period, which allows you several days to thoroughly review the contract before making an informed decision to enter into a consumer loan agreement based on the terms specified by the lender.

  6. Choosing a payday lender is a significant decision that demands careful consideration and a good understanding of how such organizations operate.

Additional Resources

FAQ

Where do I locate my 15-digit pre-approval code?

Once you are pre-approved with Upgrade and receive an email from the company, you can find your 15-digit pre-approval code on the top or bottom of your letter. 

How do I change my email address with Upgrade?

To change your email address with Upgrade, log into your account and find the "Account Settings" menu. Next to your email, you will find a "Change" button. Click it and provide a new email address.

Why can't I access my Upgrade account online?

There could be several reasons why you are unable to access your Upgrade account online. Here are a few possible reasons and solutions:

  1. Incorrect login credentials. Double-check that you are entering the correct email address and password associated with your Upgrade account. If you've forgotten your password, you can click on the "Forgot Your Password?" link on the login page to reset your password.
  2. Technical issues. Check your internet connection and browser settings to ensure they are not causing issues with accessing your account. You can also try clearing your browser's cache and cookies or using a different browser.
  3. Account issues. If there are issues with your account, such as a frozen account or a delinquent loan, you may be unable to access your account online. In this case, you can contact Upgrade's customer support team to resolve the issue.
  4. Account not yet activated. If you have recently applied for a loan or credit card through Upgrade and have not yet activated your account, you will be unable to access your account online. Check your email inbox for an email from Upgrade with instructions on how to activate your account.

If none of these solutions work, contact Upgrade's customer support team for assistance.

Offers
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

4.08
(20 Ratings)
Recommended FinScore™
0
300
650
1000
1000.00 – 50000.00 $
Rate
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Interest rate

8.49 – 35.99 %
Term
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Loan term for the financial product

24 months – 6 years
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Rating by Finanso®
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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
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300
650
1000
$500-$25,000
Rate
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Interest rate

8.99%-29.99%
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
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300
650
1000
$500-$25,000
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Interest rate

14.99%-29.99%
Term
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Loan term for the financial product

2 years – 5 years
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
0
300
650
1000
$500-$25,000
Rate
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Interest rate

14.99%-29.99%
Term
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Loan term for the financial product

2 years – 5 years
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Rating by Finanso®
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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
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Rating by Finanso®
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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
0
300
650
1000
Rate
i

Interest rate

20.49 – 29.24 %
Calculate loan payments in Upgrade

Upgrade calculator will allow you to calculate an approximate payment schedule for the loan

Upgrade calculator
Interest rates are given in accordance with the rates of the Upgrade of 10.02.2025
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Upgrade reviews 2025
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4.2
Pros
Upgrade consistently delivers with speed and simplicity, offering reasonable terms. I currently have multiple loans and a line of credit with them, and I've had the pleasure of securing three previous loans from their services in the past.
Complain
4.4
Pros
Applying for a debt consolidation loan through Upgrade was a breeze. I was able to set up automatic payments each month, which added to the convenience. The interest rate offered was fair too. I highly recommend Upgrade if you're in need of a loan.
Complain
4.6
Pros
I am incredibly satisfied with all my interactions with Upgrade. Their service is exceptional, and the quick approval process, entirely online, is fantastic. I have a deep appreciation for this company. They came to my aid when I needed assistance in achieving my financial goals. I wholeheartedly recommend them with two enthusiastic thumbs up! Every step, from qualifying for a loan to receiving the funds, has been exceptionally smooth. Their communication throughout the process, starting from the application phase to fund disbursement, has been outstanding.
Complain
1.6
Cons
This company is the worst I've ever dealt with. They offered a hardship plan for three months, but despite that, they reported my loan as delinquent on my credit report when it matured, even though I still had a balance due to the hardship. They didn't extend the maturity date of the loan, despite the hardship agreement. The customer service was incredibly rude, and I was never able to speak to a manager. I intend to report this to the attorney general.
Complain
4.4
Pros
They are upfront about everything from fees to interest rates to payments and to some of the terms. It was easy to put an application in, get everything finished and receive the funds. They also make it convenient to choose a due date that works best for you.
Complain
5
Pros
Securing a loan through this company was a remarkably swift and straightforward experience, complete with favorable interest rates. The transfer of funds was executed with impressive speed. I was particularly impressed with the user-friendly loan application process, clear communication throughout, and the accurate and rapid fund transfer. I wholeheartedly recommend this company to anyone considering credit card refinancing.
Complain
2
Cons
Upgrade offers a line of credit with a generous limit, although it comes with high-interest rates. However, my experience took a frustrating turn when I started using this line of credit. Despite having an impeccable payment history and no credit issues, Upgrade began scrutinizing my credit and gradually reduced my credit limit to match my outstanding balance. This resulted in my available credit dwindling to zero, plummeting from an initial $20,000 down to just $4,000. Even though my account currently has a zero balance and will remain that way for a while, Upgrade's actions caused my credit score to drop inexplicably. I've chosen not to close the account, but I've lost trust in their practices and won't be using it.
Complain
4.4
Pros
This is my second experience securing a loan with Upgrade, and the process has been remarkably convenient. Uploading documents and verifying my bank electronically were both straightforward tasks. I also have their credit card, and making payments has been hassle-free, with no penalties for early repayment. By paying off my credit cards, I was able to obtain a more favorable interest rate, which was my initial goal.
Complain
4.4
Pros
Obtaining my Upgrade loan was an exceptionally efficient process, making it incredibly easy to secure the funds I needed. Additionally, I was granted a line of credit through an Upgrade credit card, which I found myself using multiple times.
Complain
4.6
Pros
This company is excellent. They processed my loan application efficiently and swiftly. I would wholeheartedly recommend this company to anyone seeking to borrow money at a reasonable interest rate. Furthermore, they provide regular updates on all account activity, which is highly appreciated. This loan is particularly beneficial for improving your credit score, especially if that's one of your goals.
Complain
Company rating
4.1
/ 5
20 reviews
Application
4.3
Support service
4.0
Mobile App
4.0
Service quality
4.1
Your satisfaction level
4.1
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