Lender
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

4.1
(20 Ratings)

Upgrade Mobile App

Advertiser Disclosure

upgrade app

The Upgrade Mobile App is a mobile application offered by Upgrade, Inc., a fintech company that provides personal loans, credit monitoring, and financial education. The app allows customers to manage their loans, make payments, and view their account information from their mobile device. Customers can also use the app to apply for a loan, check their credit score, and receive personalized loan recommendations.

Go to Google Play

Go to App Store

Mobile App Features

  1. Loan Management. Users can apply for and manage personal loans through the app. They can view their loan balances, payment history, and make payments directly from the app.
  2. Credit Monitoring. The app provides users with access to their TransUnion credit score and credit report. Users can also receive credit alerts and personalized credit insights to help them improve their credit scores.
  3. Budgeting Tools. The app offers users budgeting tools to help them manage their finances. Users can set up spending alerts, track their expenses, and view their cash flow.
  4. Security. The Upgrade Mobile App uses bank-grade security features to protect users' personal and financial information. Users can also use touch ID or face ID to log in securely to the app.

Upgrade on App Store

How to Download the Upgrade App?

For iOS

  1. Open the App Store. Unlock your iOS device and find the App Store icon. Tap on it to open the App Store.

  2. Search for "Upgrade". In the search bar at the bottom of the screen, type "Upgrade" and tap the search button.

  3. Select the Upgrade App. From the search results, find the Upgrade app. It should have the Upgrade logo. Tap on the app to view its details.

  4. Download the App. Tap the "Get" button next to the Upgrade app. You may be prompted to enter your Apple ID password or use Face ID/Touch ID to confirm the download.

  5. Open the App. Once the app has been downloaded and installed, tap "Open" to launch the Upgrade app. You can also find it on your home screen.

For Android

  1. Open Google Play Store. Unlock your Android device and find the Google Play Store icon. Tap on it to open the Play Store.

  2. Search for "Upgrade". In the search bar at the top of the screen, type "Upgrade" and tap the search button.

  3. Select the Upgrade App. From the search results, locate the Upgrade app. It should display the Upgrade logo. Tap on the app to view more details.

  4. Install the App. Tap the "Install" button. The app will begin downloading. You may need to grant permission or accept terms and conditions before the installation begins.

  5. Open the App. After the app has been downloaded and installed, tap "Open" to launch the Upgrade app. You can also find it in your app drawer.

How to Apply In the Upgrade App?

Currently, there is no option to apply for a loan directly in the Upgrade app. The app is designed primarily for managing your account and making loan payments. To apply for a loan, you need to visit the Upgrade website, click on "Personal Loans," enter the loan amount and purpose, check your rate, and fill out the application with your personal information. Once approved, you can use the app to manage your loan and make payments.

How to Make Payments Through the Upgrade App?

  1. Log In. Log in to your Upgrade account on the website or mobile app.

  2. Access Dashboard. Navigate to your dashboard.

  3. Manage Payments. Visit the “Manage Payments” section of your account.

  4. Enter Payment Details. Enter the amount you wish to pay and your payment method details.

  5. Confirm Payment. Review your payment information and confirm the transaction.

How to Delete an Upgrade App?

For iOS

  1. Locate the Upgrade App. Find the Upgrade app on your home screen.

  2. Tap and Hold the App Icon. Press and hold the Upgrade app icon until all the app icons start to jiggle.

  3. Tap the "Remove App" Option. A small menu will appear above the app icon. Tap "Remove App."

  4. Confirm Deletion. Tap "Delete App" in the confirmation prompt that appears.

  5. Finalize the Deletion. Confirm the deletion once more if prompted. The app will be removed from your device.

For Android

  1. Locate the Upgrade App. Find the Upgrade app icon on your home screen or in the app drawer.

  2. Tap and Hold the App Icon. Press and hold the Upgrade app icon until a menu appears or the icon starts to move.

  3. Drag the App to the Uninstall Area. Drag the app icon to the "Uninstall" option that appears at the top or bottom of the screen.

  4. Confirm Uninstallation. A confirmation prompt will appear. Tap "OK" or "Uninstall" to confirm.

  5. Finalize the Uninstallation. The app will be removed from your device.

Additional Resources

    FAQ

    Why can't I access my Upgrade Mobile App?

    There could be several reasons why you are unable to access your Upgrade Mobile App. Here are a few possible explanations and solutions:

    1. Internet Connection Issues. Make sure that your device is connected to the internet. Check your Wi-Fi or cellular data connection and try again.
    2. App Update Required. If you have an outdated version of the Upgrade Mobile App, you may not be able to access it. Check your app store for any available updates and install them.
    3. Account Issues. If there are any issues with your Upgrade account, you may not be able to access the app. Contact Upgrade customer support to resolve any account-related issues.
    4. Device Compatibility. The Upgrade Mobile App may not be compatible with your device. Check the app store for the device requirements and make sure that your device meets them.
    5. Technical Issues. There may be technical issues with the app or the server that is preventing you from accessing the app. Try closing the app and restarting your device, or contact Upgrade customer support for further assistance.

    If none of these solutions work, you can contact Upgrade customer support for further assistance.

     

    Is the Upgrade mobile app secure?

    Yes, the Upgrade mobile app uses robust security measures, including encryption and two-factor authentication, to protect your personal and financial information.

    Can I view my credit score in the Upgrade mobile app?

    Yes, the Upgrade mobile app offers free credit monitoring, allowing you to view your credit score and track changes over time directly within the app.

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    The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

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    Calculate loan payments in Upgrade

    Upgrade calculator will allow you to calculate an approximate payment schedule for the loan

    Upgrade calculator
    Interest rates are given in accordance with the rates of the Upgrade of 25.04.2025
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    Enter the desired loan amount

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    Upgrade reviews 2025
    Leave feedback
    4.2
    Pros
    Upgrade consistently delivers with speed and simplicity, offering reasonable terms. I currently have multiple loans and a line of credit with them, and I've had the pleasure of securing three previous loans from their services in the past.
    Complain
    4.4
    Pros
    Applying for a debt consolidation loan through Upgrade was a breeze. I was able to set up automatic payments each month, which added to the convenience. The interest rate offered was fair too. I highly recommend Upgrade if you're in need of a loan.
    Complain
    4.6
    Pros
    I am incredibly satisfied with all my interactions with Upgrade. Their service is exceptional, and the quick approval process, entirely online, is fantastic. I have a deep appreciation for this company. They came to my aid when I needed assistance in achieving my financial goals. I wholeheartedly recommend them with two enthusiastic thumbs up! Every step, from qualifying for a loan to receiving the funds, has been exceptionally smooth. Their communication throughout the process, starting from the application phase to fund disbursement, has been outstanding.
    Complain
    1.6
    Cons
    This company is the worst I've ever dealt with. They offered a hardship plan for three months, but despite that, they reported my loan as delinquent on my credit report when it matured, even though I still had a balance due to the hardship. They didn't extend the maturity date of the loan, despite the hardship agreement. The customer service was incredibly rude, and I was never able to speak to a manager. I intend to report this to the attorney general.
    Complain
    4.4
    Pros
    They are upfront about everything from fees to interest rates to payments and to some of the terms. It was easy to put an application in, get everything finished and receive the funds. They also make it convenient to choose a due date that works best for you.
    Complain
    5
    Pros
    Securing a loan through this company was a remarkably swift and straightforward experience, complete with favorable interest rates. The transfer of funds was executed with impressive speed. I was particularly impressed with the user-friendly loan application process, clear communication throughout, and the accurate and rapid fund transfer. I wholeheartedly recommend this company to anyone considering credit card refinancing.
    Complain
    2
    Cons
    Upgrade offers a line of credit with a generous limit, although it comes with high-interest rates. However, my experience took a frustrating turn when I started using this line of credit. Despite having an impeccable payment history and no credit issues, Upgrade began scrutinizing my credit and gradually reduced my credit limit to match my outstanding balance. This resulted in my available credit dwindling to zero, plummeting from an initial $20,000 down to just $4,000. Even though my account currently has a zero balance and will remain that way for a while, Upgrade's actions caused my credit score to drop inexplicably. I've chosen not to close the account, but I've lost trust in their practices and won't be using it.
    Complain
    4.4
    Pros
    This is my second experience securing a loan with Upgrade, and the process has been remarkably convenient. Uploading documents and verifying my bank electronically were both straightforward tasks. I also have their credit card, and making payments has been hassle-free, with no penalties for early repayment. By paying off my credit cards, I was able to obtain a more favorable interest rate, which was my initial goal.
    Complain
    4.4
    Pros
    Obtaining my Upgrade loan was an exceptionally efficient process, making it incredibly easy to secure the funds I needed. Additionally, I was granted a line of credit through an Upgrade credit card, which I found myself using multiple times.
    Complain
    4.6
    Pros
    This company is excellent. They processed my loan application efficiently and swiftly. I would wholeheartedly recommend this company to anyone seeking to borrow money at a reasonable interest rate. Furthermore, they provide regular updates on all account activity, which is highly appreciated. This loan is particularly beneficial for improving your credit score, especially if that's one of your goals.
    Complain
    Company rating
    4.1
    / 5
    20 reviews
    Application
    4.3
    Support service
    4.0
    Mobile App
    4.0
    Service quality
    4.1
    Your satisfaction level
    4.1
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