Lender
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

4.1
(20 Ratings)

Upgrade Mobile App

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Upgrade

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The Upgrade Mobile App is a mobile application offered by Upgrade, Inc., a fintech company that provides personal loans, credit monitoring, and financial education. The app allows customers to manage their loans, make payments, and view their account information from their mobile device. Customers can also use the app to apply for a loan, check their credit score, and receive personalized loan recommendations.

The Upgrade Mobile App is available for both iOS and Android devices and can be downloaded for free from the Apple App Store or Google Play Store. The app is designed to be user-friendly and intuitive, with a simple interface that makes it easy to navigate and use.

In addition to loan management features, the app also includes tools and resources to help users improve their financial wellness. For example, customers can access educational articles and videos, as well as credit monitoring alerts and recommendations to help them manage their credit score.

Overall, the Upgrade Mobile App is a convenient and helpful tool for managing loans and improving financial health.

Mobile App Features

Some of the key features of the Upgrade Mobile App include:

  1. Loan Management. Users can apply for and manage personal loans through the app. They can view their loan balances, payment history, and make payments directly from the app.
  2. Credit Monitoring. The app provides users with access to their TransUnion credit score and credit report. Users can also receive credit alerts and personalized credit insights to help them improve their credit scores.
  3. Budgeting Tools. The app offers users budgeting tools to help them manage their finances. Users can set up spending alerts, track their expenses, and view their cash flow.
  4. Security. The Upgrade Mobile App uses bank-grade security features to protect users' personal and financial information. Users can also use touch ID or face ID to log in securely to the app.

Overall, the Upgrade Mobile App offers a comprehensive set of features to help users manage their finances and improve their credit scores. It is available for free download on both the App Store and Google Play.

How to Download 

To download the Upgrade Mobile App, you can follow these steps:

For iOS Devices (iPhone and iPad):

  1. Open the App Store on your iOS device.
  2. In the search bar, type "Upgrade Mobile" and tap on the search button.
  3. Look for the Upgrade Mobile App from Upgrade, Inc. and tap on "Get" or "Download".
  4. If prompted, enter your Apple ID and password, then wait for the app to download and install on your device.
  5. Once installed, tap on the app to open it and follow the on-screen instructions to sign up or log in to your account.

For Android Devices:

  1. Open the Google Play Store on your Android device.
  2. In the search bar, type "Upgrade" and tap on the search button.
  3. Look for the Upgrade Mobile App from Upgrade, Inc. and tap on "Install".
  4. Wait for the app to download and install on your device.
  5. Once installed, tap on the app to open it and follow the on-screen instructions to sign up or log in to your account.

Note: To use the Upgrade Mobile App, you must be a current customer of Upgrade, Inc. and have an active account.

How to Apply in the App 

To apply for a loan using the Upgrade Mobile App, follow these steps:

  1. Open the Upgrade Mobile App and log in to your account.
  2. On the home screen, you will see a button labeled "Apply for a loan." Tap on this button to start your loan application.
  3. The app will guide you through the application process, which typically involves entering your personal and financial information, as well as the amount you wish to borrow.
  4. Once you've completed the application, you will receive a decision from Upgrade within seconds. If you're approved, you'll be presented with loan options to choose from.
  5. If you select a loan offer, you'll be prompted to review and sign your loan agreement.
  6. After signing your loan agreement, the funds will be deposited into your bank account as soon as the next business day.

Note: The loan application process may vary depending on your individual circumstances, and additional information may be required to complete your application. If you have any questions or need assistance with your loan application, you can contact Upgrade customer support through the app.

How to Make Payments Through the App?

To make a loan payment through the Upgrade Mobile App, follow these steps:

  1. Open the Upgrade Mobile App and log in to your account.
  2. On the home screen, you will see a button labeled "Make a Payment." Tap on this button to start the payment process.
  3. Choose the bank account you want to use to make your payment, and enter the amount you want to pay.
  4. If you want to schedule a future payment, you can choose the date you want the payment to be made.
  5. Review the payment details, and then tap the "Confirm" button to complete the payment.

Once you've made your payment, you should see a confirmation screen with the payment details. You can also view your payment history and account balance within the app.

Note: If you have any questions or issues with making a payment through the Upgrade Mobile App, you can contact Upgrade customer support for assistance.

How to Delete an App?

To delete the Upgrade Mobile App from your device, follow these steps:

For iOS Devices (iPhone and iPad):

  1. Find the Upgrade Mobile App on your home screen.
  2. Press and hold the app icon until it starts to wiggle.
  3. Tap the "X" button that appears in the corner of the app icon.
  4. A pop-up window will appear, asking if you want to delete the app. Tap "Delete" to confirm.
  5. The app will be removed from your device.

For Android Devices:

  1. Find the Upgrade Mobile App in your app drawer or on your home screen.
  2. Press and hold the app icon until a menu appears.
  3. Tap "Uninstall" or "Delete," depending on your device.
  4. A pop-up window will appear, asking if you want to uninstall the app. Tap "OK" to confirm.
  5. The app will be removed from your device.

Note: Deleting the Upgrade Mobile App will remove it from your device, but it will not cancel any loans or services you have with Upgrade, Inc. If you want to cancel your account or any services, you will need to contact Upgrade customer support directly.

Upgrade on App Store

    FAQ

    Why can't I access my Upgrade Mobile App?

    There could be several reasons why you are unable to access your Upgrade Mobile App. Here are a few possible explanations and solutions:

    1. Internet Connection Issues. Make sure that your device is connected to the internet. Check your Wi-Fi or cellular data connection and try again.
    2. App Update Required. If you have an outdated version of the Upgrade Mobile App, you may not be able to access it. Check your app store for any available updates and install them.
    3. Account Issues. If there are any issues with your Upgrade account, you may not be able to access the app. Contact Upgrade customer support to resolve any account-related issues.
    4. Device Compatibility. The Upgrade Mobile App may not be compatible with your device. Check the app store for the device requirements and make sure that your device meets them.
    5. Technical Issues. There may be technical issues with the app or the server that is preventing you from accessing the app. Try closing the app and restarting your device, or contact Upgrade customer support for further assistance.

    If none of these solutions work, you can contact Upgrade customer support for further assistance.

     

    Financial products
    Rating by Finanso®
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    The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

    4.08
    (20 Ratings)
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    Calculate loan payments in Upgrade

    Upgrade calculator will allow you to calculate an approximate payment schedule for the loan

    Upgrade calculator
    Interest rates are given in accordance with the rates of the Upgrade of 12.06.2024
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    84
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    All Upgrade’s reviews by june 2024
    Leave feedback
    4.2
    Advantages
    Upgrade consistently delivers with speed and simplicity, offering reasonable terms. I currently have multiple loans and a line of credit with them, and I've had the pleasure of securing three previous loans from their services in the past.
    Complain
    4.4
    Advantages
    Applying for a debt consolidation loan through Upgrade was a breeze. I was able to set up automatic payments each month, which added to the convenience. The interest rate offered was fair too. I highly recommend Upgrade if you're in need of a loan.
    Complain
    4.6
    Advantages
    I am incredibly satisfied with all my interactions with Upgrade. Their service is exceptional, and the quick approval process, entirely online, is fantastic. I have a deep appreciation for this company. They came to my aid when I needed assistance in achieving my financial goals. I wholeheartedly recommend them with two enthusiastic thumbs up! Every step, from qualifying for a loan to receiving the funds, has been exceptionally smooth. Their communication throughout the process, starting from the application phase to fund disbursement, has been outstanding.
    Complain
    1.6
    Disadvantages
    This company is the worst I've ever dealt with. They offered a hardship plan for three months, but despite that, they reported my loan as delinquent on my credit report when it matured, even though I still had a balance due to the hardship. They didn't extend the maturity date of the loan, despite the hardship agreement. The customer service was incredibly rude, and I was never able to speak to a manager. I intend to report this to the attorney general.
    Complain
    4.4
    Advantages
    They are upfront about everything from fees to interest rates to payments and to some of the terms. It was easy to put an application in, get everything finished and receive the funds. They also make it convenient to choose a due date that works best for you.
    Complain
    5
    Advantages
    Securing a loan through this company was a remarkably swift and straightforward experience, complete with favorable interest rates. The transfer of funds was executed with impressive speed. I was particularly impressed with the user-friendly loan application process, clear communication throughout, and the accurate and rapid fund transfer. I wholeheartedly recommend this company to anyone considering credit card refinancing.
    Complain
    2
    Disadvantages
    Upgrade offers a line of credit with a generous limit, although it comes with high-interest rates. However, my experience took a frustrating turn when I started using this line of credit. Despite having an impeccable payment history and no credit issues, Upgrade began scrutinizing my credit and gradually reduced my credit limit to match my outstanding balance. This resulted in my available credit dwindling to zero, plummeting from an initial $20,000 down to just $4,000. Even though my account currently has a zero balance and will remain that way for a while, Upgrade's actions caused my credit score to drop inexplicably. I've chosen not to close the account, but I've lost trust in their practices and won't be using it.
    Complain
    4.4
    Advantages
    This is my second experience securing a loan with Upgrade, and the process has been remarkably convenient. Uploading documents and verifying my bank electronically were both straightforward tasks. I also have their credit card, and making payments has been hassle-free, with no penalties for early repayment. By paying off my credit cards, I was able to obtain a more favorable interest rate, which was my initial goal.
    Complain
    4.4
    Advantages
    Obtaining my Upgrade loan was an exceptionally efficient process, making it incredibly easy to secure the funds I needed. Additionally, I was granted a line of credit through an Upgrade credit card, which I found myself using multiple times.
    Complain
    4.6
    Advantages
    This company is excellent. They processed my loan application efficiently and swiftly. I would wholeheartedly recommend this company to anyone seeking to borrow money at a reasonable interest rate. Furthermore, they provide regular updates on all account activity, which is highly appreciated. This loan is particularly beneficial for improving your credit score, especially if that's one of your goals.
    Complain
    Overall company rating
    4.1
    / 5
    20 reviews
    Execution of an application
    4.3
    Support service
    4.0
    Mobile app
    4.0
    Service quality
    4.1
    Your satisfaction level
    4.1
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