Lender
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

3.5
(20 Ratings)

Tower Loan Account Review

Advertiser Disclosure

Tower Loan personal accounts provide a convenient and secure way for customers to manage their loans online. With features such as online payment options, access to account information, customer service support, and account alerts, users can efficiently oversee their loan details and transactions. The platform also allows for the secure upload and management of necessary documentation, making it a comprehensive tool for loan management.

tower loan account

Key Features

  • Online Payment Options. Easily make payments online through the secure platform.

  • Account Information Access. View loan details, balance, and transaction history conveniently.

  • Customer Service Support. Access customer service for assistance with account issues directly through the platform.

  • Account Alerts And Notifications. Receive email notifications for payment reminders and account updates.

How to Create a Tower Loan Account

Online

  1. Visit The Official Website. If you have been approved for a loan from Tower Loan, go to their official website.

  2. Access Bill Payment. Click on the "Pay Your Bill" option in the top right corner of the page.

  3. Create Login. Click on the "Create Login" button.

  4. Enter Personal Information. Enter your full name, date of birth, last 4 digits of your SSN, account number, and email address in the fields provided.

  5. Complete Registration. Click on the "Save" button to complete the registration process.

Offline

  1. Visit A Local Branch. Locate and visit a nearby Tower Loan branch.

  2. Provide Necessary Documentation. Bring identification documents such as your driver's license, social security card, and any loan approval documents.

  3. Request Assistance. Inform a Tower Loan representative that you wish to create an account.

  4. Fill Out Application Form. Complete any required application forms provided by the representative.

  5. Submit Information. Provide your full name, date of birth, last 4 digits of your SSN, account number, and email address to the representative.

  6. Review Terms And Conditions. Carefully review and accept the terms and conditions provided by Tower Loan.

  7. Confirmation. Once all information is processed, the representative will confirm the creation of your account.

Step-by-step Registration

  1. Visit The Official Website. If you have been approved for a loan from Tower Loan, go to their official website.

  2. Access Bill Payment. Click on the "Pay Your Bill" option in the top right corner of the page.

  3. Create Login. Click on the "Create Login" button.

  4. Enter Personal Information. Enter your full name, date of birth, last 4 digits of your SSN, account number, and email address in the fields provided.

  5. Review Terms And Conditions. Review and accept the terms and conditions of the website.

  6. Complete Registration. Click on the "Save" button to complete the registration process.

How to Log In?

  1. Visit The Official Website. Go to the official website of Tower Loan.

  2. Access Bill Payment. Click on the "Pay Your Bill" option in the top right corner of the page.

  3. Customer Login. Click on the "Customer Login" button.

  4. Enter Login Credentials. Enter your email address and password in the respective fields.

  5. Sign In. Once you have entered your login credentials, click on the "Sign In" button.

  6. Access Account Dashboard. If the credentials are correct, you will be redirected to your personal account dashboard where you can access your account information, view your balance, make payments, and perform other account-related tasks.

How to Activate My Account?

  1. Check Your Email. You will receive an email from the company that contains your account activation link or code.

  2. Use Activation Link Or Code. Click on the activation link or enter the code in the appropriate field on the Tower Loan website.

  3. Provide Additional Information. You may be required to verify your account by providing additional information or documentation, such as your social security number or a copy of your driver's license.

  4. Account Verification. Once you have verified your account, you should be able to log in to your Tower Loan account and access its features and services.

How to Delete My Account?

  1. Visit The Tower Loan Website. Go to the Tower Loan website.

  2. Access Customer Service. Click on the "Customer Service" button on the top right-hand corner of the homepage.

  3. Select Customer Service Issues. Select "Customer Service Issues" from the dropdown menu.

  4. Navigate To Customer Service Information. You will be directed to a page with information about how to address customer service issues, including the option to mail information to Tower Loan or fill out a form.

  5. Fill Out The Form. If you wish to fill out the form, provide your name, email address, phone number, zip code, and the branch you are working with.

  6. Describe Your Request. In the "Brief description of the matter" field, state that you would like to close your account and request further instructions on how to do so.

  7. Submit Your Request. Click on the "Submit" button to send your message to Tower Loan's customer service department.

How to Reset My Password?

  1. Visit The Tower Loan Website. Go to the Tower Loan website.

  2. Access Bill Payment. Click on the "Pay Your Bill" option in the top right corner of the page.

  3. Customer Login. Click on the "Customer Login" button.

  4. Forgot Password. Click on the "Forgot your password?" link.

  5. Enter Email Address. Enter the email address associated with your account and click on the "Reset Password" button.

  6. Check Your Email. Tower Loan will send an email to the address provided with instructions on how to reset your password. Follow the instructions in the email to reset your password.

  7. Create A New Password. Once you have clicked on the password reset link, you will be prompted to create a new password. Make sure to choose a strong password that is easy for you to remember but difficult for others to guess.

  8. Log In. Once you have created a new password, you can log in to your Tower Loan account using your updated login credentials.

Editorial Opinion

Tower Loan's personal account services offer a straightforward and user-friendly platform for managing loans online. The account creation and login processes are intuitive, providing easy access to account information, payment options, and customer service support. However, the necessity of visiting a branch for certain actions and the traditional means of account deletion indicate room for modernization. Overall, Tower Loan balances convenience with security, making it a viable option for individuals seeking reliable loan management services.

Important

Keeping your Debt-to-Income (DTI) ratio below 30-40% of your monthly income is crucial. This will help you avoid potential financial problems in the future. Additionally, always assess the necessity and feasibility of taking a loan, ensuring you can comfortably manage its repayment.

How to Choose a Lender

  1. Make sure to confirm whether the lender is licensed to operate in your state. You can verify this information with your state regulator or attorney general.

  2. Check if the lender is a member of a reputable association, such as the Community Financial Services Association of America. Membership in such organizations may provide an extra level of reliability.

  3. Carefully review all the terms and conditions of your payday loan contract.

  4. Thoroughly examine the interest rates on payday loans and ensure that your contract includes a detailed breakdown of the total cost of the loan.

  5. Take advantage of your right of rescission. Usually, you can rescind the loan within three days after signing the agreement. Alternatively, there is typically a "cooling-off" period, which allows you several days to thoroughly review the contract before making an informed decision to enter into a consumer loan agreement based on the terms specified by the lender.

  6. Choosing a payday lender is a significant decision that demands careful consideration and a good understanding of how such organizations operate.

Additional Resources

FAQ

How do I create a login for Tower Loan monthly statements?

Free electronic statements are provided for accounts. Simply enroll the account, and go through the account setup process. An email will be received five days before the payment to notify you that the statement is ready.

How do I contact Tower Loan?

  1. Go to the Tower Loan website.
  2. Look for the "Customer Service" button on the top right-hand corner of the homepage and click on it.
  3. Select "Customer Service Issues" from the dropdown menu.
  4. You will be directed to a page with options for different types of customer service issues, such as online application or loan issues, credit reporting disputes, or opt-out requests.
  5. Select the option that best fits your issue and click on it to expand the section.
  6. Follow the on-screen instructions to fill out the form with your name, email address, phone number, and a brief description of the issue.
  7. Click on the "Submit" button to send your message to Tower Loan's customer service department.

If you need immediate assistance or have a more urgent issue, you can also contact Tower Loan's customer support by phone or visit one of their branch locations in person. Contact information for Tower Loan's customer support and branch locations can be found on their website.

Why сan't I access my Tower Loan account online?

There could be a variety of reasons why you may be having trouble accessing your Tower Loan account online. Some common reasons include entering an incorrect username or password, a technical issue with the Tower Loan website, or a security-related issue that has locked your account. In some cases, you may need to reset your password or contact customer support to resolve the issue. Suppose you continue to have trouble accessing your Tower Loan account online. In that case, it's important to reach out to their customer support team for assistance, as they may be able to provide additional guidance or troubleshooting steps to help you regain access.

Offers
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

3.46
(20 Ratings)
Recommended FinScore™
0
300
650
1000
1000.00 – 20000.00 $
Rate
i

Interest rate

32.99%
Term
i

Loan term for the financial product

12 months – 2 years
Similars products
Finanso
Personal Loans
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
0
300
650
1000
2000.00 – 100000.00 $
Rate
i

Interest rate

6.34 – 35.89 %
Term
i

Loan term for the financial product

2 months – 5 years
Apply
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
0
300
650
1000
100.00 – 4000.00 $
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

3.93
(20 Ratings)
Recommended FinScore™
0
300
650
1000
450.00 – 12000.00 $
Rate
i

Interest rate

27.50 – 81.29 %
Term
i

Loan term for the financial product

6 months – 3 years
Apply
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Tower Loan reviews 2025
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4.6
Pros
The staff at Tower Loans is not only professional but also incredibly kind. Every visit to their store is a pleasant experience, as they never fail to bring a smile to my face. I look forward to working with them now and in the future. A big shout-out to Tower Loans for always being there when I needed them!
Complain
4.8
Pros
Tower Loan representatives exhibited a high level of professionalism and compassion, comprehending my financial needs and expeditiously processing my loan approval.
Complain
2.4
Cons
Tower Loan preys on individuals who may not have adequate financial education, exploiting their situation. They impose interest rates that are twice as high as most credit cards and three times higher than those of banks. Contrary to their promises, they fail to report on-time payments but are quick to report missed ones, resorting to harassing your family members to apply pressure. Their claim of disconnected computer systems for branch payments is misleading, as only the originating branch can provide loan terms information. They are not hesitant to take legal action, suing you and garnishing your paycheck while still charging exorbitant interest fees. It is strongly advisable to steer clear of them at all costs.
Complain
4.2
Pros
I felt at ease with the questions asked during the process, and the management was courteous. They didn't rush me and made me feel respected, regardless of whether I ultimately secured the loan or not.
Complain
4.4
Pros
Obtaining my loan was a breeze, thanks to the kind and informative staff who guided me through the process. I'm truly grateful for their assistance.
Complain
2
Cons
I'm dissatisfied with their business ethics, and I'm eagerly anticipating the day I can pay off my loan with Tower Loan. I have no intention of ever doing business with them again, regardless of the circumstances.
Complain
4.2
Pros
The process was quick, taking only a few minutes. I do have one suggestion for improvement: it would be more convenient if you could streamline the phone payment process, as it currently requires sharing your information every time a payment is made.
Complain
2
Cons
This is absolutely the last place you'd want to engage with for business. The representatives display a complete absence of care, respect, professionalism, ethics, and basic human decency. I strongly advise against using this business. Look for alternatives and spare yourself the unnecessary stress.
Complain
4.4
Pros
What truly made my experience exceptional with this company is their consistent reliability. Every time I reached out to them, they were there to assist me, and I genuinely appreciate their unwavering support. I understand that my interest rates were slightly high, but when I explained my needs to their representative, he ensured they were met on every occasion. Thank you all so much for your outstanding service.
Complain
4.4
Pros
My experience with Tower Loan was excellent. If I ever need another loan in the future, I won't hesitate to return, and I would gladly refer a friend if they require similar assistance.
Complain
Company rating
3.5
/ 5
20 reviews
Application
3.3
Support service
3.7
Mobile App
3.5
Service quality
3.6
Your satisfaction level
3.3
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