My Synovus Mobile Banking app allows customers to manage their accounts from their mobile devices. The app offers a variety of features, including the ability to view account balances, transaction history, and transfer funds between accounts. Customers can also deposit checks using the mobile app's mobile deposit feature, pay bills, and set up account alerts.
To use the Synovus Mobile Banking app, customers must first enroll in online banking with Synovus Bank. Once enrolled, customers can download the app on their mobile device and log in using their online banking username and password.
Mobile App Features
The Synovus Mobile Banking app allows you to manage your finances on the go. Some of the features of the app may include:
Account management. You can view your account balances, transaction history, and account details.
Bill pay. You can pay bills from your Synovus accounts using the app.
Transfers. The app allows users to transfer money between their Synovus accounts or to other people using the app.
Check deposit. You can deposit checks remotely using the app's mobile deposit feature.
Card management. With this feature you can manage your Synovus debit and credit cards, including activating new cards, setting up card alerts, and viewing recent transactions.
Popmoney®. Popmoney® is a person-to-person payment service that allows you to send and receive money from friends, family, or anyone else with a US bank account, using an email address or mobile number.
Touch ID or Face ID. The Touch ID or Face ID feature of the Synovus Mobile Banking app allows you to log in to your account using your fingerprint or facial recognition instead of entering a username and password.
ATM locator. You can use the app to locate Synovus ATMs and branches near you.
Mobile wallet. You can add your Synovus debit or credit card to your mobile wallet and make purchases using your smartphone.
Alerts. The app allows users to set up custom alerts to notify them of account activity, such as when a large transaction is made or when their account balance falls below a certain amount.
These are just some of the features that may be available in the Synovus Mobile Banking app. The specific features offered may vary depending on your location and the version of the app you are using.
How to Download
You can download the Synovus Mobile Banking app on your mobile device by following these steps:
Open the app store on your mobile device. The app store will vary depending on your device type (e.g. Apple App Store for iOS devices, Google Play Store for Android devices).
In the search bar of the app store, type "My Synovus Mobile Banking" and search for the app.
Once you have found the Synovus Mobile Banking app, click on "Install" or "Get" to begin the download process.
Wait for the app to download and install on your device. This may take a few minutes depending on your internet speed.
Once the app has downloaded and installed, open the app and follow the instructions to log in or set up a new account.
Note: To use the Synovus Mobile Banking app, you will need to have an active Synovus account and be enrolled in Synovus Online Banking. If you are not currently enrolled, you can visit the Synovus website or contact customer service to get started. Additionally, be sure to check the system requirements for the Synovus Mobile Banking app to ensure compatibility with your device.
How to Apply in the App
You cannot apply for a new account directly within the Synovus Mobile Banking app. However, you can use the app to access your existing accounts and manage your finances on the go.
To apply for a new account with Synovus, you can follow these steps:
Visit the Synovus website or visit a local branch to explore the different account options available to you.
Once you have selected the account(s) you would like to open, follow the application process provided by Synovus.
You may be required to provide personal information, such as your name, address, social security number, and employment information.
You may also need to provide documentation, such as a driver's license or passport, to verify your identity.
Once your application is approved, you will receive confirmation and your new account will be set up.
After your account is set up, you can download the Synovus Mobile Banking app and log in using your account information to access your account and manage your finances on the go.
Note: The application process and required documentation may vary depending on the type of account you are opening and your location. Be sure to review the application requirements and contact customer service if you have any questions or need assistance with the process.
How to Make Payments Through the App?
You can make payments through the Synovus Mobile Banking app by following these steps:
Log in to your Synovus Mobile Banking app using your username and password or biometric authentication.
From the main menu, select the "Payments" option.
Choose the type of payment you want to make. You can make payments to existing payees, add a new payee, or use Popmoney® to send money to friends or family.
If you are making a payment to an existing payee, select the payee and enter the payment amount and date. You can also add a memo or note to the payment.
If you are adding a new payee, enter their information, including their name, address, and account information. You may need to verify the payee's information before submitting the payment.
If you are using Popmoney®, select the recipient and enter the payment amount and date. You can also add a memo or note to the payment.
Review the payment information and click "Submit" to complete the payment.
You can track the status of your payments within the Synovus Mobile Banking app and receive confirmation once the payment is processed.
Note: To make payments through the Synovus Mobile Banking app, you will need to have an active Synovus account and be enrolled in Synovus Online Banking. Additionally, some payment types may have limits or fees associated with them, so be sure to review the terms and conditions before making a payment.
How to Delete an App?
To delete the Synovus Mobile Banking app from your device, follow these steps:
Locate the Synovus Mobile Banking app on your device's home screen or app drawer.
Press and hold the app icon until a menu appears.
Depending on your device, you may see an option to "Uninstall" or "Delete" the app. Select this option.
If prompted, confirm that you want to uninstall the app.
The app will be removed from your device, and you will no longer be able to access it.
Note: Deleting the Synovus Mobile Banking app from your device will not close your Synovus account. You can still access your account through other methods, such as Synovus Online Banking or by visiting a branch. If you want to close your account, you will need to contact customer service or visit a branch to complete the process.
FAQ
Why can't I access my Synovus Mobile Banking app
There are several reasons why you may not be able to access your Synovus Mobile Banking app. Here are a few possible explanations:
Incorrect login credentials. Double-check that you are entering your username and password correctly. If you have forgotten your login information, you can reset your password using the "Forgot Password" link on the login page.
Technical issues. The app may be experiencing technical issues or undergoing maintenance. Try closing the app and reopening it, or wait a few minutes and try again later.
Outdated app. Ensure that you have the latest version of the Synovus Mobile Banking app installed on your device. If you are running an outdated version, you may not be able to access certain features or use the app at all.
Account issue. If there is an issue with your account, such as a hold or a freeze, you may not be able to access the app until the issue is resolved. Contact customer service to check on the status of your account.
Device compatibility. The Synovus Mobile Banking app may not be compatible with your device's operating system or hardware. Check the system requirements for the app and ensure that your device meets the minimum specifications.
If none of these solutions work, contact Synovus customer service for assistance. They can help diagnose the issue and provide support to get you back into your account.
