Stockton Mortgage offers a variety of loan products, including conventional loans, FHA loans, VA loans, USDA loans, jumbo loans, and renovation loans. The company also provides refinancing options for existing mortgages. The company is committed to providing exceptional customer service and personalized solutions to meet the unique needs of each customer.
The Stockton Mortgage Servicing app is a mobile application that allows customers to manage their mortgage loan accounts conveniently from their mobile devices. The app provides several features and options, such as making payments, accessing billing statements, setting up alerts, and reviewing loan activity.
Stockton Mortgage Servicing Mobile app also includes a Save and Invest feature that allows customers to view their loan payoff amounts, estimate savings on early payments, and simulate scenarios to compare different payment options.
Mobile App Features
The Stockton Mortgage Servicing Mobile app is designed to offer a range of features and tools to help manage your mortgage loan conveniently. Here are some of the key features of the app:
Payment Management. Users can schedule recurring or one-time automated payment drafts, view payment history, and make payments using the app.
Loan Information. Customers can view the current status of their loan, check their balance, and monitor recent loan activity.
Billing Statements. The app allows users to access their monthly billing statements and payment history.
FAQs. Customers can browse the app's Frequently Asked Questions section to get quick answers to common questions.
eStatements. Users can opt to receive electronic statements, which can help save paper and reduce clutter.
Alerts. The app allows users to set up alerts for important events such as payment received, escrow disbursement, and eStatement availability.
Contact Information. Customers can access important contact information for Stockton Mortgage's customer service team and their loan officer.
Overall, the Stockton Mortgage Servicing Mobile app is a powerful tool for managing customer's mortgage loan, providing them with easy access to important information and features.
How to Download
To download the Stockton Mortgage Servicing Mobile app, follow these steps:
Go to the App Store (for iPhone users) or Google Play Store (for Android users) on your mobile device.
Search for "Stockton Mortgage" in the app store search bar.
Find the app in the search results and click on it.
Click the "Download" or "Install" button to download and install the app.
Once the app is downloaded and installed, open it and follow the on-screen prompts to log in or create an account if you are a first-time user.
Note that you must have an active mortgage loan serviced by Stockton Mortgage in order to use the Stockton Mortgage Servicing Mobile app. If you do not have a mortgage loan with Stockton Mortgage, you will not be able to use the app.
How to Apply in the App
The Stockton Mortgage Servicing Mobile app is primarily designed for managing existing mortgage loans rather than applying for new loans. If you are interested in applying for a mortgage loan with Stockton Mortgage, you will need to visit their website or contact their loan officers directly.
To apply for a mortgage loan with Stockton Mortgage, follow these steps:
Visit the Stockton Mortgage website at www.stockton.com.
Click on the "Apply Now" button on the homepage or go to the "Mortgage Loans" section and select the type of loan you are interested in.
Fill out the online application form with your personal and financial information, employment history, and other relevant details.
Submit the application form and wait for a Stockton Mortgage loan officer to review your application and contact you regarding next steps.
Alternatively, you can contact a Stockton Mortgage loan officer directly by phone or email to discuss your options and begin the application process.
How to Make Payments Through the App?
Making a payment through the Stockton Mortgage Servicing Mobile app is a simple process. Here's how to do it:
Log in to the Stockton Mortgage Servicing Mobile app using your account information.
Once you're logged in, navigate to the "Payments" section of the app.
Select the "Make a Payment" option.
Choose the payment amount and payment date for the payment you wish to make.
Select the payment method you wish to use (e.g., bank account, debit card, or credit card).
Enter your payment information, such as your bank account or credit card details.
Review your payment information to ensure everything is correct.
Submit your payment.
Once your payment is submitted, you should receive a confirmation that the payment was successful.
Note that it may take a few business days for your payment to be processed and reflected in your account balance. Also, make sure to make payments before the due date to avoid late fees or penalties. If you have any questions or issues with making payments through the Stockton Mortgage Servicing Mobile app, you can contact their customer service team for assistance.
How to Delete an App?
If you want to delete the Stockton Mortgage Servicing Mobile app from your mobile device, you can follow these steps:
Find the app icon on your home screen or app drawer.
Press and hold the app icon until a menu appears.
Tap on the "Uninstall" or "Delete" option.
Confirm that you want to delete the app by tapping "OK" or "Delete".
Wait for the app to be uninstalled from your device.
Note that the steps to delete an app may vary slightly depending on your device and operating system. Also, please be aware that deleting the Stockton Mortgage Servicing Mobile app will remove all of your account information and payment history from the app. If you have any concerns about deleting the app or any questions about managing your mortgage loan with Stockton Mortgage, you can contact their customer service team for assistance.
FAQ
Why can't I access my Stockton Mortgage Servicing Mobile app?
There could be several reasons why you are unable to access your Stockton Mortgage Servicing Mobile app. Here are a few possible solutions:
Check your internet connection. Make sure that you have a strong and stable internet connection. If you're using cellular data, check that your data plan is active and has enough data to use the app.
Verify your login credentials. Ensure that you are using the correct username and password to log in. If you've forgotten your login credentials, use the "Forgot Password" feature to reset your password.
Check for app updates. Ensure that you have the latest version of the app installed on your device. If there is an available update, install it to ensure that you have access to the latest features and bug fixes.
Clear cache and data. Sometimes, clearing the app's cache and data can help resolve login issues. To do this, go to your device's settings, then "Apps & notifications," find the Stockton Mortgage Servicing Mobile app, and select "Storage & cache." Then, tap "Clear cache" and "Clear data."
Contact customer support. If none of these solutions work, contact Stockton Mortgage customer support for further assistance. They may be able to help you troubleshoot the issue or provide more information about any technical problems with the app.
