Lender
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

3.4
(20 Ratings)

SoFi Account Review

Advertiser Disclosure

SoFi online accounts offer a robust suite of financial services, including personal loans, investment options, and savings accounts, all accessible through a user-friendly platform. With no fees and competitive interest rates, SoFi aims to provide a cost-effective solution for managing personal finances. Additionally, users benefit from access to financial planning and advice, making it easier to achieve financial goals. This comprehensive approach makes SoFi an appealing choice for those seeking to streamline their financial management.

sofi account

Key Features

  1. Comprehensive Financial Services. SoFi offers a wide range of financial products, including personal loans, student loan refinancing, home loans, investment options, and insurance products, allowing users to manage multiple aspects of their financial life in one place.
  2. User-Friendly Interface. The SoFi online platform is designed with an intuitive, easy-to-navigate interface that simplifies the process of managing accounts, making transactions, and accessing financial tools and resources.

  3. No Fees. SoFi prides itself on having no account fees, for opening accounts, making it a cost-effective choice for many users.

  4. Financial Planning and Advice. SoFi provides access to financial planning and advice from certified financial planners. Users can receive personalized guidance to help them achieve their financial goals, whether it’s planning for managing debt and loans.

How to Create a SoFi Account?

Online

  1. Click on the "Log In" Button. In the top right-hand corner of the homepage, you will see the "Log In" button. Click on it to proceed to the login page.

  2. Sign Up for a New Account. On the login page, locate the "New to SoFi? Sign up" link just below the login fields. Click on this link to start the account creation process.

  3. Enter Your Personal Information. You will be prompted to enter your full name, state, email address, and create a strong password. Make sure your password is secure and unique to protect your account.

  4. Complete the Registration Process. Follow the on-screen prompts to complete the registration process. This may include verifying your identity and providing additional information about yourself and your financial situation. SoFi may ask for details such as your Social Security number, employment information, and financial goals.

  5. Log In to Your SoFi Account. Once you receive approval, you can log in to your SoFi account using the email address and password you provided during registration. You will then have access to the features and benefits of the SoFi products or services you applied for.

Offline

  1. Locate a SoFi Branch. Use the SoFi website or mobile app to find the nearest branch location to you.

  2. Gather Required Documents. Before visiting the branch, make sure you have the necessary identification and financial documents with you, such as a driver's license, passport, Social Security card, and proof of address.

  3. Visit the Branch. Go to the SoFi branch during business hours. You may want to call ahead to schedule an appointment if you prefer.

  4. Speak with a Representative. Once at the branch, let a representative know that you'd like to open a new account. They will guide you through the process and help you choose the right account type for your needs.

Step-by-step Registration

  1. Go to the SoFi Website. Open your web browser and navigate to the official SoFi website.

  2. Click on the "Log In" Button. In the top right-hand corner of the homepage, you will see the "Log In" button. Click on it to proceed to the login page.

  3. Sign Up for a New Account. On the login page, locate the "New to SoFi? Sign up" link just below the login fields. Click on this link to start the account creation process.

  4. Enter Your Personal Information. You will be prompted to enter your full name, state, email address, and create a strong password. Make sure your password is secure and unique to protect your account.

  5. Read and Accept the Terms. Carefully read the terms and conditions provided by SoFi. Once you have read the documents, put a tick in the checkbox to indicate your acceptance. Then, click on the "Next" button to proceed.

  6. Complete the Registration Process. Follow the on-screen prompts to complete the registration process. This may include verifying your identity and providing additional information about yourself and your financial situation. SoFi may ask for details such as your Social Security number, employment information, and financial goals.

  7. Account Approval. After submitting your information, SoFi will review your application. This process may take some time as they verify your identity and details. Once your account is approved, you will receive a confirmation email.

  8. Log In to Your SoFi Account. Once you receive approval, you can log in to your SoFi account using the email address and password you provided during registration. You will then have access to the features and benefits of the SoFi products or services you applied for.

How to Log In?

  1. Go to the SoFi Website. Open your web browser and navigate to the official SoFi website.

  2. Click on the "Log In" Button. In the top right-hand corner of the homepage, you will see the "Log In" button. Click on it to proceed to the login page.

  3. Enter Your Email Address and Password. On the login page, enter your email address and the password you created during the registration process in the fields provided.

  4. Click on the "Log In" Button. After entering your login credentials, click on the "Log In" button to access your SoFi account.

How to Activate My Account?

  1. Check Your Email. Look for an email from SoFi in the inbox of the email address you used to sign up. This email will contain the necessary instructions and a link to activate your account.

  2. Click on the Activation Link. In the email, find the activation link or button and click on it. This will redirect you to the SoFi website.

  3. Create a New Password. You will be taken to a page where you can create a new password for your account. Make sure to choose a strong, secure password.

  4. Follow On-Screen Instructions. After setting your new password, follow the on-screen instructions to complete the activation process. This may include verifying additional information to ensure the security of your account.

  5. Receive Confirmation. Once you have completed the steps, you will receive a confirmation message indicating that your account has been successfully activated.

How to Delete My Account?

  1. Contact Customer Support. You need to reach out to SoFi's customer support directly. This can be done through the chat feature available after logging into your account or by calling their customer support number at 1-855-456-7634.

  2. Initiate the Account Deactivation Process. Once you get in touch with customer support, inform them that you want to delete your account. You will need to provide a reason for deactivating your account.

  3. Follow Guidance from Customer Support. SoFi customer support will guide you through the necessary steps to complete the account deletion process. Make sure to follow their instructions carefully.

  4. Confirmation of Account Deactivation. After completing the process, your login and password will be removed from the system. You will receive confirmation that your account has been deactivated.

  5. Loss of Access. Please note that once your account is deactivated, you will no longer be able to access your account or any of the features or benefits of SoFi.

How to Reset My Password?

  1. Go to the SoFi Website. Open your web browser and navigate to the official SoFi website.

  2. Click on "Log In". In the top right corner of the screen, click on the "Log In" button.

  3. Click on "Forgot password?". Below the login fields, click on the "Forgot password?" link.

  4. Enter Your Email Address. Enter the email address associated with your SoFi account and click “Continue”.

  5. Check Your Email. You will receive an email from SoFi with a link to reset your password. Open the email and click on the provided link.

  6. Create a New Password. Follow the instructions on the page to create a new password. Make sure to choose a strong, secure password.

  7. Log In with Your New Password. Once you have created a new password, you can log in to your SoFi account using your new credentials.

Editorial opinion

SoFi online accounts offer a range of financial services that cater to modern consumers looking for convenience and comprehensive financial management in one place. The platform's user-friendly interface, combined with its diverse offerings such as loans, investments, and personal finance tools, makes it an attractive option for individuals seeking to streamline their financial activities. However, like any financial service, it comes with its own set of challenges, including potential issues with customer service and the need for robust security measures to protect user data. Overall, SoFi provides a solid, innovative approach to personal finance, but users should remain vigilant and informed to fully benefit from its features.

Important

Keeping your Debt-to-Income (DTI) ratio below 30-40% of your monthly income is crucial. This will help you avoid potential financial problems in the future. Additionally, always assess the necessity and feasibility of taking a loan, ensuring you can comfortably manage its repayment.

How to Choose a Lender

  1. Make sure to confirm whether the lender is licensed to operate in your state. You can verify this information with your state regulator or attorney general.

  2. Check if the lender is a member of a reputable association, such as the Community Financial Services Association of America. Membership in such organizations may provide an extra level of reliability.

  3. Carefully review all the terms and conditions of your payday loan contract.

  4. Thoroughly examine the interest rates on payday loans and ensure that your contract includes a detailed breakdown of the total cost of the loan.

  5. Take advantage of your right of rescission. Usually, you can rescind the loan within three days after signing the agreement. Alternatively, there is typically a "cooling-off" period, which allows you several days to thoroughly review the contract before making an informed decision to enter into a consumer loan agreement based on the terms specified by the lender.

  6. Choosing a payday lender is a significant decision that demands careful consideration and a good understanding of how such organizations operate.

Additional Resources

FAQ

How do I contact SoFi?

You can contact SoFi in several ways:

  1. Phone. You can call SoFi customer service at 1-855-456-7634 (Monday to Thursday from 4 am to 7 pm PT, Friday to Sunday from 5 am to 5 pm PT).
  2. Email. You can send an email to SoFi customer service at [email protected].
  3. Chat. You can initiate a chat with a SoFi representative by logging into your account and clicking on the chat icon.
  4. Twitter. You can tweet to SoFi at their official Twitter handle @SoFiSupport.

Can I access SoFi services on my mobile device?

Yes, SoFi provides a mobile app available for both iOS and Android devices, allowing you to manage your accounts, make transactions, and access financial tools on the go.

Why can't I access my SoFi account online?

There could be several reasons you can't access your SoFi account online. Here are some possible explanations:

  1. Incorrect login credentials. Double-check that you're entering the correct email address and password associated with your SoFi account. Make sure that you don't have any typos or extra spaces in your login credentials.
  2. Technical issues. Sometimes, online services experience technical issues that can affect access to your account. Try clearing your browser cache and cookies, or try accessing your account from a different device or web browser.
  3. Account suspension or closure. SoFi may suspend or close your account if there are issues with your account activity or if you violate the terms of service. If you believe that your account has been suspended or closed in error, contact their customer service for assistance.
  4. Verification required. SoFi may require additional verification steps to confirm your identity or account information. Check your email or account dashboard for any messages or notifications from SoFi requesting additional information.
Offers
SoFi
SoFi Invest®
Rating by Finanso®
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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
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300
650
1000
Rate
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Interest rate

20.24 – 29.99 %
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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

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Rating by Finanso®
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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

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Rating by Finanso®
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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
0
300
650
1000
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Interest rate

21.49 – 28.49 %
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
0
300
650
1000
Rate
i

Interest rate

21.49 – 28.49 %
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Rating by Finanso®
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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
0
300
650
1000
Rate
i

Interest rate

20.49 – 29.24 %
Calculate loan payments in SoFi

SoFi calculator will allow you to calculate an approximate payment schedule for the loan

SoFi calculator
Interest rates are given in accordance with the rates of the SoFi of 09.02.2025
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SoFi reviews 2025
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1.4
Cons
I found it highly concerning that this company requested all of my personal banking information, including login details, before even considering my loan application. It raises serious doubts about their legitimacy, as a reputable company typically provides loan terms for review and approval before requesting such sensitive information. This approach appears suspicious and potentially designed to obtain your banking details under false pretenses.
Complain
4.8
Pros
When I made the decision to pursue a debt consolidation loan, I reached out to multiple companies to gauge their approach to customer communication. Surprisingly, Sofi was the only company that didn't inundate me with phone calls after our initial conversation. Every time I called, their staff was consistently courteous and professional, without any undue pressure – they simply addressed my inquiries. The entire application process is conducted online, and I encountered a couple of questions while filling it out. Yet, I experienced no delays and received helpful assistance promptly. I'm grateful for the swift and straightforward process.
Complain
2.2
Cons
I contacted them because they had frozen my accounts, but they refused to provide any explanation for it. They directed me to the IRS, who couldn't offer any insights either. This was, by far, the worst customer service experience I've ever had.
Complain
4.6
Pros
From the initial step to the final stages, our loan booking experience with SoFi was exceptionally straightforward, accurate, and efficient. When we reached out to SoFi and spoke with one of their representatives, they displayed a high level of professionalism and provided us with valuable assistance over the phone. In contrast to previous lenders, we were pleasantly surprised by the prompt funding response from SoFi. We wholeheartedly recommend this lender to others, as our experience with them was entirely positive and reassuring.
Complain
4.4
Pros
So far, my experience with Sofi has been excellent. The loan application process was straightforward, with clear instructions, and it only took about 20 minutes to complete. The app is user-friendly, and I discovered many useful features that I wasn't even aware of.
Complain
4.2
Pros
I have to say that this loan transaction with SoFi has been incredibly smooth and hassle-free. After comparing rates from different lenders, I chose SoFi for several compelling reasons. The application process was straightforward, and to my surprise, I received the funds the very next day. Not to mention, their terms were more favorable than any other option I explored. I'm so satisfied with this experience that I won't even consider looking elsewhere the next time I require a loan. SoFi has definitely won my trust.
Complain
2
Cons
They don't offer pre-approval, and your credit limit remains unknown until after approval. It's not worth taking the risk with your credit, as their credit limits are disappointingly low, and the potential benefits of a low-limit card don't outweigh the drawbacks of a hard credit inquiry.
Complain
1.4
Cons
I was previously approved for a SoFi loan with a maximum limit of $7,000. However, when I requested a loan of $5,000, they conducted a hard credit check and subsequently denied my application based on my income from the previous year. I was left feeling frustrated and disappointed with this outcome. I would caution others to steer clear of this company as there are definitely more accommodating lenders out there. It's wise to keep exploring your options, as my experience with SoFi left me dissatisfied and concerned about the negative impact on my credit score, ultimately leaving me frustrated by the end of the process.
Complain
2.4
Cons
I want to start by mentioning that I've had no issues with SoFi until they unexpectedly froze my account. It has now been frozen for several days, and I have yet to receive any explanation for this action. Despite making multiple calls, I've received the same unhelpful response each time. I'm concerned about becoming one of those individuals who goes months without a resolution or response.
Complain
5
Pros
SoFi provided us with a fast and hassle-free experience! My husband and I applied for a personal loan on a Sunday evening, received approval by Tuesday, and found the funds in our checking account on Thursday morning. The interest rates appeared reasonable, and we were pleased with the variety of payment options available. We wholeheartedly recommend them.
Complain
Company rating
3.4
/ 5
20 reviews
Application
3.6
Support service
3.3
Mobile App
3.4
Service quality
3.2
Your satisfaction level
3.4
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