Bank
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SmartBank

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About

SmartBank is a regional bank based in the southeastern United States that provides a range of financial services to individuals and businesses. The bank offers checking and savings accounts, loans, mortgages, credit cards, and investment services. SmartBank has a strong focus on technology and offers mobile and online banking options for customers, as well as access to a network of ATMs.

The bank has a commitment to community involvement and supports local organizations and events through its SmartCares program.

As of 2021, SmartBank had over $10 billion in assets and operates more than 80 branches across Tennessee, Alabama, Florida, Georgia, and the Carolinas.

Key Features

Here are some key features of SmartBank:

  1. Comprehensive Financial Services. Customers are offered a range of financial services, including checking and savings accounts, loans, mortgages, credit cards, and investment services.
  2. Regional Presence. While SmartBank is based in the southeastern United States, it has a significant regional presence with over 80 branches across Tennessee, Alabama, Florida, Georgia, and the Carolinas.

  3. Community Involvement. The financial institution is committed to community involvement and supports local organizations and events through its SmartCares program.

  4. Strong Financials. As of 2021, SmartBank had over $10 billion in assets, making it one of the largest regional banks in the southeastern United States.

Requirements

To open an account with SmartBank, you will typically need to provide the following information and documentation:

  1. Personal Identification. You need to provide a valid government-issued ID, such as a driver's license or passport, to verify your identity.
  2. Social Security Number. It is necessary to provide your Social Security number or taxpayer identification number for tax purposes.
  3. Contact Information. It includes your phone number, email address, and physical address.
  4. Employment and Income Information. You may be required to provide information about your employment, including your employer's name and contact information, as well as your income and sources of income.
  5. Initial Deposit. You need to make an initial deposit to fund your account, which can vary depending on the type of account you are opening.

It's always a good idea to contact the bank directly or check their website to confirm the specific requirements for opening an account as they may vary based on the type of account and other factors.

Access on the Go

SmartBank provides various options for customers to access their accounts on the go, including:

  1. Mobile Banking App. The bank has a mobile banking app for both Android and iOS devices that allows customers to check their account balances, view transactions, pay bills, transfer funds, deposit checks, and more.
  2. Online Banking. Customers can access their accounts through SmartBank's online banking platform, which provides many of the same features as the mobile app.
  3. Text Banking. Customers can sign up for text banking to receive account alerts and check their account balances via text message.
  4. ATM Network. SmartBank has a network of ATMs that customers can use to withdraw cash, check their account balances, and perform other basic transactions.
  5. Customer Service. The bank’s customer service team is available by phone during business hours to assist with account-related questions and issues.

Overall, SmartBank has made it a priority to provide multiple options for customers to access their accounts and manage their finances on the go.

Products and Services

SmartBank offers a range of financial products and services for both individuals and businesses. Here are some of the key offerings:

  1. Checking Accounts. Customers are offered a variety of checking accounts, including basic checking, interest-bearing checking, and business checking.
  2. Savings Accounts. The bank provides several savings account options, including personal savings accounts, money market accounts, and business savings accounts.
  3. Loans. They include personal loans, auto loans, home equity loans, and business loans.
  4. Mortgages. SmartBank provides various mortgage options, including fixed-rate mortgages, adjustable-rate mortgages, jumbo mortgages, and government-backed mortgages.
  5. Credit Cards. The financial institution offers both personal and business credit cards with competitive rates and rewards programs.
  6. Investments. SmartBank provides investment services, including retirement planning, wealth management, and financial planning.
  7. Online and Mobile Banking. It allows customers to manage their accounts, pay bills, transfer funds, deposit checks, and more.

Overall, SmartBank provides a comprehensive range of financial products and services to meet the needs of both individuals and businesses.

Which associations does SmartBank belong to?

SmartBank is a member of several industry associations, including:

Being a member of these associations allows SmartBank to stay informed about industry developments, best practices, and regulatory changes, as well as to participate in industry events and initiatives.

SmartBank

FAQ

Who owns SmartBank?

SmartBank is a publicly-traded company that is owned by its shareholders. The company's stock is listed on the NASDAQ stock exchange under the ticker symbol SMBK.

SmartBank was founded in 2007 by a group of local investors in eastern Tennessee, and it has since grown to become one of the largest regional banks in the southeastern United States, with over $10 billion in assets as of 2021. The company has expanded through a combination of organic growth and strategic acquisitions, and it has a strong presence in Tennessee, Alabama, Florida, Georgia, and the Carolinas.

While SmartBank is publicly traded and owned by its shareholders, the company has maintained its focus on community banking and local involvement, and it is committed to supporting the communities it serves through its SmartCares program and other initiatives.

Is SmartBank a good bank?

SmartBank has received positive ratings and reviews from independent rating agencies, including BauerFinancial and S&P Global Ratings. These agencies evaluate banks based on factors such as financial strength, stability, and performance. As of September 2021, SmartBank had a 4-star rating from BauerFinancial and an A- rating from S&P Global Ratings.

SmartBank has also been recognized for its community involvement and philanthropic efforts. The bank's SmartCares program supports local nonprofits and community organizations through grants, volunteerism, and other initiatives. In 2020, SmartBank was named one of the Best Banks to Work For by American Banker magazine.

However, like any financial institution, SmartBank may have its own strengths and weaknesses, and it's important to consider your own personal financial needs and preferences when evaluating whether it is a good bank for you. You may want to research the bank's fees, account options, and customer service, and compare them to other banks in your area to determine whether SmartBank is the right fit for you.

Is SmartBank hard to get approved for?

The ease of getting approved for a SmartBank account or service will depend on a variety of factors, including the type of account or service you are applying for, your creditworthiness, and your financial history.

For example, if you are applying for a basic checking account with no minimum balance requirement, it may be relatively easy to get approved, especially if you have a good banking history and no negative marks on your credit report.

On the other hand, if you are applying for a loan or credit card, SmartBank will likely review your credit score and other financial information to determine whether you meet their lending criteria. In general, banks are more likely to approve applicants with good credit scores and strong financial histories, as they are seen as lower-risk borrowers.

Ultimately, whether you are approved for a SmartBank account or service will depend on a variety of factors, and it is impossible to say for certain whether it will be easy or difficult to get approved without knowing more about your specific situation. If you have questions about SmartBank's account or service requirements or the application process, it may be helpful to contact the bank directly to speak with a representative who can provide more information.

SmartBank disputes number

If you need to dispute a transaction or report fraudulent activity on your SmartBank account, you can contact the bank's customer service team at 1-866-290-2554. This phone number is available 24/7 and you can speak with a representative who can assist you with your dispute or report.

It's important to report any unauthorized or fraudulent activity on your account as soon as possible to minimize any potential damage and to help ensure that the bank can take appropriate action to protect your account. When you speak with the SmartBank representative, be prepared to provide details about the transaction(s) in question and any other relevant information that can help the bank investigate the matter.

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At SmartBank, we are committed to creating a better bank, and we will continue to work hard and capitalize on opportunities that build value for our shareholders, clients and associates.

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