Lender
Rating by Finanso®
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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

3.3
(20 Ratings)

Prosper Reviews

Advertiser Disclosure

All Prosper’s reviews by may 2024

2.2
Disadvantages
This is the worst credit card I've ever had. I had a pending charge lingering on my account for over a month, and despite sending them a screenshot of my online bill as proof, they claimed they couldn't see it. I called numerous times, and each time, they denied any knowledge of pending charges. Upon checking my account recently, there is no trace of the pending charge, only a balance due for the same amount, along with an added finance charge. I'm considering paying it off and closing the account. I plan to research further to identify the parent bank and file a complaint with the Better Business Bureau. Their service is so poor that I believe they deserve a rating lower than one star, or perhaps the option to leave no rating at all.
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1.4
Disadvantages
This company has been a terrible experience. They initially approved my loan and then abruptly canceled it, citing a fraud alert placed on my credit bureau. It's essential to clarify that this wasn't a credit freeze; it was merely an extended alert with my phone number for verification before extending credit.
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4.6
Advantages
The online application process was incredibly straightforward and uncomplicated. I believe that my prior history as a loyal customer, with a consistent record of on-time payments through direct debit, might have played a role in the ease of the process.
Complain
1.4
Disadvantages
My transactions are repeatedly being declined without a clear explanation. They attribute it to fraud on my card, which is not accurate. This has occurred multiple times, including a two-hour shopping trip at Walmart that ended with an embarrassing rejection at the checkout.
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4.8
Advantages
The customer service at this place is outstanding. The staff is not only friendly but also highly professional throughout the entire process. They treat you with the utmost respect, making you feel like a part of their family. I wholeheartedly recommend this to anyone else.
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4.6
Advantages
The process was remarkably swift, uncomplicated, and dependable. Communication was outstanding, and I'm delighted that I chose to return as a customer.
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1.8
Disadvantages
My credit card balance is actually $541.00, not $1388.00, and I'm frustrated that they haven't updated it for the past five months. This ongoing issue is becoming increasingly tiresome.
Complain
4.6
Advantages
I've applied for my third loan with Prosper, and I continue to be impressed with their smooth and speedy process. They required minimal documentation, and everything was completed in a matter of minutes. In my opinion, Prosper is the best!
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4.6
Advantages
The application process was straightforward. I utilized this service for my son's student loan, and we haven't encountered any issues throughout the entire duration of the loan.
Complain
5
Advantages
The process turned out to be surprisingly easy and faster than anticipated. Being an existing customer, I found the entire experience to be exceptionally smooth and efficient.
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Welcome to the review page of Prosper!

Here, you will find client reviews about their experience with Prosper. We understand that deciding on a lending company can be a challenging and crucial step. That's why we have gathered opinions from those who've already made that choice.

You can learn about the benefits and potential challenges that may arise when applying for a loan with Prosper. Additionally, these reviews will help you evaluate the favorable terms and offers the company can provide for you.

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