Lender
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

3.9
(20 Ratings)

Oportun Account Review

Advertiser Disclosure

Oportun provides an accessible financial platform for individuals with no credit or poor credit histories, offering personal loans, auto loans, and credit cards. Through an Oportun account, users can manage their loans, make payments, and track their credit-building progress. While the user-friendly interface and credit-building features are praiseworthy, the relatively high APRs could be a downside. Nonetheless, Oportun's mission to serve underserved communities makes it a noteworthy option for those looking to establish or improve their credit.

oportun account

Key Features

    1. Accessibility. Oportun online accounts are accessible 24/7 from any internet-enabled device, allowing users to manage their finances on the go.

    2. User-Friendly Interface. The platform offers a straightforward and easy-to-navigate interface, making it simple for users to perform various banking tasks.

    3. Account Management. Users can view their account balances, transaction history, and statements conveniently online.

    4. Bill Payments. The online account allows for seamless bill payments, enabling users to schedule and manage payments effortlessly.

How to Create an Oportun Account?

Online

  1. Go to the Website. Visit the official Oportun website.

  2. Click Log In. On the homepage, click the "Log In" button.

  3. Click Create an Online Account. Select the option to create a new online account.

  4. Enter Your Details. Provide your name, date of birth, phone number, and zip code.

  5. Follow Instructions. Complete the account creation process by following the on-screen instructions.

Offline

  1. Find a Location. Locate the nearest Oportun office or store using their website or customer service hotline.

  2. Visit the Location. Go to the chosen Oportun office during business hours.

  3. Speak with a Representative. Inform the Oportun representative that you wish to create an account.

  4. Choose Account Type. Decide whether you want to open a personal loan or credit card account.

  5. Provide Required Information. You will need to provide personal information such as your name, date of birth, phone number, and zip code. Be sure to bring a valid ID and any other required documentation.

  6. Complete the Application. Fill out the necessary forms provided by the representative.

Step-by-step Registration

  1. Go to the Website. Visit the official Oportun website.

  2. Click Log In. On the homepage, click the "Log In" button.

  3. Click Create an Online Account. Select the option to create a new online account.

  4. Choose Personal Loan or Credit Card. Decide whether you want to create an account for a personal loan or a credit card.

  5. Enter Your Details. Provide your name, date of birth, phone number, and zip code.

  6. Click Find My Account. This will help Oportun locate your account details.

  7. Follow Instructions. Complete the account creation process by following the on-screen instructions.

How to Log In?

  1. Visit the Website. Go to the Oportun website.

  2. Log In. Click on the "Log in" button in the top right corner of the page.

  3. Enter Credentials. Enter your registered email address and password in the fields provided.

  4. Click Log In. Click on the "Log in" button.

How to Activate My Account?

  1. Check Your Email Inbox. Look for an email from Oportun with the subject line "Welcome to Oportun!" If you don't see the email in your inbox, check your spam or junk mail folder.

  2. Open the Email. Click on the link provided in the email to activate your account. This link will take you to the Oportun website.

  3. Enter Your Email and Password. Input the email address you used to create your account and the password you set up during the account creation process.

  4. Click on "Activate Account". Select the "Activate Account" button to proceed.

  5. Access Your Account Dashboard. You will be taken to your Oportun account dashboard, where you can view your loan details and manage your account.

How to Delete My Account?

  1. Phone. Dial the toll-free number 1-866-488-6090 to speak with a customer service representative. Explain that you would like to delete your account and ask for assistance with the process.

  2. Email. Send an email to [email protected]. In the email, explain that you would like to delete your account and ask for assistance with the process.

  3. Verify your identity. A customer service representative may ask you to verify your identity by providing personal information, such as your name, address, and date of birth, or by answering security questions.

  4. Follow instructions. A customer service representative will provide you with instructions on how to delete your account or may assist you in deleting the account over the phone or via email.

  5. Confirm account deletion. Once the account is deleted, you will receive a confirmation from Oportun that your account has been deleted.

How to Reset My Password?

  1. Go to the Oportun Website. Open your web browser and navigate to the official Oportun website.

  2. Click on "Log in". In the top right corner of the page, click on the "Log in" button.

  3. Click on "Forgot password". On the log-in page, select the "Forgot password" link.

  4. Enter Your Details. Provide the email address associated with your Oportun account and your last name. Then, press the “Reset password” button.

  5. Verify Your Identity. Follow the prompts to verify your identity. This may include answering security questions or entering a verification code sent to your email address.

  6. Create a New Password. Once your identity is verified, you will be prompted to create a new password for your account.

  7. Enter and Confirm Your New Password. Type in your new password and confirm it.

  8. Click on "Reset Password". Select the "Reset Password" button to complete the process.

Editorial Opinion

Oportun's account offers a gateway for financially underserved individuals to access credit and work on credit-building. However, the high APRs might deter some potential borrowers. Its user-friendly platform and range of financial products tailored for those with limited credit history show a commendable effort to fill a significant gap in the financial market. Yet, a thorough review of the terms and the cost associated with Oportun's products is advisable to ensure it aligns with one's financial circumstances.

Important

Keeping your Debt-to-Income (DTI) ratio below 30-40% of your monthly income is crucial. This will help you avoid potential financial problems in the future. Additionally, always assess the necessity and feasibility of taking a loan, ensuring you can comfortably manage its repayment.

How to Choose a Lender

  1. Make sure to confirm whether the lender is licensed to operate in your state. You can verify this information with your state regulator or attorney general.

  2. Check if the lender is a member of a reputable association, such as the Community Financial Services Association of America. Membership in such organizations may provide an extra level of reliability.

  3. Carefully review all the terms and conditions of your payday loan contract.

  4. Thoroughly examine the interest rates on payday loans and ensure that your contract includes a detailed breakdown of the total cost of the loan.

  5. Take advantage of your right of rescission. Usually, you can rescind the loan within three days after signing the agreement. Alternatively, there is typically a "cooling-off" period, which allows you several days to thoroughly review the contract before making an informed decision to enter into a consumer loan agreement based on the terms specified by the lender.

  6. Choosing a payday lender is a significant decision that demands careful consideration and a good understanding of how such organizations operate.

Additional Resources

FAQ

How do I contact Oportun?

To contact Oportun, you have several options:

  1. Phone. You can call Oportun customer service at the following numbers:

    • Personal Loan: 1-866-488-6090;
    • Credit Card: 1-855-613-0070;
    • Credit Account: 1-888-886-1715.
  2. Message. You can send a message to Oportun customer service using one of the following methods:

  3. Mail. You can send mail to Oportun at the following addresses:

    • Personal loans: PO Box 4085, Menlo Park, CA 94026;
    • Credit cards payments: PO Box 561240, The Colony, TX 75056;
    • Credit cards inquiries: PO Box 560698, The Colony, TX 75056.

            Choose the contact method that best fits your needs, and a customer service representative will be happy to assist you with your inquiry.

            How long does it take to complete the loan application process?

            The application process is designed to be completed in just a few minutes online.

            Why can't I access my Oportun account online?

            If you're having trouble accessing your Oportun account online, there could be several reasons why. Here are some common issues and troubleshooting steps you can take:

            1. Forgot password. If you can't access your account because you forgot your password, you can reset it by clicking the "Forgot Password" link on the login page and following the prompts.
            2. Incorrect email or password. Make sure you are entering the correct email address and password associated with your Oportun account. Double-check for typos, and ensure that you're using the correct uppercase and lowercase letters.
            3. Account activation. If you haven't activated your account yet, check your email inbox for a message from Oportun with instructions on how to activate your account.
            4. Account suspension. If your account has been suspended or closed for any reason, you won't be able to access it online. Contact Oportun's customer service team to find out more about the status of your account.
            5. Technical issues. Occasionally, Oportun's website may experience technical difficulties or outages that prevent you from accessing your account. Try accessing your account at a different time or on a different device to see if the issue persists.

            If none of these steps resolves the issue, contact Oportun's customer service team for additional assistance.

            Offers
            Oportun
            Invest
            Rating by Finanso®
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            The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

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            Rating by Finanso®
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            The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

            Recommended FinScore™
            0
            300
            650
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            2525.00 – 18500.00 $
            Rate
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            Interest rate

            29.00 – 35.95 %
            Term
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            Loan term for the financial product

            to 5 years
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            Rating by Finanso®
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            3.87
            (20 Ratings)
            Recommended FinScore™
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            300
            650
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            300.00 – 10000.00 $
            Rate
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            Interest rate

            29.00 – 35.95 %
            Term
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            Loan term for the financial product

            to 5 years
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            Recommended FinScore™
            0
            300
            650
            1000
            to 1000.00 $
            Rate
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            Interest rate

            24.90 – 29.90 %
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            21.49 – 28.49 %
            Rating by Finanso®
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            Recommended FinScore™
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            21.49 – 28.49 %
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            Calculate loan payments in Oportun

            Oportun calculator will allow you to calculate an approximate payment schedule for the loan

            Oportun calculator
            Interest rates are given in accordance with the rates of the Oportun of 16.09.2024
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            Oportun reviews 2024
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            4.6
            Pros
            Oportun is an exceptionally professional company that treats its customers with respect. Everyone needs a helping hand at some point, and this company collaborates with you, making it a pleasure to do business with them. Such an experience is quite uncommon in today's world.
            Complain
            4.2
            Pros
            The loan process was swift and efficient. I applied on a Saturday, completed the documentation by Sunday, and had the funds in my account by Monday. I appreciated being able to choose a payment amount, date, and terms that suited my budget. I would certainly recommend using this service if necessary.
            Complain
            4.4
            Pros
            The application was straightforward without any complications. The verification was simple, and funds were accessible promptly.
            Complain
            4.4
            Pros
            The team at Oportun really exceeds expectations – they are truly the best! Their rates are fair, and the payments are manageable. I've already recommended Oportun to my friends and family.
            Complain
            1.6
            Cons
            Terrible customer service and inadequate information provided about their loan process! I do not recommend them. They initially tell a convincing story, only to change things unexpectedly later.
            Complain
            4.8
            Pros
            Oportun is the best loan service I've experienced, offering low monthly payments and quick access to funds. I've had no problems with them or the money, and this is my third loan through them. I highly recommend their services.
            Complain
            4.6
            Pros
            I'm pleased that I qualified for a loan. The process overall was quite speedy. I would definitely recommend it. I'm hoping this establishes a lasting relationship with Oportun for future endeavors.
            Complain
            2
            Cons
            I discovered an offer through ck, needing a loan of $5,100 primarily to diversify my credit mix and for some necessary purchases. I completed the entire application process, but frustratingly, they don't disclose the loan amount until after conducting a credit check. They only mention that loan details will be discussed post-approval, indicating you might be approved for more or less than requested. After they checked my credit, they offered just $1,500 without any prior indication of this amount. Despite confirming with them after being asked for additional information, it turned out to be a complete waste of time. I ended up canceling the loan and will have to accept the hit on my credit.
            Complain
            4.4
            Pros
            I received instant approval for my loan. The repayment process was smooth and straightforward. The customer service was exceptional, with the team going above and beyond to assist with any issues. I wholeheartedly recommend Oportun.
            Complain
            4.4
            Pros
            The process was very straightforward, though it's disappointing that it takes a week for the check to clear in my account. I'm waiting to see it clear by Friday. My main need was catching up on utility payments. Nonetheless, I'm thankful for the positive experience I had with the staff.
            Complain
            Company rating
            3.9
            / 5
            20 reviews
            Application
            3.9
            Support service
            3.7
            Mobile App
            4.0
            Service quality
            3.9
            Your satisfaction level
            4.0
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