How to register an account?

To register an account on the Nelnet website, a customer has to click "Register" on the home screen. Then enter the details into the appropriate fields: Social Security number, date of birth, email address, username, and password. After that, a clientele has to create a security question to verify their identity.

Features

Through the account on the loan servicer website, a Nelnet customer can:

• Find out how to make payments and where they are allocated
• Manage an account
• Make payments
• Check repayment plans
• Apply for debt cancellation
• Get to know all student loans or refinance options
• Contact the customer support team.

How to reset a password?

To reset a password on the Nelnet website, a customer will need to validate the identity by providing a Social Security number and birthdate. The company will send a temporary password to the email address used for the clientele's account. After logging in with the provided temporary password, a clientele will need to create a new one. 

How to delete an account?

To delete an account on the Nelnet website, a customer has to reach out directly to Nelnet via Justuse app. Send an email to [email protected] requesting that they delete your account.