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Synchrony Mobile App Review

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Synchrony

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The MySynchrony Mobile app is a mobile application that allows users to manage their Synchrony credit card accounts on-the-go. It is available for download on both iOS and Android devices.

Some of the features of the app include the ability to view account balances, pay bills, manage account settings, and track rewards and promotions. Additionally, the app offers security features such as Touch ID and Face ID for quick and secure login.

Mobile App Features

The MySynchrony Mobile app offers several features that allow users to manage their Synchrony credit card accounts on-the-go. Some of the key features include:

  1. Account Dashboard. The app's homepage provides a quick overview of account balances, available credit, recent transactions, and payment due dates.
  2. Bill Payments. Users can make payments to their Synchrony credit card accounts through the app. They can schedule one-time or recurring payments, view payment history, and manage payment methods.
  3. Transaction History. The app allows users to view their transaction history, search for specific transactions, and filter transactions by date range or transaction type.
  4. Rewards and Promotions. Users can track rewards and promotions associated with their Synchrony credit cards through the app.
  5. Security. The app offers Touch ID and Face ID login options for added security, as well as the ability to set up account alerts and notifications.
  6. Account Settings. Users can manage their account settings through the app, including updating personal information, managing payment methods, and setting up automatic payments.

Overall, the MySynchrony Mobile app provides a convenient and user-friendly way for Synchrony credit card holders to manage their accounts on-the-go.

How to Download

To download the MySynchrony Mobile app, follow these steps:

  1. Open the App Store if you have an iOS device, or the Google Play Store if you have an Android device.
  2. In the search bar at the top of the screen, type "MySynchrony Mobile" and tap the search button.
  3. Locate the MySynchrony Mobile app in the search results and tap on it.
  4. On the app page, tap the "Download" or "Install" button to begin downloading the app.
  5. Once the app is downloaded, open it and follow the prompts to log in or create a new account.

Note that you will need to have a Synchrony credit card account to use the MySynchrony Mobile app. If you do not have a Synchrony credit card account, you can apply for one through the Synchrony website or by visiting a participating retailer.

How to Apply in the App

You cannot apply for a new Synchrony credit card account through the MySynchrony Mobile app. However, you can apply for a Synchrony credit card account online through the Synchrony website. Here's how:

  1. Visit the Synchrony website (www.mysynchrony.com) using a web browser on your computer or mobile device.
  2. Click on "Credit Cards" in the main navigation menu.
  3. Browse the available credit cards and select the one you're interested in applying for.
  4. Click the "Apply Now" button next to the credit card you want to apply for.
  5. Follow the prompts to enter your personal information, including your name, address, and Social Security number.
  6. Enter your financial information, such as your income and employment status.
  7. Review the terms and conditions of the credit card agreement, and if you agree, submit your application.

Once your application is submitted, Synchrony will review your application and determine if you qualify for the credit card. If approved, you will receive your new credit card in the mail within a few business days.

How to Make Payments Through the App?

To make payments through the MySynchrony Mobile app, follow these steps:

  1. Open the MySynchrony Mobile app on your mobile device.
  2. Log in to your account using your username and password, or using Touch ID or Face ID if you have enabled those features.
  3. On the home screen, tap the "Payments" button.
  4. If you have already set up a payment method, you will see the option to make a payment using that method. If you have not set up a payment method, tap the "Add a Payment Method" button to add one.
  5. Enter the payment amount and select the date you want the payment to be made.
  6. Review the payment details to make sure they are correct, then tap "Submit Payment" to complete the transaction.

Once you have submitted your payment, you should receive a confirmation that the payment has been processed. If you have any issues or questions about making a payment through the MySynchrony Mobile app, you can contact Synchrony customer service for assistance.

How to Delete an App

To delete the MySynchrony Mobile app from your mobile device, follow these steps:

  1. Locate the MySynchrony Mobile app icon on your device's home screen or app drawer.
  2. Press and hold the app icon until the app icon starts to wiggle or a menu appears.
  3. Tap the "X" or "Delete" button on the app icon to delete the app.
  4. If prompted, confirm that you want to delete the app.
  5. The app will be removed from your device.

Note that deleting the app from your device does not cancel your Synchrony credit card account or any payments or transactions you have made through the app. If you want to close your Synchrony credit card account or have any other account-related questions or concerns, you can contact Synchrony customer service for assistance.

MySynchrony

FAQ

Why can't I access MySynchrony Mobile app?

There could be several reasons why you are unable to access the MySynchrony Mobile app. Here are a few things you can try to troubleshoot the issue:

  1. Check your internet connection. Ensure that your mobile device is connected to a stable and reliable internet connection, either through Wi-Fi or mobile data. If you are in an area with poor internet connectivity, this could be preventing you from accessing the app.
  2. Verify your login credentials. Make sure that you are entering your correct username and password. If you have forgotten your login details, you can use the "Forgot Username" or "Forgot Password" links on the login page to reset them.
  3. Update the app. If you are using an outdated version of the app, this could be causing issues with accessing it. Try updating the app to the latest version from the App Store (for iOS devices) or Google Play Store (for Android devices).
  4. Check for app outages. Occasionally, the MySynchrony Mobile app may experience outages or downtime due to maintenance or technical issues. You can check the Synchrony website or social media channels to see if there are any known issues with the app.
  5. Contact customer support. If none of the above steps resolve the issue, contact Synchrony customer support for further assistance. They will be able to help diagnose the issue and provide additional troubleshooting steps if needed.
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