How to register an account
You will have access to your online account within seven days of your official transfer date or as soon as your loan application is approved. If you created an account during the origination process, sign in to retrieve your information. If you are a customer who did not create an account during the origination process, provide your loan number, Social Security Number, and property ZIP code.
How to reset a password
You should go to Mr. Cooper's website and click Sign in. Then click Forgot your password and enter your email address. You will receive an email with password reset instructions.
How to delete an account
You can delete your account by contacting the company's business line: 855-375-4001.
