Lender
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

3.1
(13 Ratings)

Moneytree Account Review

Advertiser Disclosure

A Moneytree online account offers convenient and secure management of your finances, allowing you to apply for loans, track your loan status, and make payments from anywhere. With features like easy account management, real-time updates, secure transactions, bill pay, and 24/7 customer support, it simplifies your financial life. The user-friendly interface ensures you can access your account, upload documents, and set up alerts with ease, making financial management more efficient and accessible.

moneytree account

Key Features

  • Easy Account Management. Access and manage your account anytime, anywhere through the online portal.

  • Quick Loan Application. Apply for loans quickly and easily online, with a streamlined application process.

  • Real-Time Updates. Get real-time updates on your loan status, payments, and account activities.

  • Secure Transactions. Conduct all transactions securely with advanced encryption and security measures.

How to Create a Moneytree Account

Online

  1. Visit the Moneytree Website. If you're a new customer, go to the Moneytree website.

  2. Click on the "Apply" Button. Click on the "Apply" button in the top right corner of the homepage.

  3. Select Loan Type. Select the type of loan you want to apply for.

  4. Fill Out the Application Form. Fill out the loan application form with your personal and financial information, including your name, address, income, and bank account information.

  5. Submit the Application. Submit the loan application and wait for approval from Moneytree.

  6. Create a Personal Account. Once you're approved for the loan, you can create a personal account with Moneytree.

  7. Click on the "Login" Button. Go to the Moneytree website and click on the "Login" button in the top right corner of the homepage.

  8. Register Existing Account. On the login page, click on the "Register existing account" button.

  9. Fill Out the Registration Form. Fill out the registration form with your personal and contact information, such as your name, email address, and phone number.

  10. Create a Username and Password. Create a username and password for your account.

Offline

  1. Visit a Local Moneytree Store. Find and visit a nearby Moneytree location.

  2. Request Account Creation. Speak to a representative and request to create an account.

  3. Provide Necessary Information. Fill out the required forms with your personal information, including your name, address, and contact details.

  4. Verify Your Identity. Present a valid ID or any other required documents for identity verification.

  5. Receive Confirmation. Once your information is processed, you'll receive confirmation of your new account and instructions for accessing it.

Step-by-step Registration

  1. Visit the Moneytree Website. If you're a new customer, go to the Moneytree website.

  2. Click on the "Apply" Button. Click on the "Apply" button in the top right corner of the homepage.

  3. Select Loan Type. Select the type of loan you want to apply for.

  4. Fill Out the Application Form. Fill out the loan application form with your personal and financial information, including your name, address, income, and bank account information.

  5. Submit the Application. Submit the loan application and wait for approval from Moneytree.

  6. Create a Personal Account. Once you're approved for the loan, you can create a personal account with Moneytree.

  7. Click on the "Login" Button. Go to the Moneytree website and click on the "Login" button in the top right corner of the homepage.

  8. Register Existing Account. On the login page, click on the "Register existing account" button.

  9. Fill Out the Registration Form. Fill out the registration form with your personal and contact information, such as your name, email address, and phone number.

  10. Create a Username and Password. Create a username and password for your account.

  11. Agree to Terms and Conditions. Agree to the terms and conditions and click on the "Create Account" button.

  12. Verify Your Account. Moneytree will send you a verification email to the email address you provided. Follow the instructions in the email to verify your account.

  13. Log In and Start Using Your Account. Once you have verified your account, you can log in and start using your Moneytree personal account.

How to Log In?

  1. Go to the Moneytree Website. Go to the Moneytree website.

  2. Click on the "Login" Button. Click on the "Login" button in the top right corner of the homepage.

  3. Enter Username and Password. Enter your username and password.

How to Activate My Account?

  1. Visit the Moneytree Website. Go to the Moneytree website.

  2. Click on the "Apply" Button. Click on the "Apply" button located in the top right corner of the page.

  3. Select Loan Product. Select the appropriate loan product that fits your needs and budget.

  4. Complete the Loan Application. Provide personal and financial information, including your name, address, income, and bank account information.

  5. Receive Loan Agreement. If your loan application is approved, you will receive a loan agreement that outlines the loan terms, including the loan amount, repayment schedule, and interest rates.

  6. Agree to Loan Terms. Once you agree to the loan terms, Moneytree will fund your loan. The funding method will depend on the type of loan you receive.

  7. Activate Your Account. After receiving the funds, you can activate your account by logging into your Moneytree account using the credentials provided to you during the loan application process.

How to Delete My Account?

  1. Call Customer Support. Call the Moneytree customer support team at 1-800-745-1011. They are available 24/7 and can assist you with deleting your account.

  2. Fill Out the Online Contact Form. Visit the “Contact Us” page on the Moneytree website. Fill out the contact form and request to have your account deleted. Make sure to provide any necessary information to verify your identity, such as your name and account number.

How to Reset My Password?

  1. Go to the Moneytree Website. Visit the Moneytree website.

  2. Click on the "Login" Button. Click on the "Login" button located in the top right corner of the page.

  3. Select Account Type. Select the appropriate account type, either "Loan Account" or "Prepaid Card Account".

  4. Click on "Forgot Password?" On the login page, click on the "Forgot Password?" link located below the login fields.

  5. Enter Your Email Address. Enter your email address associated with your Moneytree account and click "Send Reset Link".

  6. Check Your Email. Moneytree will send you an email with instructions on how to reset your password.

  7. Follow the Instructions. Follow the instructions in the email to reset your password.

Editorial Opinion

The Moneytree online account provides a practical solution for managing loans with convenience and ease. With its user-friendly interface and comprehensive features, including quick loan applications, real-time updates, and secure transactions, it simplifies financial management for users. While the high APR and short loan terms may not suit everyone, the service's accessibility and efficient processes make it a viable option for those in need of quick financial support. Overall, the Moneytree online account stands out for its ease of use and robust support, though potential borrowers should carefully consider the loan conditions.

Important

Keeping your Debt-to-Income (DTI) ratio below 30-40% of your monthly income is crucial. This will help you avoid potential financial problems in the future. Additionally, always assess the necessity and feasibility of taking a loan, ensuring you can comfortably manage its repayment.

How to Choose a Lender

  1. Make sure to confirm whether the lender is licensed to operate in your state. You can verify this information with your state regulator or attorney general.

  2. Check if the lender is a member of a reputable association, such as the Community Financial Services Association of America. Membership in such organizations may provide an extra level of reliability.

  3. Carefully review all the terms and conditions of your payday loan contract.

  4. Thoroughly examine the interest rates on payday loans and ensure that your contract includes a detailed breakdown of the total cost of the loan.

  5. Take advantage of your right of rescission. Usually, you can rescind the loan within three days after signing the agreement. Alternatively, there is typically a "cooling-off" period, which allows you several days to thoroughly review the contract before making an informed decision to enter into a consumer loan agreement based on the terms specified by the lender.

  6. Choosing a payday lender is a significant decision that demands careful consideration and a good understanding of how such organizations operate.

Additional Resources

FAQ

How do I contact Moneytree?

There are several ways to contact Moneytree:

  1. Call their customer support team at 1-800-745-1011. The customer support team is available 24/7 and can assist you with any questions or concerns you may have.
  2. Fill out the online contact form on the "Contact Us"  page of the Moneytree website. Fill out the contact form and provide details about your inquiry or concern.
  3. Visit a physical Moneytree branch. The company has branch locations in several states, and you can find the nearest location by using the "Find a Branch" tool on their website.

The response times and availability of each contact method may vary. If you have an urgent issue, calling their customer support team may be the quickest way to get assistance.

Why can't I access my Moneytree account online?

There could be several reasons why you can't access your Moneytree account online. Here are a few possible reasons:

  1. Incorrect login information. Double-check your login information, including your email address or username and password. Make sure that you're entering the correct information, as incorrect login credentials can prevent you from accessing your account.
  2. Account locked. If you've entered the wrong login information multiple times, your account may be locked. In this case, you will need to contact Moneytree customer support to have your account unlocked.
  3. Technical issues. Sometimes, technical issues can prevent you from accessing your Moneytree account online. Check to see if you have a stable internet connection, and try clearing your browser cache and cookies.
  4. Suspended account. If Moneytree has suspended your account due to a violation of their terms and conditions, you may not be able to access your account. In this case, you will need to contact their customer support to resolve the issue.

What should I do if I want to delete my Moneytree online account?

To delete your account, call Moneytree customer support at 1-800-745-1011 or fill out the online contact form on the “Contact Us” page of the Moneytree website, requesting account deletion and providing necessary verification information.

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Calculate loan payments in Moneytree

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Moneytree reviews 2025
Leave feedback
4.6
Pros
As a regular customer of Moneytree, there have been instances where I encountered difficulties in meeting my repayment deadlines. I am grateful for their consistent willingness to help me adapt to my changing circumstances.
Complain
4.6
Pros
I've been a frequent customer of Moneytree, and there have been occasions when I struggled to make timely repayments. However, Moneytree has consistently demonstrated remarkable flexibility and understanding, always willing to accommodate my circumstances. Their willingness to work with me in challenging times sets them apart from others. A heartfelt thank you to Moneytree and their exceptional team for their support.
Complain
2.4
Cons
I successfully paid off a loan with Moneytree, but a week later, they sent an electronic check to our closed account, resulting in the payment being returned due to insufficient funds. They repeated this process three times without our consent. When I contacted Moneytree to rectify the situation, I was shocked to learn that they were still charging late payment fees to the closed account and were unwilling to correct their mistake. These erroneous charges further overdrew our account. To make matters worse, the supervisor I spoke with displayed extreme rudeness when we requested a resolution.
Moneytree's stance is that I am responsible for having funds in the bank, despite the fact that the account for the loan had been paid off earlier. Sadly, Moneytree appears to be one of those "Quick Loan" companies engaging in unethical business practices. I would strongly discourage anyone, even my worst enemy, from considering their services. For those interested, I recommend researching a lawsuit filed against Moneytree and its executives by creditors. It will shed light on their questionable practices. Unfortunately, this platform does not allow for a negative rating, but it's important to share this experience.
Complain
5
Pros
Moneytree is the epitome of professionalism, consistently courteous, and an absolute delight to work with. If you're in need of a short-term loan, Money Tree is an excellent choice.
Complain
1.2
Cons
Their customer service is incredibly poor. I was assured that they would review the incident on camera and follow up with me, but I have yet to receive any communication from them. Not only did I not receive an apology, but I also found their customer service to be rude, unprofessional, and disrespectful. It seems like this company needs to be reported to the Better Business Bureau (BBB) and other relevant agencies, as they have failed to address these issues adequately.
Complain
2
Cons
I've been a customer of Money Tree for several years, and this year, as they typically do, they requested proof of income. In response, I provided my recent tax return and a current bank statement that clearly displayed my direct deposits. However, they claimed that this documentation was insufficient as proof of income.
Complain
1.8
Cons
My experience was extremely frustrating. I provided them with my tax return, bank statement, and a transaction report from my Square merchant account, clearly demonstrating my self-employed income received via direct deposits. Despite the presence of transaction IDs that could be easily verified, they denied my application simply because my bank statements didn't explicitly mention "Square." It felt like a complete waste of time.
Complain
2.2
Cons
I spent three days on the phone with customer service trying to send the necessary documents for my loan application. Each representative I spoke to either claimed they had no record of my documents or requested additional information. After three days of persistent calls, emails, and faxes, they only approved $200, even though my initial request was for $1,000. This place is incredibly frustrating and a complete waste of time.
Complain
5
Pros
Moneytree came through for me when I required a speedy loan. Repaying it was straightforward, and the interest rate turned out to be more reasonable than I initially anticipated. Their customer service was excellent, and I wouldn't hesitate to use their services again.
Complain
1.8
Cons
I obtained a payday loan from Moneytree that was due three days before my actual payday. It's worth reiterating that Moneytree's practice of setting due dates so close to your payday is highly questionable. Their underwriting process appears either indifferent or ineffective, which raises ethical concerns, if not potential legal issues. Charging interest rates ranging from 430% to 573% is already exorbitant, and it seems they may prefer borrowers to default, allowing them to sell the loan to collection agencies.
Furthermore, Moneytree payday loans rarely contribute to building your credit score. Moneytree doesn't report to credit bureaus, preventing you from establishing the credit history needed for more affordable loans. To break free from the cycle of payday lending, it's essential to work on improving your credit and steer clear of predatory lenders.
Complain
Company rating
3.1
/ 5
13 reviews
Application
3.3
Support service
3.2
Mobile App
3.0
Service quality
2.9
Your satisfaction level
3.3
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