Lakeview

About

Lakeview Loan Servicing is a mortgage loan servicing company that provides financial services to customers who have taken out mortgage loans. The company was founded in 2008 and is headquartered in St. Petersburg, Florida. It is a subsidiary of New Residential Investment Corp., a publicly-traded real estate investment trust.

Lakeview specializes in the servicing of mortgage loans for both residential and commercial properties. They provide a range of services including loan servicing, collections, loss mitigation, and default management. The company also offers customers a variety of online tools and resources to help manage their mortgage loans, including online payment options, account management, and access to their loan history.

One of the unique aspects of Lakeview is their focus on customer service. They have a dedicated team of customer service representatives who are available to assist customers with any questions or concerns they may have. They also have a comprehensive website that provides information and resources to help customers manage their mortgage loans.

Key Features

Lakeview is a mortgage servicer that offers a range of mortgage services to its clients. Some of the key features of their mortgage services include:

1. Online Account Management. Lakeview provides its customers with the ability to manage their mortgage account online. This includes the ability to view account details, make payments, and update personal information.
2. Payment Options. Lakeview offers several payment options to its customers, including online payments, automatic payments, and phone payments.
3. Customer Support. Lakeview provides its customers with access to customer support through a toll-free number. The company also has a dedicated team of customer service representatives to assist customers with any questions or concerns they may have.
4. Loan Modification. Lakeview offers loan modification options for customers who are having difficulty making their mortgage payments. This includes loan refinancing and other financial solutions to help customers get back on track with their mortgage.
5. Escrow Services. Lakeview provides escrow services for its customers, including the management of property taxes and insurance payments.
6. Foreclosure Prevention. Lakeview provides foreclosure prevention services for customers who are at risk of losing their home. The company works with customers to find solutions that can help them keep their home and avoid foreclosure.

It's important to note that the specific features of Lakeview Loan Servicing's mortgage services may vary depending on the type of mortgage and the customer's individual circumstances.

Pros and Cons

Pros

• Comprehensive Services. Lakeview offers a wide range of services, including loan servicing, collections, loss mitigation, and default management. This makes it a one-stop-shop for customers looking for mortgage loan services.
• Online Tools. The company provides customers with a variety of online tools and resources to help manage their mortgage loans, including online payment options, account management, and access to their loan history.
• Customer Service. Lakeview has a dedicated customer service team that is available to assist customers with any questions or concerns they may have.
• Expertise. The company has extensive experience and expertise in the mortgage loan servicing industry. They have a team of experts who are knowledgeable about the industry and are able to provide effective solutions to customers.

Cons

• Limited Availability. Lakeview is only available in certain states, so customers in other areas may not be able to use their services.
• Complex Processes. The mortgage loan servicing industry can be complex and difficult to navigate. Some customers may find the processes and procedures involved in working with Lakeview to be confusing or overwhelming.
• High Fees. The fees associated with mortgage loan servicing can be high, and customers may feel that they are paying too much for the services they receive.
• Technical Issues. Some customers may experience technical issues with the online tools and resources provided by Lakeview, which can be frustrating and time-consuming to resolve.

Products

Lakeview offers a variety of mortgage products to customers, including:

1. Conventional Mortgages. Lakeview provides conventional mortgages to customers who are looking to purchase a home or refinance their existing mortgage. These mortgages can be fixed-rate or adjustable-rate and have a variety of terms and loan amounts available.
2. FHA Mortgages. The company also offers FHA mortgages, which are government-insured loans that are designed to help low-to-moderate income borrowers purchase a home.
3. VA Mortgages. Lakeview provides VA mortgages, which are government-insured loans designed specifically for veterans and active duty military personnel.
4. Jumbo Mortgages. The company offers jumbo mortgages, which are designed for borrowers who are looking to finance a home with a loan amount that exceeds the conventional loan limit.
5. Home Equity Lines of Credit. Lakeview provides home equity lines of credit (HELOCs), which allow customers to use the equity in their homes to access funds for a variety of purposes.

These mortgage products are designed to meet the unique needs and financial situations of different customers. Lakeview works closely with customers to help them find the right mortgage product to meet their needs and achieve their financial goals.

Reliability

The reliability of Lakeview as a mortgage servicer can vary based on individual experiences. Some customers may have had positive experiences with the company, while others may have had negative experiences.

It's important to note that mortgage servicers, including Lakeview, are regulated by the Consumer Financial Protection Bureau (CFPB). The CFPB is responsible for ensuring that mortgage servicers comply with federal consumer financial laws, such as the Real Estate Settlement Procedures Act (RESPA) and the Truth in Lending Act (TILA).

In general, customers have the right to expect certain standards of service from their mortgage servicer, including prompt and accurate credit for mortgage payments, proper application of payments, and timely resolution of customer complaints.

If you have concerns about your experience with Lakeview, you can file a complaint with the CFPB. The CFPB will investigate your complaint and take appropriate action, if necessary.

It's also a good idea to carefully review your mortgage contract and any related documents to understand your rights and obligations as a borrower. If you have questions or concerns, it's recommended that you speak with a financial professional or a housing counselor.

Funding a Loan

Lakeview provides mortgage services for borrowers, which includes the funding of loans. The process of funding a loan through Lakeview will depend on the type of mortgage and the specific terms of the loan agreement.

Generally, the steps for funding a loan with Lakeview may include:

1. Loan Application. The first step is to submit a loan application to Lakeview. This typically involves providing personal information, employment information, and financial information, as well as any required documentation.
2. Loan Approval. If your loan application is approved, Lakeview will provide you with a loan estimate and a closing disclosure. The loan estimate will provide you with an estimate of the loan terms, fees, and costs associated with the loan, while the closing disclosure will provide a detailed explanation of the loan terms and costs.
3. Closing. After you have reviewed and accepted the loan estimate and closing disclosure, you will attend a closing where the loan funds will be disbursed. The closing typically involves signing the loan documents and paying any closing costs.
4. Loan Servicing. Once the loan is funded, Lakeview will become the servicer of your loan. This means that they will manage your loan, collect payments, and perform other related services.

It's important to carefully review all loan documents and terms before accepting a loan from Lakeview, or any other lender. If you have questions or concerns, it's recommended that you seek the advice of a financial professional or a housing counselor.

Additional Services

In addition to mortgage servicing, Lakeview offers a range of additional services to its customers. These services may include:

1. Loan Modification. Lakeview offers loan modification options for customers who are having difficulty making their mortgage payments. This includes loan refinancing and other financial solutions to help customers get back on track with their mortgage.
2. Foreclosure Prevention. Lakeview provides foreclosure prevention services for customers who are at risk of losing their home. The company works with customers to find solutions that can help them keep their home and avoid foreclosure.
3. Escrow Services. Lakeview provides escrow services for its customers, including the management of property taxes and insurance payments.
4. Short Sale. Lakeview offers short sale services for customers who are unable to make their mortgage payments and are looking to sell their property.
5. Deed-in-Lieu. Lakeview provides deed-in-lieu services for customers who are unable to make their mortgage payments and are looking to transfer ownership of their property back to the lender.

It's important to note that the specific services offered by Lakeview may vary depending on the type of mortgage and the customer's individual circumstances. If you have questions about the services offered by Lakeview, it's recommended that you contact the company directly for more information.