About Company
Heights Finance is a financial solutions company that offers customers various credit options. Heights Finance is a family of credit company members, including Covington Credit, Quick Credit, and Southern Finance.
Stanley L. Butler founded Heights Finance in 1992 in Greenville, South Carolina. The company's main goal is to provide financial assistance to hardworking Americans in difficult situations. The company sees each of its customers primarily as a person rather than a profit. At the moment, Heights Finance has helped more than 1 million customers solve their financial problems with affordable loan programs.
Heights Finance is headquartered in Greenville, South Carolina. The company has over 400 branches in 11 states: Illinois, Indiana, Kentucky, Missouri, Tennessee, Wisconsin, South Carolina, Georgia, Alabama, Texas, and Oklahoma. Not all states have an online loan application available, and some borrowers have to contact the branches in person.
The company offers a wide range of credit services. Its clients can take an installment personal loan of up to $10,000, refinance an existing loan, get credit insurance, access to cash, and make debt consolidation.
Key Features
- Personal installment loans: Heights Finance offers personal installment loans to help people get the money they need when they need it. Customers can apply for loans online or at any of their 400+ branches.
- Respectful and empathetic service: Heights Finance understands that almost everyone faces financial hurdles at some point and does not judge their customers. They provide outstanding service and smart management to help customers with their financial needs, which is proven by a 4.9 rating on Trustpilot.
- Family of brands: Heights Finance is a financial services company that stands behind a strong family of brands, including Southern Finance, Covington Credit, and Quick Credit.
- Branch network: The Heights Finance family of brands has over 400 branches in 11 states across the Midwest, South, and Southeast, making their services easily accessible to customers.
- Large workforce: Heights Finance employs more than 1,300 friendly and helpful people who are dedicated to providing excellent customer service. For the company, every worker is not just an employee but part of the team sharing mutual success. The benefits program provides tuition reimbursement and health coverage for eligible Heights Finance employees and their dependents.
- Referral program: Heights Finance offers a referral program to encourage their customers to refer their friends and family to their services.
Pros and Cons
Pros
- Same-day approval and short funding time.
- There are no minimum credit score requirements suitable for borrowers with bad credit.
- A high maximum loan amount of $10,000.
- A wide range of services, from local loan options to debt consolidation and credit insurance.
- Both unsecured and secured personal loans are available.
Cons
- The company's website does not specify interest rates or loan terms for credit options.
- Online application is only available in some states. Some borrowers will have to contact the company's branches in person.
- Bad reviews on Better Business Bureau (BBB) and other resources make people doubt the company's reliability.
- The company's services are available only in 11 states of the country.
Heights Finance and other credit family members, including Covington Credit, Southern Finance, and Quick Credit, are suitable for borrowers who need small financing. A borrower with bad credit can be qualified for local loan options. They can take a secured loan and get Credit Property Insurance and a guarantee of their collateral security. The borrower can postpone the payment date on the loan using refinancing and get up to 45 days during which they can not make payments. However, the borrower must be careful as the exact loan payment information, interest rate, and loan term must be indicated on the company's website. Users of Internet resources leave negative reviews about the company, which should cause a potential borrower to be even more cautious.
Products
Heights Finance offers a variety of financial products to help customers meet their borrowing needs. Here's an overview of some of the key products they offer:
- Personal Installment Loans: Heights Finance provides personal installment loans that allow customers to borrow a fixed amount of money and pay it back over a fixed period of time. The loans can be used for a variety of purposes, such as home repairs, medical bills, or unexpected expenses. Customers can apply for loans online or at any of their 400+ branches. The loan amount and repayment terms vary based on the customer's creditworthiness and other factors.
- Debt Consolidation: Heights Finance offers debt consolidation loans to help customers consolidate multiple high-interest debts into a single, more manageable monthly payment. By consolidating their debts, customers can often reduce their overall interest costs and pay off their debts faster.
- Credit Insurance: Heights Finance offers credit insurance to help customers protect their loan payments in the event of unexpected events, such as job loss, disability, or death. Credit insurance can provide peace of mind and help customers avoid defaulting on their loans.
- Home & Auto Plan: Heights Finance offers a Home & Auto Plan that provides customers with a range of benefits, including roadside assistance, travel assistance, identity theft protection, and more. This plan is designed to provide customers with added protection and peace of mind.
- Refinancing: Heights Finance also offers refinancing options for customers who want to refinance their existing loans to lower their monthly payments or interest rates. Refinancing can be a good option for customers who want to save money on their loans over the long term.
Overall, Heights Finance's products are designed to help customers meet their financial needs and manage their debts more effectively. Whether customers need a personal installment loan, debt consolidation, credit insurance, or refinancing, Heights Finance offers a range of options to help them achieve their goals.
Reliability
Heights Finance appears to be a reliable and trustworthy financial services company. Here are some reasons to support this assessment:
- Positive customer ratings: Heights Finance has a 4.9 rating on Trustpilot, which is a popular online review platform. This high rating suggests that the company has a strong reputation for providing excellent customer service and high-quality financial products.
- Philanthropy efforts: Heights Finance believes in giving back to the community and supports a range of national and local organizations through its Lending a Hand program. This commitment to philanthropy suggests that the company is socially responsible and cares about the well-being of its customers and the wider community.
- Corporative Culture: Heights Finance employs more than 1,300 friendly and helpful people who are dedicated to providing excellent customer service. For the company, every worker is not just an employee but part of the team sharing mutual success. The benefits program provides tuition reimbursement and health coverage for eligible employees working in the company and their dependents.
- High BBB rating: Heights Finance has an A+ rating from the Better Business Bureau (BBB), which is a well-respected organization that evaluates businesses based on a range of factors, including customer complaints, transparency, and ethical practices. While Heights Finance is not BBB-accredited, the high rating suggests that the company has a good track record of customer satisfaction and ethical business practices.
Overall, the combination of positive customer reviews, philanthropy efforts, and a high BBB rating suggests that Heights Finance is a reliable and trustworthy financial services company. However, it's important to do your own research and carefully evaluate any financial products or services before making a decision.
Funding a Loan
Heights Finance offers borrowers same-day approval and same-day funding. However, funding time directly depends on the state of residence of the borrower. Same-day approval is not available in some states. In such states, the answer from Height Finance comes to borrowers within 24-48 hours. Even with same-day funding, the borrower will have to wait up to 2 business days to receive funds.
Loan conditions
Personal Installment Loan
An installment personal loan is financing that allows the borrower to get a lump sum of money for various expenses. Personal loan funds can be used for any purpose: paying for vacations or weddings, installing home improvements, or paying unexpected bills. Heights Finance does not disclose the interest rate and loan term for this type of loan. However, based on the interest rates of similar lenders, the borrower should expect an interest rate from 11% to 35%.
The minimum loan amount for an installment loan is $500, and the maximum is $10,000. Maximum loan amounts vary depending on the state. For example, in Alabama, the maximum amount limit is $1,500. The borrower can choose a payment date before signing a loan agreement. If the borrower cancels the loan within three days after accepting the loan agreement and reviewing the payment information, they will not need to pay any canceling fees.
Refinancing
Refinancing of the loan can be obtained only by borrowers with a personal loan from Heights Finance. Refinancing the loan will allow the borrower to reduce the monthly payment cost on the loan. Refinancing can also be done for debt consolidation. After receiving the refinancing, the borrower gets the opportunity not to make payments on the balance of the loan for a period of up to 45 days, depending on their state of residence.
Credit Insurance
Heights Finance offers a loan guarantee service in emergencies. Credit Compulsory Unemployment Insurance allows the borrower to receive a monthly benefit if they become involuntarily unemployed. Credit Property Insurance provides collateral protection against loss. Credit Life & Disability Insurance provides financial protection to the borrower in cases of sudden death or disability. This insurance covers monthly payments on the borrower's loan when they cannot work due to a qualifying disability.
Home & Auto
Heights Finance offers various solutions for a financial safety net for common expenses related to auto and home. The car owner can get roadside assistance, auto repair reimbursement, RPM Discount Repair Network, Auto Insurance Deductible Reimbursement, Auto Locksmith Service, and Emergency Auto Medical Expense Reimbursement. Homeowners can have Homeowners Insurance Deductible Reimbursement, Emergency Home Medical Expense Reimbursement, Emergency Home Locksmith Service, Child Accident Benefit, American Red Cross Reimbursement, Pharmacy Discounts, Vision & LASIK Discounts.
Debt Consolidation
A debt consolidation loan from Heights Finance can help the borrower pay off high-interest debts or medical bills. This loan option allows the borrower to combine several debts into one loan with a reduced interest rate. A debt consolidation loan combines monthly payments on several debts into one fixed monthly payment on one loan. Heights Finance does not specify interest rates and loan terms for this loan program on the company's website.
Additional Services
Here are some additional services offered by Heights Finance:
- Referral Program: Heights Finance offers a referral program that rewards customers for referring their friends and family to the company. Customers who refer new customers can earn rewards such as gift cards, cash, or discounts on their loans.
- The Silver Safeguard Plan: Heights Finance offers a Silver Safeguard Plan, which is a credit insurance plan that protects customers' loan payments in the event of unexpected events, such as job loss, disability, or death. This plan can provide customers with peace of mind and help them avoid defaulting on their loans.
- Business Referral Program: Heights Finance also offers a business referral program that rewards businesses for referring their customers to the company. Businesses that participate in the program can earn rewards such as gift cards, cash, or discounts on their loans.
- The Extra Mile: Heights Finance's Extra Mile program is designed to provide customers with added value and benefits, such as free credit scores, financial education resources, and more. This program is designed to help customers improve their financial literacy and make more informed financial decisions.
- Platinum Plus Motor Club: Heights Finance offers a Platinum Plus Motor Club membership, which provides customers with a range of benefits, including roadside assistance, travel assistance, rental car discounts, and more. This membership can provide customers with added protection and peace of mind while traveling.
Overall, Heights Finance offers a range of additional services that are designed to provide customers with added value and benefits. Whether customers are interested in referral programs, credit insurance, business referral programs, financial education resources, or motor club memberships, Heights Finance has a variety of options to meet their needs and expectations.
