Information
IMPORTANT: Citizens Bank & Trust will officially become Southern Bank on Monday, Feb. 27.
About bank
Citizens Bank & Trust Company was established in 1889 with its headquarters in Northwest Missouri. With 18 locations, the bank is accessible to people living in Kansas City, St. Joseph, and, naturally, Northwest Missouri. Moreover, the bank's clients can use more than 2,000,000 ATMs globally.
With over 100 years of history, the company stays flexible and open to technological upgrades. Thus, they have an online banking option as well as a mobile app suitable for IOS and Android users.
Product-wise, the bank provides all sorts of services for different financial needs. Customers can be provided with solutions for personal banking, business banking, and private banking (i.e., wealth management).
On top of the convincing and consistent quality of customer service, Citizens Bank & Trust is an officially accredited financial institution. It is a member of FDIC (Federal Deposit Insurance Corporation), which works toward consumer protection and ensures deposits. Moreover, it is considered an Equal Housing Lender and, therefore, is accredited by the U.S. Department of Housing and Urban Development as a safe home loan provider.
Main features of Citizens Bank & Trust
The bank has several distinctive features that can be of interest to potential customers:
Vast ATM accessibility. According to their website, the bank's clients have access to more than 2 million ATMs.
Online banking. While this definitely isn't a standout feature in this day and age, the company makes the most out of technological advances. They have an option to open a personal account online as well as an application form to make all of your other accounts available via the internet. On top of that, they have a mobile app, which is an advantage in terms of user experience.
Financial education platform. The bank gives free access to an extensive set of materials designed to improve people's financial literacy.
Pros and cons of Citizens Bank & Trust
Pros
It is an accredited financial institution. Citizens Bank & Trust is a Member of FDIC and Equal Housing Lender, which ensures additional security and trustworthiness.
The bank's products are designed to meet various financial needs. Whether it is personal accounts or business accounts, offline or online banking options, the company strives to provide individually tailored solutions to each customer.
Cons
Requirements for many provided products are not specified. For instance, for most loan options, it is unclear what credit score is expected from potential customers.
Terms and Conditions are sometimes undisclosed as well. A potential customer won't find any information about car loan APRs and amounts.
Citizens Bank & Trust Company is an officially licensed and well-trusted institution. However, its website lacks consistency and structure – certain information which can help a potential client is nowhere to be found.
Terms and conditions of Citizens Bank & Trust
Regular customers can open a personal account for checking or saving purposes. Fees to open a checking account can vary from $25 to $2,500. For a savings account, there is a minimum of $5 to open and a maximum of $1000. With Citizens Bank & Trust, one can also take out a home, auto, or consumer loan and open a debit/credit card. The bank also offers different planning and management tools like financial calculators or retirement savings strategies.
Business owners can also open checking and savings accounts and debit/credit cards. Fees for opening are naturally higher. Apart from that, the company provides special services for businesses like electronic payment, security, business registration, and online banking.
Last but not least, the bank offers wealth management with trust establishment and asset organization services.
