How to register an account?
To register an account on the Gateway website, a customer needs to click "Login" on the Gateway website, then "Set up a Mortgage Account" and "New User Registration". Provide first, last and middle names, Social Security and account numbers, email access, and click "Register".
Check the email to complete the registration process, click the "Activate Account" link, enter the loan information there, and submit it. Choose a security question from the drop-down list and enter the answer. Provide the mobile phone number and then click "Send Code". Enter it and click "Verify" and then "Done". Do not forget to choose "Create My Account" at the bottom of the screen.
Features
If registered through the bank's website, a customer can learn about the company's mortgage services, manage their bank account, view locations and ATMs, find a professional, calculate mortgage, budget, and refinance options, change account information and contact the support team by submitting a contact form.
How to reset a password ?
To reset the password on the Gateway website, a customer has to open the company's official website, click the "Log in" button, and choose "Mortgage Account". After that, press "Log in" to move to the new page. Choose "Forgot your password?" and fill in the email address. Then click "Next" and adhere to the following given steps on the website to reset your password.
How to delete an account?
To close or delete an account from the bank's website, contact the support team at +1 (877) 764-9319 and point out the reason for account deletion. Customer service available Monday - Friday, 7:00am - 7:00pm CST/CDT.
