First Merchants Bank offers a wide range of financial products and services, including personal and business banking, wealth management, insurance, and mortgage services. The bank has over 120 branches and more than 200 ATMs located throughout its service areas.
The First Merchants Mobile app is a mobile banking application offered by the bank. The app allows customers to manage their accounts, transfer funds, pay bills, and deposit checks using their mobile devices. The app is available for download on both the App Store and Google Play.
Some of the features offered by the First Merchants Mobile app include mobile deposit, bill payment, account management, alerts and notifications, and mobile wallet. Customers can log in to the app using their online banking credentials.
Mobile App Features
The First Merchants Mobile app provides customers with a range of features to manage their finances conveniently and securely. Some of the key features of the app include:
Account Management. Customers can view account balances and transaction history, transfer funds between accounts, and locate nearby branches and ATMs.
Mobile Deposits. The app allows users to deposit checks by taking a picture of the front and back of the check using their mobile devices.
Bill Payment. Customers can pay bills and schedule recurring payments through the app.
Zelle®. The app allows customers to send and receive money quickly and easily. With Zelle, customers can send money to friends, family, or anyone they know and trust using only their email address or mobile phone number. Customers can also receive money directly into their First Merchants account from other Zelle users.
Alerts and Notifications. Users can set up alerts and notifications to receive updates on their account activity, such as when a deposit is made or a payment is due.
Mobile Wallet. Customers can add their First Merchants debit or credit card to their mobile wallet for easy and secure payments.
Card Controls. The app enables users to control and monitor their debit and credit card usage with the app's card controls feature.
Quick Balance. Customers can quickly view account balances without logging in to the app.
Touch ID/Face ID. Users can use Touch ID or Face ID to log in to the app quickly and securely.
Chat Support. Customers can use the app's chat feature to contact customer support and ask questions.
Overall, the First Merchants Mobile app provides customers with a range of features to manage their finances securely and conveniently from their mobile devices.
How to Download
To download the First Merchants Mobile app, you can follow these steps:
Open the App Store (for Apple devices) or Google Play Store (for Android devices) on your mobile device.
Search for "First Merchants Mobile" in the search bar.
Select the app from the search results.
Click "Install" to download and install the app on your device.
Once the app is installed, open it and follow the prompts to log in with your First Merchants online banking credentials.
If you have any issues with downloading or installing the app, you can contact First Merchants customer support for assistance.
How to Apply in the App
The First Merchants Mobile app is a banking application for existing First Merchants Bank customers, so you must have an account with the bank to use the app. If you are not a customer of First Merchants Bank, you will need to open an account with the bank before you can use the app.
To open an account with First Merchants Bank, you can visit one of their branches or apply online on their website. The application process may vary depending on the type of account you are opening.
Once you have an account with First Merchants Bank, you can download the First Merchants Mobile app and log in using your online banking credentials to access the app's features.
If you are already a customer of First Merchants Bank and have online banking set up, you can simply download the app and log in using your existing online banking credentials to access the app's features.
How to Make Payments Through the App?
To make payments through the First Merchants Mobile app, you can follow these steps:
Log in to the First Merchants Mobile app using your online banking credentials.
Select the "Payments" option from the app's main menu.
Choose the type of payment you want to make, such as "Bill Payment" or "Transfer".
Enter the payment details, including the recipient's name, account number, and payment amount.
Confirm the payment details and authorize the payment.
The payment will be processed, and the recipient will receive the funds.
If you are making a bill payment, you may need to set up the biller in advance. To do this, select the "Add Biller" option from the Payments menu and follow the prompts to set up the biller.
It's important to make sure you have sufficient funds in your account before making a payment through the app. If you have any issues or questions about making payments through the First Merchants Mobile app, you can contact First Merchants customer support for assistance.
How to Delete an App?
If you want to delete the First Merchants Mobile app from your mobile device, you can follow these steps:
For iOS Devices:
Find the First Merchants Mobile app on your device and press and hold the app icon until it starts to wiggle.
Tap the "x" icon in the top left corner of the app icon.
A pop-up message will appear asking if you want to delete the app. Tap "Delete" to confirm.
The app will be deleted from your device.
For Android Devices:
Go to the "Settings" app on your Android device.
Select "Apps" or "Application Manager."
Find the First Merchants Mobile app in the list of installed apps.
Tap on the app and then select "Uninstall."
A pop-up message will appear asking if you want to uninstall the app. Tap "OK" to confirm.
The app will be uninstalled from your device.
Please note that deleting the First Merchants Mobile app will remove all of the app's data from your device, including any account information and transaction history. If you decide to reinstall the app in the future, you will need to log in and set up the app again.
FAQ
Why can't I access my First Merchants Mobile app?
There could be several reasons why you are unable to access your First Merchants Mobile app. Here are a few things to check:
Internet connection. Make sure your device is connected to the internet. The app requires a stable internet connection to function properly.
App updates. Check if there are any app updates available. You can check for updates in the App Store (for iOS devices) or Google Play Store (for Android devices). If there are any updates available, install them and try accessing the app again.
Login credentials. Double-check that you are using the correct login credentials to access the app. If you have forgotten your username or password, you can reset them through the app or contact First Merchants customer support for assistance.
Device compatibility. Ensure that your mobile device is compatible with the First Merchants Mobile app. The app may not work on older or unsupported devices.
Account status. Make sure your First Merchants Bank account is active and in good standing. If there are any issues with your account, such as a frozen account or negative balance, you may not be able to access the app.
If you have tried these steps and are still unable to access the First Merchants Mobile app, you can contact First Merchants customer support for assistance.
