Through the company’s servicing account, the customers can:
- View their mortgage account information
- Pay their mortgage online
- Check balance and payments status
- Review payment history
- Submit a payoff request.
How to register an account
To register an account on the CrossCountry Mortgage website, go to the Loan Servicing Portal and click Register. A customer has to fill in their loan number, SSN or TIN, and the property ZIP code. There is online registration assistance that can guide you through the registration in case you can’t figure it out.
How to reset a password
To reset a password on the website, clientele have to write their email address and get a link to reset their password. If customers have any problems with a password, they can contact 877-351-2400. Fax number is 440-845-3777.
How to delete an account
To delete an account on the CrossCountry Mortgage website, customers may opt for self-deletion. It comprises finding passwords and communicating with moderators on the website. Moreover, they may do it with the help of third-party websites.
