How to register an account?
To create a personal account at Branch, you need to:
Make sure your employer works with Branch;
Download the app from App Store or Google Play;
Enter your employer's name and personal details;
Allow up to 24 hours for verification;
Link your Branch debit card from your employer with the Branch account or issue a new card.
Features
Branch account allows users to get access to the following sections:
Recent transactions and cash flow monitoring
Top spending for the last month by categories and merchants
Average daily spending
Cashback rewards information
Current Balance
Pay Feature - request for a payment advance
ACH transfers to other banks.
How to reset a password?
To reset a password, log in to your account and enter your linked phone number. You will receive an SMS code. Enter it to the required field and press the Forgot Passcode button. Branch will send you an email with another code, enter it and create a new password. Confirm the new password, and log in again.
How to delete an account?
Before you delete an account, make sure that:
You don't have active advances
Your balance is zeroed
You don't have any pending transactions.
Then, choose Account Info - Delete My Card or Account - Delete Branch Account. Alternatively, you can contact Branch customer support via their Help Center.
