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Bank Independent Mobile App Review

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Sync Mobile

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Bank Independent is a community bank based in Alabama, USA. The bank offers a range of financial services, including checking and savings accounts, loans, and credit cards. The bank also has a mobile banking app called Sync Mobile, which allows customers to access their accounts and perform various banking transactions on their smartphones.

Sync Mobile app is available for both iOS and Android devices and offers a range of features, including the ability to view account balances and transaction history, transfer funds between accounts, pay bills, and deposit checks using the camera on your smartphone. The app also offers a feature called Popmoney, which allows you to send and receive money to and from other people using just their email address or phone number.

Mobile App Features

The Sync Mobile app from Bank Independent offers a range of features that allow customers to manage their accounts and perform various banking transactions on their mobile devices. Some of the key features of the app include:

    1. Account Management. With the Sync Mobile app, customers can view account balances, transaction history, and account details for all their Bank Independent accounts in one place. They can also manage their accounts by setting up alerts, tracking expenses, and setting up recurring transfers and payments.
    2. Bill Pay. Customers can use the app to pay bills, schedule payments, and manage their bill payments all in one place.
    3. Mobile Check Deposit. Customers can use the app to deposit checks into their Bank Independent accounts by taking a picture of the check with their mobile device.
    4. Transfer Funds. Users can transfer funds between their Bank Independent accounts and to other financial institutions.
    5. Popmoney. The app allows users to send and receive money to and from other people using just their email address or phone number.
    6. Card Management. Customers can manage their Bank Independent debit and credit cards, including activating and deactivating cards, setting up transaction alerts, and reporting lost or stolen cards.
    7. Touch ID/Face ID. The Touch ID/Face ID feature allows customers to access their account on the app using their fingerprint or facial recognition technology. Customers can log in to their accounts quickly and securely without having to enter a username and password every time they access the app. Instead, they can simply use their fingerprint or face to authenticate their identity and gain access to their accounts.
    8. eStatements and eNotices. The app allows customers to receive electronic versions of their account statements and notices directly in the app. This feature provides customers with a secure and convenient way to view and manage their account information, while also reducing paper waste.
    9. Dashboard Customization. The app allows customers to customize the app's home screen to display the information and features that are most important to them. This feature provides customers with a personalized banking experience and makes it easier for them to access the information they need quickly.
    10. Branch and ATM Locator. The app includes a built-in branch and ATM locator that allows customers to find Bank Independent locations near them.

    Overall, the Sync Mobile app provides a range of convenient features that allow Bank Independent customers to manage their finances on the go.

    How to Download

    To download the Sync Mobile app from Bank Independent, follow these steps:

    1. Make sure you have a compatible device. The Sync Mobile app is available for both iOS and Android devices. You will need to have an iPhone, iPad, or iPod Touch running iOS 12.0 or later, or an Android device running Android 6.0 or later.
    2. Go to the App Store (iOS devices) or Google Play Store (Android devices) on your mobile device.
    3. Search for "Bank Independent Sync Mobile" in the app store's search bar.
    4. Once you have found the app, click "Download" to start the download and installation process.
    5. Once the app has finished downloading, open the app and follow the on-screen instructions to set up your account and start using the app.

    Note that you will need to have an active Bank Independent account in order to use the Sync Mobile app. If you do not have an account, you will need to visit a Bank Independent branch to open one before you can start using the app.

    How to Apply in the App

    It is not possible to apply for a Bank Independent account directly through the Sync Mobile app. However, once you have opened an account with Bank Independent, you can use the Sync Mobile app to manage your account and perform various banking transactions on your mobile device.

    To open a Bank Independent account, you can visit a Bank Independent branch in person or apply online through the bank's website. The online application process typically involves providing personal information, such as your name, address, and social security number, as well as information about the type of account you would like to open.

    Once your account has been opened and set up with Bank Independent, you can download the Sync Mobile app and log in to start managing your account on your mobile device. You will need to have your account number and other identifying information available in order to set up the app and link it to your Bank Independent account.

    How to Make Payments Through the App?

    You can make payments through the Sync Mobile app from Bank Independent using the Bill Pay feature. Here are the steps to make a payment using the app:

    1. Log in to the Sync Mobile app on your mobile device.
    2. Navigate to the Bill Pay section of the app.
    3. Select the account you want to use to make the payment and choose the "Pay Bills" option.
    4. Choose the payee you want to make a payment to from your list of saved payees or add a new payee.
    5. Enter the payment amount and select the date you want the payment to be sent.
    6. Review the payment details and submit the payment.
    7. Once the payment has been processed, you will receive a confirmation in the app.

    You can also use the Popmoney feature in the Sync Mobile app to send and receive money to and from other people using just their email address or phone number. To use Popmoney, simply navigate to the Popmoney section of the app and follow the on-screen instructions to send or receive money.

    How to Delete an App?

    You can make payments through the Sync Mobile app from Bank Independent using the Bill Pay feature. Here are the steps to make a payment using the app:

    1. Log in to the Sync Mobile app on your mobile device.
    2. Navigate to the Bill Pay section of the app.
    3. Select the account you want to use to make the payment and choose the "Pay Bills" option.
    4. Choose the payee you want to make a payment to from your list of saved payees or add a new payee.
    5. Enter the payment amount and select the date you want the payment to be sent.
    6. Review the payment details and submit the payment.
    7. Once the payment has been processed, you will receive a confirmation in the app.

    You can also use the Popmoney feature in the Sync Mobile app to send and receive money to and from other people using just their email address or phone number. To use Popmoney, simply navigate to the Popmoney section of the app and follow the on-screen instructions to send or receive money.

    FAQ

    Why can't I access my Sync Mobile app?

    There could be several reasons why you are unable to access your Sync Mobile app from Bank Independent. Here are some common issues and solutions to try:

    1. Check your internet connection. Make sure that your mobile device is connected to the internet and has a strong signal. Poor internet connection can prevent the app from loading or functioning properly.
    2. Check for app updates. Make sure that you have the latest version of the Sync Mobile app installed on your mobile device. Outdated versions of the app can cause problems and may prevent you from accessing your account.
    3. Verify your login credentials. Ensure that you are entering the correct login credentials for your Bank Independent account. Double-check your username and password to make sure they are correct. You may also want to try resetting your password if you are having trouble logging in.
    4. Contact customer support. If you have tried the above solutions and are still unable to access the app, you can contact Bank Independent's customer support for further assistance. They may be able to help you troubleshoot the issue and find a solution.
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