Lender
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i

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3.2
(41 Ratings)

Advance America Account Review

Advertiser Disclosure

How To Login in Advance America Account?

To login to your personal account, please follow these steps:

  1. Go to the Advance America website.
  2. Click on the "Login" button located in the top right corner of the homepage.
  3. Enter your email address and password in the fields provided.
  4. Click on the "Login" button.

If you have forgotten your password, click on the "Change/Forgot password" link and follow the prompts to reset it. If you continue to have issues logging in, you can contact their customer support for assistance.

Key Features

Advance America is a financial services company that offers a range of products and services to its customers. Some of the key features include:

  1. Quick and easy application process. The company provides a simple and easy application process that allows customers to apply for a loan online, over the phone, or in person at one of their locations.
  2. Flexible repayment options. Advance America offers flexible repayment options for their loans, including paying in full or making partial payments.
  3. No prepayment penalty. The lender allows customers to pay back their loans early without any prepayment penalty fees, giving them the flexibility to pay off their loan as soon as they are able.
  4. In-store services. The company has over 1,800 physical locations across the United States where customers can visit to apply for loans, cash checks, and receive other financial services.
  5. Fast funding. Advance America offers fast funding options, with some loans being funded the same day or within 24 hours of approval.

How To Register an Account?

To apply for a loan at Advance America, customers have three options:

  1. Apply online. Customers can visit the company's website and fill out an online application form. It requires personal information such as the customer's name, contact information, employment details, and banking information.
  2. Apply in-store. Customers can also apply for a loan in person at one of Advance America's physical locations. They will need to bring a government-issued photo ID, a recent pay stub or bank statement, and a blank check from their checking account.
  3. Apply over the phone. Customers can call Advance America's customer service center and complete the loan application over the phone. They will need to provide the same personal and financial information as in the online application or in-store application.

After submitting the loan application, customers will receive a decision on their loan status within minutes. If the loan is approved, customers can choose to receive the funds via direct deposit, cash pick up, or prepaid debit card.

Step-by-step Registration

Here are the instructions for registering a personal account at Advance America:

  1. Go to the Advance America website.
  2. Click on the "Login" button located in the top right corner of the homepage.
  3. On the login page, click on the "New to Advance America? Apply Now" button located below the login fields.
  4. Provide the required personal information, including your name, address, phone number, email address, date of birth, and SSN.
  5. Enter your employment information, including your employer's name, address, and phone number, as well as your job title and length of employment.
  6. Enter your banking information, including your bank account number and routing number.
  7. Review the terms and conditions, then check the box to indicate that you agree with them.
  8. Click on the "Submit" button to complete the application process.

Once you have submitted your application, you will receive a decision on your loan status within minutes. If your loan is approved, you can then set up your personal account by following the prompts provided.

How Do Advance America Loans Work?

Advance America offers different types of loans, such as payday loans, installment loans, and title loans. Here's how each type of loan works:

  1. Payday loans. Payday loans from Advance America are short-term loans that allow customers to borrow a small amount of money to cover unexpected expenses. The loan amount is typically due on the borrower's next payday, and customers can apply for a payday loan online, in-store, or over the phone. If the loan is approved, the customer receives the funds via direct deposit, cash pick up, or prepaid debit card.
  2. Installment loans. They allow customers to borrow a larger amount of money and repay it over time with fixed payments. Customers can apply for an installment loan online, in-store, or over the phone, and if the loan is approved, the customer receives the funds via direct deposit, cash pick up, or prepaid debit card. The loan term and payment schedule will depend on the customer's individual loan agreement.
  3. Title loans. Title loans from Advance America allow customers to borrow money against the value of their car. Customers can apply for a title loan in-store and if the loan is approved, the customer receives the funds via check or direct deposit. The loan amount and terms will depend on the value of the customer's car and the state they live in.
  4. Line of credit. The company also offers a line of credit, which allows customers to borrow money up to a certain limit. Customers can draw on the line of credit as needed and only pay interest on the amount borrowed. Customers can apply for a line of credit online or in-store. If approved, customers can receive funds via direct deposit, cash pick up, or prepaid debit card.

Loan Funding Times

The loan funding times at Advance America can vary depending on the type of loan and the funding method chosen by the customer. Here is a breakdown of the funding times for each loan type:

  1. Payday loans. Funds can be disbursed via direct deposit, cash pick up, or prepaid debit card, typically within one business day.
  2. Installment loans. Funds for installment loans can be disbursed via direct deposit, cash pick up, or prepaid debit card, typically within one business day.
  3. Title loans. Funds for title loans can be disbursed via check or direct deposit, typically within one business day.
  4. Line of credit. Customers can receive funds via direct deposit, cash pick up, or prepaid debit card, typically within one business day.

Loan funding times can vary depending on the time of day the loan application is submitted, the accuracy and completeness of the information provided in the application, and any additional verification requirements. In some cases, funding may be delayed due to additional review or verification requirements. Customers can contact Advance America's customer service center for more information on loan funding times and requirements.

Who Are Advance America Loans For?

Advance America loans are designed to help individuals who are facing unexpected expenses and need access to cash quickly. The loans are available to anyone who meets the eligibility requirements, which vary depending on the type of loan. Here are some examples of who the loans may be suitable for:

  1. Individuals who need money quickly. Advance America loans can be approved and disbursed quickly, making them a suitable option for people who need access to cash urgently.
  2. People who have bad credit. Loans do not require a high credit score, making them a viable option for individuals who have less than perfect credit.
  3. Anyone who needs a small amount of money. Advance America’s loans start from as little as $100, which makes them an appropriate option for individuals who need a small amount of cash to cover unexpected expenses.
  4. People who are unable to obtain traditional bank loans. The company’s loans may be suitable for individuals who are unable to obtain traditional bank loans due to a lack of credit history or other factors.
  5. Individuals who need flexible repayment options. Advance America loans provide flexible repayment options, allowing customers to repay their loans over time with fixed payments, which may be suitable for people who need to manage their finances carefully.

How To Delete an Account?

If you want to delete your account with Advance America, you can follow these steps:

  1. Contact their customer service center either by phone or email and request to close your account.
  2. Provide the customer service representative with your account details and any other necessary information that they may require.
  3. Confirm with the customer service representative that your account has been closed.
  4. If you have any remaining loan balance or outstanding payments, make sure to settle them before closing your account.

It's important to note that if you have an outstanding loan with Advance America, you cannot delete your account until the loan is paid off in full. Additionally, the company may retain some of your personal information for legal or regulatory purposes even after your account is closed.

How To Reset a Password?

If you have forgotten your password for your Advance America account, you can reset it by following these steps:

  1. Go to the Advance America website.
  2. Click on the "Login" button located in the top right corner of the homepage.
  3. On the login page, click on the "Change/Forgot Password" link located below the login fields.
  4. Enter your email address associated with your Advance America account and choose the password reset method, either via SMS or voice call.
  5. If you select the SMS method, you will receive a verification code on your registered mobile number. Enter the code on the next screen and click on the "Submit" button.
  6. If you select the voice call method, you will receive a call with a verification code. Enter the code on the next screen and click on the "Submit" button.
  7. Once you verify your account, you can create a new password and confirm it.
  8. Click on the "Submit" button to save your new password.

If you face any issues during the password reset process, you can contact Advance America's customer service center for assistance.

FAQ

How Do I Contact Advance America?

There are several ways to contact Advance America:

  1. Chat. You can chat with Advance America's customer service representatives by visiting their website during their chat hours, which are Monday to Friday from 8:00 am to 9:00 pm EST, and Saturday from 9:00 am to 6:00 pm EST.
  2. In-store. You can visit one of the company’s physical locations to speak with a customer service representative in person.
  3. Phone. You can call their customer care center at 1-844-562-6480, Monday to Friday from 8:00 am to 9:00 pm EST, and Saturday from 9:00 am to 6:00 pm EST.
  4. Email. You can send an email to the customer service team at “Contact Us” page of the Advance America website, and they will respond within 2 business days.
  5. Message on Facebook. You can send a message to Advance America on Facebook, and they will respond as soon as possible.

How Do I Activate My Advance America Account?

To activate your account, you can follow these steps:

  1. Go to the Advance America website.
  2. Click on the "Login" button located in the top right corner of the homepage.
  3. On the login page, click on the "Create Online Account" link located below the login fields.
  4. Enter the required information, which includes your state of residence, email address, date of birth, and Social Security number.
  5. Click on the "Continue" button.
  6. Follow the prompts to complete the account creation process.
  7. Once your account is created, you can log in to your Advance America account using your email address and the password you created during the account creation process.

If you face any issues during the account activation process, you can contact Advance America's customer service center for assistance.

Why Can't I Access My Advance America Account Online?

There could be several reasons why you are unable to access your Advance America account online. Here are a few possible reasons:

  1. Incorrect login credentials. Make sure that you are using the correct email address and password associated with your Advance America account. If you have forgotten your password, you can reset it using the "Change/Forgot password" link on the login page.
  2. Account not yet activated. If you recently created an Advance America account, make sure that you have completed the account activation process. You should have received an email with instructions on how to activate your account.
  3. Account is locked. If you have entered your login credentials incorrectly multiple times, your account may be locked for security reasons. Contact Advance America's customer service center to unlock your account.
  4. Technical issues. If there are technical issues with the Advance America website, you may not be able to access your account online. Try accessing your account at a later time or contact customer service for assistance.
Financial products
Advance America
Online Loans
Rating by Finanso®
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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
0
300
650
1000
to 25000.00 $
Rate
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Effective interest rate on the product

to 1.80 %
Term
i

Loan term for the financial product

to 24 days
Advance America
Personal Loan
Rating by Finanso®
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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
0
300
650
1000
to 25000.00 $
Rate
i

Effective interest rate on the product

to 1.80 %
Term
i

Loan term for the financial product

to 24 days
Apply
Advance America
Personal Line of Credit
Rating by Finanso®
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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
0
300
650
1000
up to $25,000
Apply
Rating by Finanso®
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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
0
300
650
1000
to 25000.00 $
Rate
i

Effective interest rate on the product

0.60 – 1.00 %
Term
i

Loan term for the financial product

to 24 days
Apply
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
0
300
650
1000
to 25000.00 $
Rate
i

Effective interest rate on the product

1.00 – 6.00 %
Term
i

Loan term for the financial product

to 24 days
Apply
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
0
300
650
1000
to 25000.00 $
Rate
i

Effective interest rate on the product

1.00 – 6.00 %
Term
i

Loan term for the financial product

to 24 days
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

3.23
(41 Ratings)
Recommended FinScore™
0
300
650
1000
100.00 – 445.00 $
Rate
i

Effective interest rate on the product

to 0.92 %
Term
i

Loan term for the financial product

to 24 days
Advance America
Title Loans
Rating by Finanso®
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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
0
300
650
1000
up to $25,000
Term
i

Loan term for the financial product

up to 24 months
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Rating by Finanso®
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Recommended FinScore™
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to 5500.00 $
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to 1 months
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Interest rates are given in accordance with the rates of the Advance America of 12.06.2024
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All Advance America’s reviews by june 2024
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4.6
Advantages
I have never encountered any issues with this company. They consistently deliver funds on time, and the repayment process is straightforward. They do an excellent job of keeping customers informed, their staff is friendly, and I rely on their services frequently.
Complain
4.4
Advantages
The kindness and efficiency of the staff were exceptional. Despite there being two people in front of me, I only had to wait for about 20 minutes. Thank you for the prompt service!
Complain
4.6
Advantages
As a senior citizen with limited mobility, I greatly appreciate the convenience that Advance America offers. I can request and pay my cash advance loan from the comfort and privacy of my home. Thank you for making this process accessible and hassle-free for individuals like me.
Complain
4.6
Advantages
My experience with Advance America was excellent. The process to provide the necessary information for repaying my loan was quick and efficient. The staff was polite and helpful throughout. I also appreciated the convenience of being able to borrow the money back and have it deposited directly onto an ATM card, which was then credited back to my account.
Complain
4.6
Advantages
When you're in need of assistance, you are readily available for your customers, always willing to provide immediate help. The employees are genuinely friendly and extremely helpful.
Complain
4.8
Advantages
The entire team was exceptionally accommodating to my needs, taking the time to assist me thoroughly. I truly appreciated the positive experience they provided.
Complain
2
Disadvantages
I received a contact from them stating that I was approved for a $5,000 loan. Fortunately, I decided to investigate further and discovered that their email had an @gmail ending, which raised suspicions. It's essential to be cautious and never accept a loan from a website with an @gmail email address, as it's likely a scam. Additionally, never share pictures of your ID with such sources. I reported them to help protect others, and I encourage everyone to stay vigilant and safeguard themselves from potential scams.
Complain
4.2
Advantages
The team members at Advance America were highly professional and incredibly helpful. I was initially feeling anxious, but their assistance immediately put me at ease, and I felt a sense of relief.
Complain
4.6
Advantages
I received excellent service, and the process of making payments and requesting funds was extremely user-friendly. The customer service was exceptional, and I particularly appreciated the assistance I received from the lady who initially helped me set everything up. She took care of all the details for me, making the experience even better.
Complain
1.8
Disadvantages
Advance America withdrew approximately $300 from my bank account without prior notice. I strongly advise against setting up automatic payments with them. If they request your checking account number for deposit purposes, consider opting for a deposit onto your debit card instead. This unexpected withdrawal caused all my bills to bounce, resulting in a difficult financial situation. To make matters worse, they provided me with a loan to cover the bounced checks and claimed they were unsure where the mistake occurred.
Complain
Overall company rating
3.2
/ 5
41 reviews
Execution of an application
3.3
Support service
3.2
Mobile app
3.2
Service quality
3.2
Your satisfaction level
3.2
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