Lender
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

3.7
(28 Ratings)

ACE Cash Express Mobile App

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ace cash express app

The ACE Elite Mobile app is a mobile banking solution offered by ACE Cash Express, a financial services company. The app allows ACE Elite cardholders to manage their accounts on-the-go, including checking their balance, viewing transaction history, and depositing checks using mobile deposit.

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Mobile App Features

  1. Mobile Check Deposit. Users can deposit checks remotely using the mobile app. Simply take a photo of the check with your smartphone camera and submit it through the app for processing.
  2. Bill Pay. The app allows users to pay bills directly from their account. Users can schedule one-time or recurring payments, view payment history, and receive payment reminders.
  3. Account Alerts. Users can set up custom alerts to stay informed about account activity, such as when a deposit is made, a bill is due, or a purchase is made.
  4. Budgeting Tools. The app provides a variety of budgeting tools to help users manage their finances, including spending trackers, expense categories, and personalized budgets.
  5. Money Transfer. The app allows users to send money to other ACE Elite cardholders, as well as to external bank accounts.
  6. ATM Locator. Users can find nearby ACE Cash Express ATMs to withdraw cash without a fee.
  7. Customer Service. The app provides access to customer support, including chat support and a toll-free customer service number.

ACE Elite Mobile app

How to Download the ACE Cash Express App?

For iOS

  1. Open the App Store. Unlock your iOS device and find the App Store icon. Tap on it to open the App Store.

  2. Search for "ACE Elite". In the search bar at the bottom of the screen, type "ACE Elite" and tap the search button.

  3. Select the ACE Elite App. From the search results, find the ACE Elite app. It should have the ACE Elite logo. Tap on the app to view its details.

  4. Download the App. Tap the "Get" button next to the ACE Elite app. You may be prompted to enter your Apple ID password or use Face ID/Touch ID to confirm the download.

  5. Open the App. Once the app has been downloaded and installed, tap "Open" to launch the ACE Elite app. You can also find it on your home screen.

For Android

  1. Open Google Play Store. Unlock your Android device and find the Google Play Store icon. Tap on it to open the Play Store.

  2. Search for "ACE Elite". In the search bar at the top of the screen, type "ACE Elite" and tap the search button.

  3. Select the ACE Elite App. From the search results, locate the ACE Elite app. It should display the ACE Elite logo. Tap on the app to view more details.

  4. Install the App. Tap the "Install" button. The app will begin downloading. You may need to grant permission or accept terms and conditions before the installation begins.

  5. Open the App. After the app has been downloaded and installed, tap "Open" to launch the ACE Elite app. You can also find it in your app drawer.

How to Apply in the ACE Cash Express App?

You cannot apply for a loan through the ACE Cash Express app, as it is designed solely for managing your prepaid ACE card. To apply for a loan, you need to visit the ACE Cash Express website and follow the online application process. The app is useful for checking your card balance, viewing transaction history, and managing your prepaid card funds, but all loan applications must be completed through the website.

How to Make Payments Through the ACE Cash Express App?

You can only repay your ACE prepaid card through the ACE Cash Express app. The app offers various features to manage your card, including enrolling in Direct Deposit, loading checks to your card with Mobile Check Load, setting up bank transfers, depositing your tax refund, and visiting an ACE Cash Express store to add money or cash. These functionalities help you efficiently manage and repay your prepaid card balance using the app.

How to Delete ACE Cash Express App?

For iOS

  1. Locate the ACE Elite App. Find the ACE Elite app on your home screen.

  2. Tap and Hold the App Icon. Press and hold the ACE Elite app icon until all the app icons start to jiggle.

  3. Tap the "Remove App" Option. A small menu will appear above the app icon. Tap "Remove App."

  4. Confirm Deletion. Tap "Delete App" in the confirmation prompt that appears.

  5. Finalize the Deletion. Confirm the deletion once more if prompted. The app will be removed from your device.

For Android

  1. Locate the ACE Elite App. Find the ACE Elite app icon on your home screen or in the app drawer.

  2. Tap and Hold the App Icon. Press and hold the ACE Elite app icon until a menu appears or the icon starts to move.

  3. Drag the App to the Uninstall Area. Drag the app icon to the "Uninstall" option that appears at the top or bottom of the screen.

  4. Confirm Uninstallation. A confirmation prompt will appear. Tap "OK" or "Uninstall" to confirm.

  5. Finalize the Uninstallation. The app will be removed from your device.

Additional Resources

FAQ

Why can't I access my ACE Elite Mobile app?

There can be several reasons why you may not be able to access your ACE Elite Mobile app. Here are a few possible reasons:

  1. Incorrect login credentials. Make sure you are entering the correct username and password associated with your account. If you have forgotten your login credentials, you can reset your password or retrieve your username by following the prompts on the login screen.
  2. Network connection issues. If you are having trouble accessing the app, it could be due to network connection issues. Check that your device is connected to a stable network and try again.
  3. App update required. If you have an outdated version of the ACE Elite Mobile app, you may not be able to access it. Check for app updates in the app store and download the latest version if available.
  4. Account issues. If there is an issue with your ACE Elite account, such as a frozen account or a security alert, you may not be able to access the app. Contact ACE Elite customer service to resolve any account-related issues.
  5. App malfunction. If the app is malfunctioning or crashing frequently, try uninstalling and reinstalling the app from the app store.

If none of these solutions work, contact ACE Elite customer service for further assistance.

Is the ACE Cash Express mobile app free to use?

Yes. The ACE Cash Express mobile app is free to download and use. However, standard data rates from your mobile carrier may apply.

How secure is the ACE Cash Express mobile app?

The ACE Cash Express mobile app uses advanced security measures, including encryption and secure login, to protect your personal and financial information. It is designed to ensure that your data is safe and secure while using the app.

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Rating by Finanso®
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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
0
300
650
1000
100.00 – 1500.00 $
Rate
i

Interest rate

to 661.72 %
Term
i

Loan term for the financial product

9 days – 35 days
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
0
300
650
1000
100.00 – 5000.00 $
Rate
i

Interest rate

to 436.89 %
Term
i

Loan term for the financial product

to 5 months
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
0
300
650
1000
100.00 – 1500.00 $
Rate
i

Interest rate

to 661.72 %
Term
i

Loan term for the financial product

9 days – 35 days
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

3.502
(22 Ratings)
Recommended FinScore™
0
300
650
1000
$2000
Rate
i

Interest rate

up to 570.10
Term
i

Loan term for the financial product

6 Months
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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

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2000.00 – 100000.00 $
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Rating by Finanso®
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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
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300
650
1000
100.00 – 4000.00 $
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

3.93
(20 Ratings)
Recommended FinScore™
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450.00 – 12000.00 $
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Interest rate

27.50 – 81.29 %
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Loan term for the financial product

6 months – 1399 days
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ACE Cash Express loans calculator

ACE Cash Express calculator will allow you to calculate an approximate payment schedule for the loan

ACE Cash Express calculator
Interest rates are given in accordance with the rates of the ACE Cash Express of 21.01.2025
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ACE Cash Express reviews 2025
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4.4
Pros
I submitted an online application for a $300 installment loan through ACE Cash Express, and the funds were deposited into my account on the following business day. They conveniently deduct my installment loan payments from my paycheck when it's deposited. My experience with ACE Cash Express has been hassle-free, and they've proven to be an excellent choice for securing short-term installment loans.
Complain
1.8
Cons
I've had two instances where Ace took their payment out earlier than expected, resulting in a $35 overdraft fee each time. When I called to address this issue, they claimed it was scheduled for the 1st, not the 3rd. However, this contradicts their previous practice of withdrawing it on the 3rd. Given this inconsistency, I would strongly advise against using Ace's services.
Complain
4.4
Pros
I've been a loyal customer of ACE Cash Express for several years, and I've consistently experienced excellent customer service. Their convenient location and hours make it an ideal choice for my banking transactions. I have no hesitation in continuing to rely on ACE for my financial needs.
Complain
2
Cons
This place requires payments every 10 days instead of aligning with a regular payday schedule, which can be quite inconvenient. What's even worse is that when you reach out to them to request a change in your due date, they're uncooperative and unhelpful. My experience with them has been one of the most frustrating and unpleasant encounters I've had.
Complain
4.4
Pros
When it comes to payday loans, Ace is a straightforward, no-nonsense option with no hidden fees or predatory practices. I've relied on Ace for loans on three occasions, and each time, it's been a smooth experience with no problems. The loan fees are reasonable, and their website is user-friendly, making the process even more convenient.
Complain
4.2
Pros
Ace Cash is a friendly and excellent establishment with incredibly helpful and top-notch customer service. Without a doubt, based on the valuable information and positive experiences I've had here, I'll definitely return to this location for any future loans.
Complain
4.6
Pros
During my visit to Ace Cash Express, the representative provided exceptional assistance and displayed remarkable courtesy, not only towards me but also towards a customer on the phone and those in the store. Their friendliness was truly noteworthy, and I'm grateful for the positive experience. Thank you!
Complain
2
Cons
My interactions with this company haven't been very positive, even though the staff is genuinely friendly. The check-cashing rates are just too high. Paying $53 to cash a $1,381 check feels excessive. I could understand fees in the range of $20-30, but this fee seems exorbitant. I work diligently for my money, and it's disheartening to see hardworking people like me being charged such high fees, especially when every dollar matters.
Complain
4.6
Pros
I initially borrowed $200, and to date, I've paid a total of $459. They persistently continue deducting money from my account, and I'm left wondering when this loan will finally be considered paid off and concluded. I have made up my mind to never engage with this company again. Their practices are highly distressing, and I shudder to think how much more money they would have withdrawn had I not taken the step to contact my bank and halt the payments.
Complain
1.8
Cons
This company is blatantly violating the Fair Credit Reporting Act. Initially, they hounded me daily with calls from unidentified numbers until I insisted they stop, which I documented on a recorded line. I informed them of my intention to repay the outstanding balance of the predatory loan they had issued.
However, their response was troubling. Instead of abiding by our agreement, they engaged another company to contact not only me but also my family, using misleading phone numbers. Furthermore, they left me threatening voicemails, alleging that they were preparing to file a lawsuit. This, despite the fact that I had demonstrated my intent to repay the loan by visiting one of their branches a month ago, only to be turned away due to their malfunctioning card system. I believe they can verify this with their surveillance footage.
To compound matters, the information they've recorded on the contract, including my email address, is inaccurate. They are making baseless accusations of fraud without providing any evidence. At a time when I've been grappling with financial hardships and just welcomed a child into my family, I was finally ready to settle the remaining balance. However, they've hit me with these unfounded allegations.
Complain
Company rating
3.7
/ 5
28 reviews
Application
3.8
Support service
3.8
Mobile App
3.3
Service quality
3.8
Your satisfaction level
3.8
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