How to register an account?
A "Customer login" button is located in the top right corner. Click it, and you will be transported to a separate page.
Here, you have to click the “Create an account now” button. Provide your first and last name, account number, and last four numbers of your SSN. Submit the form and check your email. There will be a verification message, and you can access your account.
Features
With a personal account, you can manage and monitor your current loans and make monthly payments.
The functionality of the website sometimes overlaps with the functionality of the app. Still, sometimes it's only possible to perform a certain task only through the desktop version. Either way, the things you can do through this borrower's website differ little from what you get on similar platforms.
How to reset a password?
On the login page, you will see a "Forgot password" link. After you follow it, you will be asked to specify your username. This is the email you've applied for a loan with.
You will need to follow all the instructions to reset your password and gain access to your account again. The instructions are sent to your email. Once you follow the link, create a new password and remember it.
How to delete an account?
To delete your account, you will have to contact customer support. As of right now, there's no other option available for those that want to reactivate their accounts.
Keep in mind that the company will only allow you to delete an account if you don't have any debts left. They will consider your request and contact you through phone or email.
