Bank
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2.2
(20 Ratings)

Fifth Third Bank

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About bank

Fifth Third Bank is a regional banking corporation based in Cincinnati, Ohio. It was founded in 1858 and has grown to become one of the largest banks in the United States, with over 1,200 branches in 11 states. The bank offers various financial services to individuals, businesses, and institutions, including personal and commercial banking, investment services, and wealth management.

Fifth Third Bank's personal banking services include checking and savings accounts, mortgages, home equity loans, and credit cards. The bank's commercial banking services are designed to help businesses grow and manage their finances, offering services such as business checking and savings accounts, lines of credit, and loan financing. In addition, Fifth Third Bank's investment services include wealth management, retirement planning, brokerage services, and insurance products.

One of the unique features of Fifth Third Bank is its commitment to sustainability and community development. The bank has implemented several initiatives to promote environmentally-friendly practices, such as financing renewable energy projects and investing in environmentally-friendly companies. It also supports local communities through charitable donations, volunteer programs, and community development initiatives.

In recent years, Fifth Third Bank has made significant investments in technology, such as its digital banking platform, to provide customers with an enhanced online and mobile banking experience. The bank's goal is to make banking more convenient and accessible for its customers and to help them achieve their financial goals.

In conclusion, Fifth Third Bank is a well-established and reputable financial institution that has been serving customers for over 160 years. With a wide range of financial products and services and a commitment to sustainability and community development, Fifth Third Bank is a strong choice for individuals and businesses looking for a reliable and trustworthy banking partner.

Key Features

Here are some key features and characteristics of Fifth Third Bank:

  1. Wide range of products and services. Fifth Third Bank offers a comprehensive suite of financial products and services, including personal and commercial banking, investment services, and wealth management.
  2. Strong presence in the Midwest. The bank has a strong regional presence, with over 1,100 branches in 11 states across the Midwest, including Ohio, Florida, Georgia, Illinois, Indiana, Kentucky, Michigan, North Carolina, South Carolina, Tennessee, and West Virginia
  3. Digital banking platform. Fifth Third Bank has invested in technology to provide customers with an enhanced online and mobile banking experience. This includes digital tools such as online and mobile banking, bill pay, and digital wallets.
  4. Commitment to sustainability and community development. Fifth Third Bank is committed to promoting environmentally-friendly practices and supporting local communities through charitable donations, volunteer programs, and community development initiatives.
  5. Personalized financial solutions. The bank offers personalized financial solutions to help customers achieve their financial goals, such as wealth management and retirement planning, as well as mortgage and loan financing.
  6. Strong financial performance. Fifth Third Bank has a strong financial performance, with a history of stable earnings and growth. The bank has received recognition for its strong financial stability and has been rated highly by credit rating agencies.
  7. Experienced management team. Fifth Third Bank has a talented and experienced management team, which has helped guide the bank to continued growth and success. The bank has a well-established reputation for providing high-quality customer service and innovative financial solutions.

Requirements

Here are some of the requirements for opening an account with Fifth Third Bank:

  1. Identification. To open an account, you will need to provide a valid government-issued photo ID, such as a driver's license, passport, or state-issued ID card.
  2. Residency. You will need to provide proof of your current address, such as a utility bill or bank statement.
  3. Social Security number. You will need to provide your Social Security number to open an account.
  4. Minimum deposit. No minimum deposit is required to open a Fifth Third checking or savings account. Account must be funded within 45 days of opening.
  5. ChexSystems report. Fifth Third Bank may review your ChexSystems report to determine your eligibility for an account. ChexSystems is a consumer reporting agency that tracks your banking history and provides information to banks about your account history and any potential risk.
  6. Age. You must be at least 18 years old to open a personal account with Fifth Third Bank.
  7. Business documentation. If you are opening a business account, you will need to provide documentation such as a business tax ID number and articles of incorporation.

These requirements may vary based on the type of account you are opening and your individual circumstances. It's best to check with a Fifth Third Bank representative for specific requirements and any additional documentation that may be needed.

Access on the Go

Fifth Third Bank provides its customers with convenient and accessible banking options, including the ability to bank on the go. Here are some of the ways you can access your Fifth Third Bank account from anywhere:

  1. Mobile App. Fifth Third Bank has a mobile app that allows you to check your account balances, view transactions, deposit checks, and pay bills from your smartphone or tablet. The app is available for iOS and Android devices and can be downloaded free from the App Store or Google Play.
  2. Online Banking. You can also access your account through Fifth Third Bank's online banking platform. This allows you to check your account balances, view transactions, transfer funds, and pay bills from your computer or tablet.
  3. Text and Email Alerts. Fifth Third Bank offers text and email alerts to keep you informed about your account activity, including low-balance and transaction notifications.
  4. 24/7 Customer Service. Fifth Third Bank offers 24/7 customer service support, so you can get help whenever you need it. You can reach a customer service representative through the bank's website or mobile app or by calling the customer service number.

By offering these convenient banking options, Fifth Third Bank makes it easy for you to manage your finances on the go and provides peace of mind knowing that you can access your money whenever you need it.

Fifth Third Bank products

Fifth Third Bank offers a wide range of financial products and services, including:

  1. Personal banking. Fifth Third Bank offers checking, savings, and money market accounts, as well as personal loans, mortgages, and home equity loans.
  2. Commercial banking. The bank offers various business banking services, including business checking and savings accounts, lines of credit, and loans.
  3. Wealth management. Fifth Third Bank provides wealth management services to help customers manage their finances and plan for the future, including investment management, retirement planning, and trust services.
  4. Credit cards. The bank offers a range of credit cards, including personal and business cards with rewards, cash back, and travel benefits.
  5. Insurance. Fifth Third Bank offers insurance products, including life and business insurance, to help customers protect their assets and families.
  6. Investment services. The bank provides investment services, including brokerage services, retirement planning, and mutual funds.
  7. Digital banking. Fifth Third Bank offers digital banking services, including online and mobile banking, bill pay, and digital wallets, to help customers manage their finances from anywhere.

These products and services are designed to meet the diverse financial needs of individuals, families, and businesses. They can be customized to fit each customer's unique financial goals and circumstances. If you're interested in learning more about the specific products and services offered by Fifth Third Bank, it's best to consult a representative directly.

Which associations does Fifth Third Bank belong to?

Fifth Third Bank is a member of several associations and organizations, including:

  1. FDIC. Fifth Third Bank is a Federal Deposit Insurance Corporation (FDIC) member, which provides insurance for depositors in case the bank fails.
  2. Federal Reserve System. The bank is supervised by the Federal Reserve System, the central banking system of the United States.
  3. Clearing House Association. Fifth Third Bank is a member of The Clearing House Association, a trade association that provides payment, clearing, and settlement services to its member banks.
  4. National Automated Clearing House Association (NACHA). The bank is a member of NACHA, which is a not-for-profit association that governs the Automated Clearing House (ACH) Network. This payment system enables electronic transactions between banks.
  5. American Bankers Association (ABA). Fifth Third Bank is a member of the American Bankers Association, a trade association representing the banking industry in the United States.

By belonging to these associations and organizations, Fifth Third Bank can provide its customers with a wide range of services and products and access to a network of resources and expertise.

Bank Reliability

Fifth Third Bank is considered a reliable financial institution, offering its customers a wide range of products and services. The bank has been in operation for over 170 years and has a strong reputation for providing excellent customer service and a stable banking experience.

In terms of financial stability, Fifth Third Bank is well-capitalized. It has a strong balance sheet, which helps to ensure the reliability of the bank and the security of its customers' deposits. The bank is also a member of the FDIC, which provides deposit insurance up to $250,000 per depositor, per account ownership category, in case the bank fails.

In addition, Fifth Third Bank invests in advanced security technology to protect its customers' personal and financial information. The bank uses encryption, firewalls, and multi-factor authentication to keep its customers' information safe and secure.

Overall, Fifth Third Bank's long history of stability, strong reputation, and commitment to security make it a reliable choice for individuals and businesses looking for a financial institution that they can trust with their money.

Fifth Third Bank vs. Wells Fargo

Fifth Third Bank and Wells Fargo are both large, well-established financial institutions that offer a wide range of products and services. However, there are some key differences between the two banks that customers may want to consider when choosing between them:

  1. Geographic presence. Fifth Third Bank operates primarily in the Midwest and Southeast regions of the United States. At the same time, Wells Fargo has a broader national footprint, with branches and ATMs located in many parts of the country.

  2. Product offerings. Both banks offer a wide range of products and services, including personal and business banking, wealth management, credit cards, and insurance. However, there may be some differences in the specific products and services each bank offers and the fees associated with those products.

  3. Customer service. Both banks have a reputation for providing excellent customer service, but there may be some regional differences in the level of service and availability of resources.

  4. Technology and digital banking. Both banks have invested in technology and offer digital banking options, such as online and mobile banking, but there may be differences in the specific features and capabilities of each bank's digital platform.

  5. Financial stability. Both Fifth Third Bank and Wells Fargo are well-capitalized and considered financially stable, but each bank's specific financial performance and stability can vary.

Ultimately, the choice between Fifth Third Bank and Wells Fargo will depend on various factors, including the customer's specific financial needs, location, and preferences. It may be helpful to compare the specific products, services, fees, and features each bank offers to determine which one is the best fit.

Fifth Third Bank vs. TD Bank

Fifth Third Bank and TD Bank are large financial institutions offering various products and services. However, there are some key differences between the two banks that customers may want to consider when choosing between them:

  1. Geographic presence. Fifth Third Bank operates primarily in the Midwest and Southeast regions of the United States. At the same time, TD Bank has a broader national footprint, with branches and ATMs located primarily in the East Coast and Mid-Atlantic regions.

  2. Product offerings. Both banks offer a wide range of products and services, including personal and business banking, wealth management, credit cards, and insurance. However, there may be some differences in the specific products and services each bank offers and the fees associated with those products.

  3. Customer service. Both banks have a reputation for providing excellent customer service, but there may be some regional differences in the level of service and availability of resources.

  4. Technology and digital banking. Both banks have invested in technology and offer digital banking options, such as online and mobile banking, but there may be differences in the specific features and capabilities of each bank's digital platform.

  5. Financial stability. Both Fifth Third Bank and TD Bank are well-capitalized and considered financially stable, but each bank's specific financial performance and stability can vary.

Ultimately, the choice between Fifth Third Bank and TD Bank will depend on a variety of factors, including the customer's specific financial needs, location, and preferences. It may be helpful to compare the specific products, services, fees, and features each bank offers to determine which one is the best fit.

Fifth Third Bank vs. Bank of America

Fifth Third Bank and Bank of America are both large financial institutions that offer a wide range of products and services. However, there are some key differences between the two banks that customers may want to consider when choosing between them:

  1. Geographic presence. Fifth Third Bank operates primarily in the Midwest and Southeast regions of the United States. At the same time, Bank of America has a broader national footprint, with branches and ATMs located in many parts of the country.

  2. Product offerings. Both banks offer a wide range of products and services, including personal and business banking, wealth management, credit cards, and insurance. However, there may be some differences in the specific products and services each bank offers and the fees associated with those products.

  3. Customer service. Both banks have a reputation for providing excellent customer service, but there may be some regional differences in the level of service and availability of resources.

  4. Technology and digital banking. Both banks have invested in technology and offer digital banking options, such as online and mobile banking, but there may be differences in the specific features and capabilities of each bank's digital platform.

  5. Financial stability. Both Fifth Third Bank and Bank of America are well-capitalized and considered financially stable, but each bank's specific financial performance and stability can vary.

Ultimately, the choice between Fifth Third Bank and Bank of America will depend on a variety of factors, including the customer's specific financial needs, location, and preferences. It may be helpful to compare the specific products, services, fees, and features each bank offers to determine which one is the best fit.

Fifth Third Bank vs. Capital One

Fifth Third Bank and Capital One are both large financial institutions that offer a wide range of products and services. However, there are some key differences between the two banks that customers may want to consider when choosing between them:

  1. Geographic presence. Fifth Third Bank operates primarily in the Midwest and Southeast regions of the United States. At the same time, Capital One has a broader national footprint, with branches and ATMs located in many parts of the country.

  2. Product offerings. Both banks offer a wide range of products and services, including personal and business banking, credit cards, and insurance. However, there may be some differences in the specific products and services each bank offers and the fees associated with those products.

  3. Customer service. Both banks have a reputation for providing excellent customer service, but there may be some regional differences in the level of service and availability of resources.

  4. Technology and digital banking. Both banks have invested in technology and offer digital banking options, such as online and mobile banking, but there may be differences in the specific features and capabilities of each bank's digital platform.

  5. Financial stability. Both Fifth Third Bank and Capital One are well-capitalized and considered financially stable, but each bank's specific financial performance and stability can vary.

Ultimately, the choice between Fifth Third Bank and Capital One will depend on a variety of factors, including the customer's specific financial needs, location, and preferences. It may be helpful to compare the specific products, services, fees, and features each bank offers to determine which one is the best fit.

Fifth Third Bank

FAQ

Who owns Fifth Third Bank?

Fifth Third Bank is a publicly traded company and is not owned by any single individual or entity. The bank is owned by its shareholders, who hold shares in the company and are entitled to a portion of the profits generated by the bank. The management team of Fifth Third Bank is responsible for overseeing the bank's operations and making decisions on behalf of the shareholders.

Is Fifth Third Bank a good bank?

Fifth Third Bank is generally considered to be a good bank. The bank has been in operation for over 150 years and is well-established in the Midwest and Southeast regions of the United States. It is considered well-capitalized and financially stable and offers a wide range of products and services, including personal and business banking, credit cards, wealth management, and insurance.

However, the perception of a bank's quality can vary depending on individual circumstances and experiences. For example, some customers may have had positive experiences with Fifth Third Bank, while others may have had negative experiences. Therefore, it's always a good idea to do your own research and compare different banks and their products and services before making a decision. Additionally, it's important to consider your financial needs and goals and the specific fees, rates, and features offered by the bank to determine if it is a good fit for you.

Is Fifth Third Bank hard to get approved for?

The approval process for a product or service offered by Fifth Third Bank can vary depending on several factors, including the specific product or service, the customer's credit history and financial profile, and the bank's underwriting standards and policies.

Generally, approval for a loan or credit product is based on the customer's creditworthiness and ability to repay the loan. Therefore, the bank will consider factors such as the customer's credit score, income, debt-to-income ratio, and employment history when determining whether to approve the loan.

To increase the chances of approval, it's essential to have a good credit history, a stable income, and a low debt-to-income ratio. It's also a good idea to compare different loan options and rates offered by different banks, including Fifth Third Bank, to find the best fit for your needs.

Ultimately, the approval process and the likelihood of approval can vary depending on the individual customer and the bank's underwriting standards and policies. Therefore, it may be helpful to speak with a representative from Fifth Third Bank to learn more about the approval process and the specific requirements for a particular product or service.

Company documents

Privacy Notice for Consumers

The quality of life in our community is important to us. We work, play and raise our families here. That’s why we’ve committed ourselves to improving lives in all the markets we serve.

© Fifth Third Bank
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Fifth Third Bank
30 Year FHA Purchase
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30 Year Cash-out Refi
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from 6.48 %
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30 Year Conventional Purchase
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from 6.52 %
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Home Equity Line of Credit (HELOC)
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Fifth Third Bank
Signature Loan
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2000.00 – 50000.00 $
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8.74 – 24.49 %
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1 years – 5 years
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2000.00 – 100000.00 $
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6.34 – 35.89 %
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Loan term for the financial product

2 months – 72 months
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3.93
(20 Ratings)
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450.00 – 12000.00 $
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27.50 – 81.29 %
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6 months – 1399 days
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Fifth Third Bank reviews 2024
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1.8
Cons
I have absolutely no idea how much I owe on my car at any given moment, and it's all because I can't get logged in. Thank goodness I have automatic payments set up, or I wouldn't be able to pay at all. To make matters worse, I'm currently going through a divorce, and when I tried to log in recently, it asked for MFA, my password, a text code, and even my birthday! I mean, seriously, what a ridiculous amount of security measures. But okay, fine, I put in my birthday. And it was wrong. So then I tried my ex's birthday. And that was wrong too. I mean, we were together for seven years - I know his birthday! I even double-checked to make sure I hadn't somehow forgotten it.

So then I called the bank, and despite the fact that my name is on the loan, those sexist jerks would only talk to my ex. And to make matters worse, their call line is only open while he's at work. So I had to call him at work to get him to tell them it was okay to talk to me. And then they told me that his birthday was wrong. But when I asked if they could at least tell me what the typo was on their end, so I could log in, they said no - they couldn't give out that information. I even asked if they could change it, and they just told me to get my own login and gave me some basic instructions before hanging up before I could make sure it worked. Surprise, surprise - it didn't.

That was months ago, and the same thing has repeated pretty much every month since then. Neither me nor my ex has been able to log in, and we're both locked out. It seems like they've changed something to make it harder for us to pay it off faster. This has got to be the biggest scam I've ever dealt with, and yet they act like it's our fault. Absolutely ridiculous.
Complain
2.6
Cons
This bank's customer service chat feature is inadequate, as agents based in Asia provide unhelpful copy-paste responses and direct customers to call the 800 number. Moreover, the bank has issues with transaction posting, as transactions made on a particular day do not appear in the account on the same day, but are posted days later. This makes it difficult to keep track of the balance and can lead to discrepancies between the account balance and one's actual balance. For instance, the account might show only $1000 instead of $1300, as the transaction history is slow to update correctly. To add to the frustration, the bank charges $35 for a checkbook with a transaction register.
Complain
2
Cons
The fraud and dispute department at 5/3rd Bank is the worst I have ever encountered. I have been disputing a small charge of $61.72 with them since October, which was a Hello Fresh charge that I was unable to resolve with Hello Fresh themselves. Hello Fresh suggested that it was an error with 5/3rd Bank. I contacted the bank and provided them with the confirmation email I received from Hello Fresh, but my dispute was denied, which is ridiculous. As per the REG Z, the bank should have credited my account after I provided proof and then charged back Hello Fresh. It should not take this long to resolve a simple issue. I would not recommend using their credit cards due to their understaffed and untrained fraud/dispute department, the lengthy investigation process, and the lack of contact with investigators. They need to make significant improvements to their dispute resolution process.
Complain
2.8
Cons
I deposited a check that was processed, but it hasn't reflected on my account. When I called the bank to inquire about its availability, I was told that it would be available after 7 pm today. However, when I checked my account, it was overdrawn. This has happened before over the Christmas holiday, and each representative gave me different reasons for the hold on the check. The bank has held checks for up to 15 days before, which is unacceptable. I'm now considering switching to a different bank.
Complain
1.6
Cons
Their online banking system is very dissatisfying. If you make a payment over the weekend, you cannot trace or confirm it. And if you make another payment to ensure that it went through, they cannot return the payment before 10 days.
Complain
2
Cons
I had a terrible experience with this company as they scammed me with my auto loan. We wanted to get a refund for our GAP insurance, which we were eligible for after just a few months of purchasing the vehicle. However, despite contacting them several times and waiting for five months, we never received the refund. Eventually, when I was able to talk to someone who seemed helpful, they transferred me to an outside party who had no connection with my loan and was an unknown gap company from a Google search. I discovered that I was not the only one who had been deceived in this way. Unfortunately, I am still chasing after my refund. I strongly advise against taking an auto loan from this fraudulent "company".
Complain
2.4
Cons
I do not recommend this bank to anyone. It's a scam! They claim that I had an account with them (which I don't remember having), and that I overdrew $107 back in 2010, and now they say I owe over $800. It's ridiculous! They acted like they couldn't contact me, but they had my number because I spoke to them. Besides, we all know they send out letters in the mail, which I never received. This bank sets you up for failure and preys on people who are struggling. Stay away from this bank!
Complain
3.2
Cons
I have been a customer of Fifth Third Bank for a few years now, and until recently I haven't encountered any problems. However, they updated their app a couple of months ago and since then, it hasn't been functioning properly. I face difficulty logging in, and even when I do, I don't receive an email notification for overdrafts until days later. The bank employees have always been friendly and helpful, but it's frustrating to spend five minutes just trying to log in to my account.
Complain
2
Cons
I possess a credit card from 53rd Bank and have consistently made timely payments in the past. However, due to financial difficulties during the pandemic lockdown, I was unable to make four payments on time, resulting in negative marks on my credit report. I reached out to the bank to inquire about any pandemic relief programs that could potentially remove these marks, but was informed that they had sent a notice during the pandemic that could have helped my situation, which I never received. They declined to assist me any further, stating that there is nothing they can do at this point and I am stuck with the negative marks on my credit report.
Complain
1.6
Cons
5th 3rd Bank has placed an extended hold on a check deposited into the checking account for the second time, causing significant inconvenience. The first time it happened, the bank claimed there was an 8-business day hold due to the check writer's fraudulent behavior, despite the writer being a former Assistant State Attorney and active bar association member. The check finally cleared after 5 weeks. The second time, the ATM registered the deposit as $200, and a $4,000 hold was placed on the account, causing it to become negative the next day. After an hour and forty minutes of phone calls and another hour spent with the branch manager, the check was still being held for 10 business days. Research showed that 5th 3rd Bank is ranked number four in formal complaints at the Consumer Financial Protection Bureau, despite not being one of the top 100 largest banks in America. Frustrated, the customer paid off their credit card, withdrew all the money from savings, and closed all accounts.
Complain
Company rating
2.2
/ 5
20 reviews
Application
2.1
Support service
2.1
Mobile App
2.3
Service quality
2.4
Your satisfaction level
2.0
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