How to register an account?
Customers can choose from multiple account types offered by the Sterling Bank of Asia. They offer accounts like savings, online, checking, short-term time deposits, and long-term time deposits. Under these account types, there are further sub-categories that can be selected based on the customer’s requirements.
Registering an account with Sterling Bank of Asia can be done both online and offline. However, if you are using the online process, you won't have access to the complete services rendered by the company unless you go to their premises and full activation.
Even after registering, both online and offline, you can still use an online account to access many features, like making transfers, checking your bank balance, loading airtime, etc.
The company calls its online banking online-personal. You can continue banking online from anywhere, using their mobile application or the company's website. With this online service, you can conveniently handle your banking needs from any location. You can use it to manage funds, pay bills, and perform many other banking activities more from the convenience of your home.
To register for online banking with the bank, you first must be enrolled. To enrol, you should:
- Visit the Sterling Bank of Asia's official website.
- Move your mouse to Online banking and click on Enroll now.
- This will take you to a login page, but since you do not have an online account, you have to look to your left and click on New enrollment.
- It will take you to a new page where you must read the Sterling Bank of Asia electronic banking agreement. If you agree to these, check the tick box and click on I Agree.
- Next, you will have to fill out some required information about yourself, especially the fields with an asterisk(*). The required information here is:
- Your Sterling Bank account number.
- Your online banking username and password, which you can get it offline from their office if you do not have any.
- Your full name.
- Your date of birth.
- Your email address and click on Confirm once all these are done.
- Review all the information details and click on Request to receive the one-time password (OTP). To receive the OTP, you must ensure that your mobile number is provided to your branch of account and that it is updated.
- Enter the sent OTP and click on Submit. Once the OTP is sent, use it immediately within 5 minutes upon Request; if not, you need to click resend to receive a new one.
- If the OTP is accepted, you have successfully enrolled in the Sterling Bank online banking. You can now click on BACK TO LOGIN PAGE to log in to your account using these new details.
Once enrolled in Sterling Bank online via a web browser, you may download the online mobile app via Google Playstore or the App Store on your mobile device.
How to restore access to your online account?
If you forget your username or password, you can either go to the bank premises to request a new one, or you may restore it online. These are the steps you should take for online retrieval of password.
- Visit the Sterling Bank of Asia's official website.
- Move your mouse to Online banking and click on Enroll here.
- This will take you to a login page, but since you have forgotten your details and can't log in, click on Forget your username/password.
- This will take you to a new window. Now, you will have to click on the type of account you are using, but you must have your account and card details readily available.
- Enter your user ID, email address, account number and date of birth, and click on Next to continue.
- Enter the card details being asked for and your pin and click on Reset.
- You will be sent a link in your registered email. With this link, you can now reset your old password and create a new one.
- Once you are done, you can click on BACK TO LOGIN PAGE to log in to your account using this new detail.
How to change your password?
This can be done using the website and through the mobile app. Log into your online account, click on My account and navigate to Change password. Enter your old and new passwords and click on Submit. You have successfully changed your password.