How to register an account
Security Bank of Philippines offers convenient online banking, which can be performed through its website or mobile app.
They have compiled all the transactions and services you can perform online without heading to the branch. They strive to provide customers with the most up-to-date information as they receive more and more information about situations.
Banking online allows for various transactions, from transfers of funds to credit card transactions, all of which could be done online. You can either log in to your Security Bank account to enjoy these benefits or sign up for an account for those who do not have one.
To enroll in a Security Bank online account, follow the steps below carefully. Please, ensure you give only the correct information as it will be successful only when you do so.
Visit the Security Bank's official website.
Click on the Login tab. This will take you to another window, where you would be required to log in with your username and email, but since you have yet to have these, kindly click on Enroll now.
On the next window, it will display Credit card or Bank accounts. Click on Bank accounts.
On the next page, read the online banking terms and conditions carefully, check the box if you agree to these, and click on Submit to continue.
Fill up all the required information on this page. Provide your login information (your preferred user ID, preferred password, and your challenge question and answer), your personal information (your full name, email address, TIN, mobile number, home phone number, and fax number), choose your preferred branch, enter your account number and your nickname, select your form of notification, fill in the captcha, and click on Submit.
This will lead you to the confirmation page, where you will be required to confirm your details. After confirmation, click on Submit to continue.
The acknowledgment page will come up. Tick all the required boxes and click on Submit.
You will be required to print out the form, and you have successfully enrolled on the Security Bank online banking.
Go back to the second step and log in to your online account using the just created details.
How to restore access to your Security Bank online account
If you forget the password to your Security Bank online account, you can restore it online. These are the steps you should take for online retrieval of your password.
Visit the Security Bank's official website.
Click on login.
This will take you to a login page, but since you have forgotten your details and can't log in, click on Forget your password.
This will take you to a new window. Now, you will have to enter the user ID, the email linked to your account, and the answer to the challenge you chose; then click on Submit.
If the information is provided correctly, you will receive a temporary password through your registered email address, which you may use upon login. After login, you will be asked to change this temporary password to a permanent one.
On completion, you will be shown a message that you have successfully restored access to your account.
Once you are done, you can click on Back to login page to log in to your account using this new detail.
If you cannot answer the challenge question, you can call the Security Bank online help desk at +63(2)8887-9188 or email them at sbonline@securitybank.com.ph for assistance. Remember that the Security Bank online help desk operates 24/7.
How to delete a password
This can be done using the website and through the mobile app.
Login to your Security Bank online account by entering your user ID and password, then click Login.
On the upper-right side of your account, click on your name.
Click on Change own password.
Now enter the correct answer to your chosen challenge question and click Submit.
Enter your old password, and then enter your nominated password.
Retype the nominated password you just entered.
Kindly click on Confirm, and the changes will be reflected immediately.
