How to register an account?
With RCBC Online Banking, you can access your RCBC Accounts from any Internet-connected device and may conduct financial activities online whenever you want. All your accounts, except corporate and JOINT-AND accounts, can be enrolled in RCBC Online Banking.
With RCBC online banking services, you can enjoy services like paying bills, transferring funds, enhanced security that requires device registration, and biometrics login to ensure that your accounts can only be accessed through your own devices, order checkbook, or even deposit cheques online.
To register for RCBC online banking, follow these steps:
Visit the RCBC website and click on Login
Select whether it's a personal or corporate account.
On the login page, scroll down until you find Sign Up Now! Click on it.
If you do not have an RCBC account, click on Get Started.
On the next screen, click Let's Get Started.
Read and accept the Terms and Conditions, then click Continue.
Tap Continue again after reading and accepting the client's acknowledgments.
Provide your phone number and email address. Click Continue.
You will be emailed a one-time password (OTP) to authenticate your mobile number. Click the Continue button and input your username and password
Click on the Create Account button.
How to restore access to RCBC online banking?
If you have lost access to your RCBC online banking account, you can visit any RCBC branch to request User ID retrieval. Your User ID will be sent to your registered email address. If you have forgotten your password, you can still go to the branch and have it reset. You can also call RCBC Customer Care at +632 8877-7222.
Additionally, you can reset it using online banking as follows. First, visit the RCBC website. Then, select Login on the RCBC Online Banking login page. Tap on Forgot password. Proceed to choose between a personal or a corporate account type. Then you will be prompted to enter your User ID. Finally, RCBC will grant you access and send the updated information to your registered email.
How to delete an account on RCBC online banking
An RCBC online account can only be deleted at the branch of your choice. Before your account can be deleted, other factors are involved that the bank's customer care needs to confirm. They involve whether you have any pending loans or transactions or if your account is linked to other products like a credit card. You also need to confirm that you understand that deleting your account will lead to you not having access to any RCBC online banking service. After you confirm all these, you will receive a questionnaire. You will be informed that your account has been deleted later on via email.
