Detailed information
About lender
Raquel Pawnshop, Inc. is a family-owned business that was incorporated on November 5, 1993. Raquelita R. Rafa, the eldest child of Mr. Reynaldo and Mrs. Rosita Raquel, founded the company. The first pawnshop arose in the center of Lucena City, where the Raquel family's original textile company thrived. It can be found at 129 Merchan Street in Lucena City. It brought the company multiple prizes from various agencies and foremost award-awarding authorities.
Raquel Pawnshop expanded its operations into services like money transfer through Western Union, Transfast, Cebuana Pera Padala (Domestic) and PeRaquel Express (company-owned remittance). They also offer services like Cash in & Cash out, retailer loading, accident insurance, bill payments, e-ticketing, e-loading, and many more. One of the company’s most significant accomplishments was its customer service satisfaction. It helped the business win numerous accolades from prominent organizations and agencies. Apart from financial aids, the company is also known for its pawning services, where customers may pawn jewelry, gadgets, money changers, watches, antiques, and other such items.
Pros and cons
Te Raquel Pawnshop is one of the oldest pawning service providers in the country and offers decent customer satisfaction. However, it's also essential to weigh all of its pros and cons before trying their services:
Pros:
They don't run credit checks on customers.
They provide you with the borrowed funds in a matter of minutes.
They return your valuables as soon as you want them back after you pay the lent amount and the interest.
They have significant global networks.
They have a friendly atmosphere and offer good customer service.
Cons:
They offer specific services offline, which means you will have to visit the store to avail yourself of them.
They only accept gold and silver jewelry.
Products
Raquel Pawnshop offers a wide range of goods and services, including insurance, bill payment, electronic reloading, etc. Below are some of its most prominent products.
Pawning
The general public that requires financial assistance can apply for a quick loan from Raquel Pawnshop utilizing jewelry or electrical devices as collateral. The Raquel Pawnshop offers high appraisals at reasonable interest rates. The company also has a dependable security network, which ensures that its customers don't have to be concerned about the security of their pawned valuables. The following items are acceptable for pawning at Raquel Pawnshop: jewelry made from white gold, diamonds, gold scrap, silver or pure gold, cell phones, DSLR cameras, professional cameras, laptops, smartwatches, PlayStation, luxury bags, and many such items. The website has no information on how much you can loan out based on the value of your item, so to know the amount, you can contact the pawnshop directly.
Loading
Raquel Pawnshop provides loading services which include mobile loads, online gaming loads and other similar prepaid loads like PLDT, BayanTel, CignalHD, Dream, Globelines, Smartlink, MyMusic Store, etc. All of their branches accept e-transactions without any additional fees or convenience charges.
Ticketing
Ticketing services are also available at Raquel Pawnshop for domestic flights from Philippine Airlines, Cebu Pacific, China Southern Airlines, China Airlines, EVA Air, American Airlines, Korean Air, etc. If you want to know more about the airlines they cover, you can check the complete list on their website.
Money Transfer
Peraquel Express is Raquel Pawnshop’s remittance launched on September 1, 2018. It offers users an option to send or receive money nationwide with the help of the company’s widespread network. They have over 1,000 branches and 6,500 authorized agents committed to meeting its customer’s local and international remittance requirements.
Insurance
Raquel Pawnshop provides the most affordable personal accident insurance. Customers who use both pawning and non-pawning services are eligible for this insurance. The accidental insurance is activated from the date of your transaction and is valid for up to six months. Per their policy, a pawner can only buy up to five different types of insurance at a time. They offer the following products:
Permanent total disability and accidental death benefit up to ₱30,000.
Permanent partial disability up to ₱30,000,
Unprovoked murder and assault of up to ₱30,000,
Accidental burial of up to ₱6,000
Accidental ambulance benefits of up to ₱5,000.
Money changer
The pawnshop accepts third currencies like Australian dollars, Canadian dollars, UK pounds, US dollars, euros, Hong Kong dollars, and Japanese dollars. These are taken only in limited branches of Lucena, Sariaya, Tayabas, and Paete. Customers are always informed of the correct money changer rates as they are regularly updated.
Bill payment
Raquel Pawnshop also provides bill payment services for many essential service providers. Customers can pay their electricity, school, water, landline, cable TV bills, credit card payments, insurance premiums, etc., through the platform. The company also allows users to make payments to the government, charities, or any other transaction like shopping. You can visit Raquel Pawnshop’s website and see a complete list of invoices you can pay via their platform.
