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PNB Mobile App Review

Advertiser Disclosure

The PNB mobile is a banking app designed for customers enrolled in the Philippine National Bank online banking and who want to access checking, credit card, or savings accounts on their smartphone gadgets.

To download the Philippine National Bank mobile app, follow the steps below for your operating system.

For Android

Download

PNB on Google Play

  • Visit the Philippine National Bank website.
  • Scroll down to the Ready to enroll cap and click on the Get it on Google Play icon. This will direct you to Google Play.
  • Download the app.
  • Open the app and enter your Philippine National Bank online account.

For iOS

Download

PNB on App Store

  • Visit the Philippine National Bank website.
  • Scroll down to the Ready to enroll cap and click on the Download on the App Store icon. This will direct you to the App Store.
  • Download the app.
  • Open the app and enter your Philippine National Bank online account.

For Huawei

The PNB mobile app is not yet available on Huawei AppGallery. However, you can access the PNB banking website via the Huawei browser.

Using the three dots in the PNB website on the Huawei browser, you can select Add to the home screen and click on Home screen. It will create an app-like shortcut on your device's home screen that will always redirect you to the PNB website when you open it.

How to register on the PNB mobile app?

Registering on the Philippine National Bank mobile app is the same for all operating systems. To register on the PNB mobile app, follow the steps below.

  1. After downloading the PNB app, open it and click on Sign up.

  2. Go through the Terms and conditions carefully before accepting.

  3. Choose an ATM card number as your sign-up option and input your account details.

  4. Input the OAC (Online activation code) sent to your registered e-mail address. The OAC will be sent to the primary account holder's registered email address for a joint or secondary account holder.

  5. Input the 6-digit OTP (One-Time PIN) sent to your registered mobile number.

  6. Create your user ID and password for the PNB digital account. In cases where the customer is an existing user of PNB internet banking since July 31, 2021, or earlier, they can use the same user ID used to sign up so the bank can migrate their existing saved billers and payees to PNB digital.

  7. Choose your login option and view your PNB Digital Dashboard.

Features

The PNB mobile app was built while keeping the customer's comfort in mind. It comes with tools like funds transfer, balance inquiry, bill payments, and many more features. The app provides valuable services like branch location, rate checking, and load buying and sending. The app has a completely customized design, all on your smartphone device.

Some options in the PNB mobile app include:

  • View your account credit card balance. The app allows you to check your credit card and transaction details quickly.

  • Transfer funds to other banks or e-wallets. The app allows you to transfer funds to other local and international banks. You can also transfer funds to e-wallets.

Send and receive money with QR codes. The app allows you to save your generated account QR code for easy access. You don't have to keep your account number on your phone or memorize it. This option reduces errors that may arise from manually inputting the receiver's account details.

FAQ

How do I apply for a loan using the Philippine National Bank mobile app?

Unfortunately, it is not possible to apply for a loan using the Philippine National Bank mobile app. However, you can apply online through the banking website or at any PNB branch. You can also contact their customer support at (+632) 8573 8888. You can check their website or bank app for a list of PNB locations.

How do I extend a loan using the Philippine National Bank mobile app?

You cannot extend or renew a loan. Based on the credit approval, the borrower can apply for another loan even if they already have one. For more information, contact customer service using your smartphone app.

How do I repay a Philippine National Bank loan using the mobile app?

You cannot repay a loan using the Philippine National Bank mobile app. However, you can repay the loan through the following channels: PNB online banking, PNB ATM, PNB automatic debit arrangement, or by visiting any Philippine National Bank branch.

How do I restore access to the PNB app?

If you forgot your user ID, you could call PNB customer care service at (632) 573-8888 for assistance. If your access was locked due to incorrect password entries three consecutive times, you could restore access to your PNB app by selecting the Forgot password cap on the login page. Select your card type and input the card details. Validate your user ID by following the steps on the next page and clicking on Submit. Type in the OTP that will be sent to your registered phone number and click on Submit. Create a new password and click on Submit when done.

How do I delete an account using the Philippine National Bank mobile app?

Go to your account branch or contact the bank's customer care service at (632) 573-8888 to request the removal of the registered device in the PNB Mobile Banking App.

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