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HSBC account

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How to register an account?

HSBC online banking allows you to conduct most of your daily transactions, regardless of time. You may safely log in and do your banking wherever there is an internet connection.

Follow the below steps to register in HSBC online:

  1. Visit the HSBC Philippines site and click on Register on the top right-hand side of the page.

  2. Go through the terms and conditions. Read the terms and conditions for HSBC online banking. After that, check the box at the bottom of the page to indicate your agreement with the terms & conditions, and then click Continue.

  3. Verify your identity. Fill in the relevant details after selecting your account information from the list. You can use your deposit account (debit card), credit card, or phone banking number and PIN to access your account. To advance to the next step, click Continue.

  4. Set up your online account details. Make your username suggestion. Your username must contain at least five alphanumeric characters. This will be your permanent login ID for HSBC online banking. After you've chosen your username, it's time to select a memorable question and create your unique response. You will then need to create a password. These will be your personal login information. To advance to the next step, click Continue.

  5. Set security questions. Choose the security questions and submit the appropriate answers. Should the need arise, these security questions will allow you to securely reset your memorable question, memorable response, or password. To proceed, click Continue.

  6. Confirm your details. A page will appear confirming your successful online banking registration. After completing the process, you can access your accounts via HSBC online banking and HSBC mobile banking.

How to restore access?

If you forgot your password, you can retrieve it and restore access to your account by following the steps below:

  1. Visit the HSBC website and click on Log on by the top right-hand side of the page.

  2. Insert your online banking user ID and click on Continue.

  3. Click on Forgotten password and follow the onscreen instructions to restore access to your account.

If you forget your user ID, you will need to talk to customer care or visit a bank branch to retrieve the user ID.

How to delete an account?

To close your account, contact customer care at (02) 8858-0000 or email hsbc@hsbc.com.ph. You can also submit your request in person at any HSBC Bank branch. The selected account will be closed the following business day. Remember that once an account has been requested to be closed, it cannot be reopened. Also, your account will be terminated if you haven't logged in to online banking for 36 months. To use the Internet banking services again, you must re-register.

HSBC account

FAQ

How do I change my HSBC online login and password to something memorable?

Although you cannot change your username, you can change your password, memorable question or answer, and security questions. First, access your online banking account. Then, on the top menu bar, select your account name. Select Log on & security settings from the menu. You may update your information here. When altering your security settings, use passwords and responses that no one else can guess. Never write them down. Instead, memorize them. This will assist in keeping others from gaining access to your financial information.

My HSBC online accounts all have identical names. How do I distinguish them?

You can give your savings and current accounts aliases to identify them quickly. In online banking, select the Rename accounts option. Outside of Internet banking, changing your account names does not affect your accounts. All of your statements will still bear the original names.

Is it possible to order a checkbook through HSBC online banking?

You can order a cheque book for your current/checking account online. When you choose a checking account, the full account details and transactions will be displayed on the right. Select the Order checkbook from the Manage menu. The cheque book will be delivered to your local bank for pickup for security reasons.

Why are some HSBC online banking pages not displaying correctly?

Even though their online banking pages adhere to all applicable web standards, some outdated web browsers may inaccurately display specific aspects of a page. The bank suggests you update your browser to the latest versions of Google Chrome, Internet Explorer, Mozilla Firefox, or Safari. If you don't want to change your browser right now, you can still use online banking safely. You may still have display issues. Online banking does not support Internet Explorer 8 (or earlier versions), nor does Safari support private browsing.

Financial products

HSBC
Personal Loan
Rating by Finanso®
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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
0
300
650
1000
₱30,000 - ₱500,000
Rate
i

Effective interest rate on the product

from 0.65% per month
Term
i

Loan term for the financial product

6 - 36 months
HSBC
Home Loan
Rating by Finanso®
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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
0
300
650
1000
₱700,000 - ₱50,000,000
Rate
i

Effective interest rate on the product

4.99% per year
Term
i

Loan term for the financial product

1 - 20 years
HSBC
Term loans
Rating by Finanso®
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Recommended FinScore™
0
300
650
1000
HSBC
Revolving loans
Rating by Finanso®
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Recommended FinScore™
0
300
650
1000
HSBC
HSBC foreign currency business time deposit account
Rating by Finanso®
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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

HSBC
HSBC peso checking account
Rating by Finanso®
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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

HSBC
HSBC foreign currency time deposit account
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

HSBC
HSBC foreign currency savings account
Rating by Finanso®
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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

HSBC
HSBC peso time deposit
Rating by Finanso®
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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

HSBC
The peso savings account
Rating by Finanso®
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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

HSBC
HSBC Red Mastercard®
Rating by Finanso®
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Recommended FinScore™
0
300
650
1000
HSBC
HSBC Gold Visa Cash Back Credit Card®
Rating by Finanso®
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Recommended FinScore™
0
300
650
1000
HSBC
HSBC Platinum Visa Rebate Credit Card®
Rating by Finanso®
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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
0
300
650
1000
HSBC
HSBC Premier Mastercard®
Rating by Finanso®
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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
0
300
650
1000

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1000
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from ₱25,000
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0.25% per annum
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from ₱1,000
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from ₱100
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from ₱500
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0.5% per annum
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