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Eastwest Bank account

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How to register an account

The bank offers multiple features and better security that allows its customers to bank confidently at any time from any location. It has a simple consumer self-service enrolment method and no need to fill out any registration form. Customers can just enable Internet banking by visiting an ATM. The platform also allows users to change their passwords or reset their cell numbers, among other things.

Eastwest online offers interbank and worldwide fund transfers in foreign and local currency. This platform allows users to access account administration, transaction history, and even stop payment requests for non-negotiated checks. The bank has also implemented one-time passwords (OTPs) for transactional authentication and security questions for customer detail maintenance to improve security.

Eastwest Bank also created a mobile app, where you may manage your account to supplement the convenience provided by its digital banking function. This app gives you access to your online account and services such as monitoring your account balance, paying bills, transferring payments, and more.

Follow these steps to open an account on the Eastwest Bank website:

  1. Visit the official bank website: www.eastwestbanker.com.

  2. Click on the Online banking menu, which displays different types of accounts, and is located on the upper right side of the webpage. Select the type of account in which you want to enroll.

  3. To access the enrollment page, click the Enroll button. You can also access the enrollment page by clicking Sign me up after selecting Log in from the Online banking option.

  4. Read the terms and conditions and check the little box below if you consent.

  5. The program will ask if you have a debit/prepaid card, and you should click the button that corresponds with your response.

  6. Enter your card number and PIN and click on Confirm.

  7. Fill out the registration form with the required information, then click Submit.

  8. Print the online application form and sign it.

  9. Take the completed form to the Eastwest Bank branch you created your account.

How to restore access to Eastwest Bank online

In case you forgot the password or username to your Eastwest Bank login, follow the steps below to restore it:

For password

  1. Visit the Eastwest Bank website at www.eastwestbanker.com, click on the Online banking by the top right side of the website.

  2. On the next page, click on Forgot password.

  3. Select Reset password.

  4. Choose your card type and enter the card details.

  5. Validate your username by following the steps on the next page and click on Submit.

  6. Key in the OTP that will be sent to your registered phone number and click on Submit.

  7. Choose a new password and click on Submit when done.

For username

  1. Visit the Eastwest Bank website at www.eastwestbanker.com, click on Online banking by the top right side of the website.

  2. On the next page, click on Forgot password.

  3. Select Retrieve username.

  4. Choose your card type and enter the card details.

  5. Key in the OTP that will be sent to your registered phone number and click on Submit.

  6. Your username will be sent to your registered email address.

How to delete an account

To delete an Eastwest Bank online account, you must go to the bank and speak with a customer service representative. You will be provided a form to fill out after explaining your reason for visiting. Fill out the form and explain why you're closing the account, then follow the instructions from the customer service person. You can also put a call through to their customer care at (+632) 8888-1700 or send an email at service@eastwestbanker.com and then tell them about the account closure.

Eastwest Bank account

FAQ

Can I update my contact information in the Eastwest Bank online?

Yes, you can change your mobile and email addresses in Eastwest online in real time by utilizing the Self-service facility or the Change your information and preferences option when logged in. You can also reach the customer service hotline at (632) 888-1700 at any time.

What do I need to enroll on Eastwest Bank login?

You must be in possession of an Eastwest debit, prepaid, or credit card. Your email address and cell phone number must also be up to date in your account. If they need to be updated, please visit your local branch, contact (632) 888-1700, or email cards@eastwestbanker.com.

Can I transfer funds in the Eastwest Bank online?

Yes, you can use the Move money function to move funds between your own accounts and the Send money function to send funds to other money transfers beneficiaries in Eastwest Bank, other local banks, and international institutions.

Can business owners use their business accounts to log in to Eastwest Bank online?

Yes. Accounts for businesses and corporations can be accessed through Eastwest Bank online corporate. Visit your Eastwest Bank branch to enroll/reactivate Eastwest online corporate (if you previously used their legacy system: Net access). You will be required to fill out and sign registration documents in person. This change to your online access is part of their efforts to comply with retail internet banking transaction laws while delivering expanded functionality to meet your needs better

Financial products

Eastwest Bank
Personal Loan
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
0
300
650
1000
₱25,000 - ₱2,000,000
Rate
i

Effective interest rate on the product

up to1.89% per month
Term
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Loan term for the financial product

12-36 months
Eastwest Bank
Auto Loan
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
0
300
650
1000
from ₱200,000
Rate
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Effective interest rate on the product

up to 7.19% APR
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Loan term for the financial product

12-60 months
Eastwest Bank
Home Loan
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
0
300
650
1000
Rate
i

Effective interest rate on the product

from 5.75% APR
Term
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Loan term for the financial product

up to 30 years

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All Eastwest Bank’s reviews by december 2022
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