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Eastwest Bank Mobile App Review

Advertiser Disclosure

Eastwest mobile is a banking app for clients who are enrolled in Eastwest online banking and want to access savings, checking, or credit card account on their smartphone devices.

Follow the steps below to download the Eastwest Bank mobile app for your preferred operating system.

Eastwest Bank on Google Play

Download

Eastwest Bank on Google Play

For Android

  1. Visit the Eastwest Bank website and click on Learn more, under Deposit local checks in a snap.

  2. Go down and select Download on Google Play. This will lead you to Google Play, download the app.

  3. Open the app and log in to your Eastwest Bank online account.

Eastwest Bank on App Store

Download

Eastwest Bank on App Store

For iOS

  1. Visit the Eastwest Bank website and click on Learn more, under Deposit local checks in a snap.

  2. Go down and select Download on the App Store. This will lead you to the App Store, download the app.

  3. Open the app and log in to your Eastwest Bank online account.

For Huawei

  1. Visit the Eastwest Bank website and click on Learn more, under Deposit local checks in a snap.

  2. Go down and select Explore it on AppGallery. This will lead you to AppGallery, download the app.

  3. Open the app and log in to your Eastwest Bank online account.

How to register on the Eastwest Bank mobile app

Registering with the Eastwest Bank mobile app is the same across all operating systems. Take the following steps:

  1. After downloading the app for your specific operating system, open it and tap on Sign me up.

  2. Read the terms and conditions and check the little box below if you consent.

  3. The app will ask if you have a debit/prepaid card, and you should tap on the button that corresponds with your response.

  4. Enter your card number and PIN and tap on Confirm.

  5. Fill out the registration form with the required information, then click Submit.

  6. Print the online application form and sign it. You have successfully enrolled on the Eastwest Bank mobile banking.

The software was designed with your comfort in mind. Eastwest Bank provides a mobile banking app with a completely customized design, banking tools such as balance inquiry, bill payment, and funds transfer capabilities, as well as practical services such as load buying and sending, branch locator, and rate checking — all on your phone.

In the Eastwest Bank mobile app, you can:

  • Check your account balance. You can check your account balances and recent transactions easily.

  • Take care of your bills. You can over 100 partner billers and authorize payments.

  • Transfer money. You can transfer funds between your accounts and to other local and international bank accounts while maintaining multi-factor authentication security, as with Eastwest online banking.

To use the app, existing Eastwest online banking personal users just have to log in with their online banking credentials. Self-service registration is simple and straightforward for new users; they can just use the Sign me up button on the app's login screen.

FAQ

How do I apply for a loan using the Eastwest Bank mobile app?

Unfortunately, you cannot apply for a loan using the Eastwest Bank mobile app. You can apply online through the website or in any Eastwest stores or phone their customer support at (632) 8888-1700 or their chatbot, ESTA. Visit their website for a list of Eastwest locations.

How do I extend a loan using the Eastwest Bank mobile app?

A loan cannot be renewed or extended. Subject to credit approval, the borrower can apply for a new loan even if they already have one. For further information, use your smartphone’s app to contact customer service.

How do I repay an Eastwest Bank loan using the mobile app?

Unfortunately, you cannot repay a loan using the Eastwest Bank mobile app. You can do this through the following channels: EastWest online, EastWest automatic debit arrangement, EastWest ATM, or by visiting an Eastwest Bank.

How do I restore access to the Eastwest Bank app?

If you forgot the password to your Eastwest Bank mobile app, follow the next steps to restore access to your account. Open the app and tap on Forgot password, then choose your card type and enter the card details. Validate your username by following the steps on the next page and tapping on Submit. Key in the OTP that will be sent to your registered phone number and tap on Submit. Choose a new password and tap on Submit when done.

How do I delete an account using the Eastwest Bank mobile app?

Send a direct chat to a customer representative using the app to delete an account.

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All Eastwest Bank’s reviews by march 2025
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