How to register an account with CTBC Bank?
CTBC Bank provides seamless online banking services via its website or mobile app. As they learn more about circumstances, they attempt to present clients with the most up-to-date information. It is a web-based remote banking system meant to give the bank's selected clients access to various financial services from any location, including after banking hours, because the channel is over the internet. They have developed a list of all the transactions and services that can be completed online without visiting a branch.
The bank's clients use the web-based customer component to retrieve financial information and make requests. The component is connected and merges directly with the on-site bank component and the bank's back office systems. It enables the client to do the following:
- Perform housekeeping tasks, such as changing your password, viewing the transaction history, viewing the access log, and giving each account a unique moniker.
- Make inquiries, such as balance inquiry, float inquiry, statement of account, and warehoused Post-Dated Checks (PDCs) status.
- Transfer funds like fund transfer within a company, fund transfer between companies, BancNet IBFT (Inter-Bank Fund Transfer), uploading payroll, reloading a cash card, and paying bills.
Follow the instructions below to open a CTBC Bank online account. Please, ensure that you only provide accurate information as it will only be successful if you do.
- Visit CTBC Bank’s official website.
- Click on Sign on to present on the top right-hand side of the screen and select NetBanking.
- On the new page, look down and click on Not yet registered? Sign Up.
- The service agreement form will be displayed. Go through the terms and conditions. Then if you accept these terms, fill in your name, signature, and date, then print the form.
- You will get an SMS to authenticate your registration with a One-Time PIN (OTP). To validate your registration, enter the One-Time PIN and click on Continue.
- Fill out all of the mandatory fields on this page. Enter your login information (your preferred user ID and password), your personal information (your full name, email address, mobile number, home phone number, and fax number), enter your account number and nickname, choose your form of notification, fill out the captcha, and click Submit.
- This will send you to the confirmation page, where you will be asked to confirm your data. To proceed, click Submit after confirmation.
- The acknowledgment page will be shown. Tick all the appropriate boxes and click on the Go to login page.
- After successfully logging in, you will be prompted to read the NetBanking service agreement.
- Answer two security questions, as you will be expected to do so in the future if you seek a Forgot password.
- You must print the form after enrolling in CTBC Bank NetBanking.
How to restore access to your CTBC Bank NetBanking?
You can recover your CTBC Bank NetBanking password online if you forget it. These are the actions you should follow to retrieve your password online.
- Visit CTBC Bank’s official website.
- Click on Sign on to present on the top right-hand side of the screen and select NetBanking.
- Look down and click on Forgot Password.
- Enter your bank’s user ID on the next page and click on Continue.
- Follow the subsequent steps and correctly input all the needed data to restore access to your CTBC Bank NetBanking.
You can also call their customer service hotline at +63 2 8840-1234 to reset your login password. Following the authentication of your request, you will get an email notification with an attached password-protected PDF file providing your new temporary login password. You should change your temporary login password right away. It is important to note that the bank will never ask for your password credentials again.
How to delete a CTBC Bank NetBanking account?
Contact customer support to seek the deactivation of online services, including your accounts. It takes at least 10 banking days for them to complete your request.
