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Citibank app

Advertiser Disclosure

Customers who are signed up for Citibank online banking and want to access their credit, savings, or checking accounts on their smartphone can download the Citibank mobile banking app. Customers of Citibank now have access to new banking options through mobile banking and Citi Online. The app provides a wide range of services to its retail users while incorporating the required security measures to ensure that the transactions are secure. Citibank is a pioneer in delivering advanced digital banking options to its clients. Customers can complete various banking transactions with Citibank mobile banking.

Follow the steps below to download the Citibank mobile app for your preferred operating system.

Citibank on Google Play

Download

Citibank on Google Play

On Android

  • Open Citibank’s official website: https://www.citibank.com.ph/

  • You will see a list of services listed on the page, search for Learn more about Citi mobile app and open it.

  • You will be redirected to a new page. Click Get it on Google Play.

  • Then you will see a pop-up, click on Continue, and you will be redirected to the app’s Google Play Store page.

  • Click on Install to download the app on your device.

  • Launch the app and log into your Citibank online account.

Citibank on App Store

Download

Citibank on App Store

On iOS

  • Open Citibank’s official website: https://www.citibank.com.ph/

  • You will see a list of services listed on the page, search for Learn more about Citi mobile app and open it.

  • You will be redirected to a new page. Click Download on Apple Store.

  • Then you will see a pop-up, click on Continue, and you will be redirected to the app’s Apple App Store page.

  • Click on Get to download the app on your device.

  • Launch the app and log into your Citibank online account.

How to register on the Citibank mobile app

You can use Citibank’s registered user ID and password, which was created by you earlier, to log in to your Citibank mobile application. If you have not enrolled, please follow the steps above to complete your online registration.

Features

Citibank offers a mobile banking app with a fully customizable design that includes banking functions like balance inquiry, bill payment, and funds transfer capabilities, as well as valuable services like load buying and sending, branch finder, and rate checking. In the Citibank mobile you can:

  • View the transaction history and account information.

  • Use NEFT and IMPS to transfer money to another Citi account that is linked, as well as to another Citi account.

  • Pay your credit card and utility bills.

  • Open up deposit accounts that are fixed, recurring, multiple, and tax-saving.

  • Demand draft request.

  • Request for an email statement, account linkage, a new checkbook, a stop payment, and a second statement are all acceptable.

  • Edit maturity instructions and manage current deposit accounts.

  • View your credit card's transaction history and account information, including unbilled charges.

  • Transform credit card purchases into EMIs.

FAQ

How do I apply for a loan using the Citibank mobile app?

Unfortunately, utilizing the Citibank mobile app won't let you submit a loan application. You can apply online, at any Citibank location, by phone at (632) 8995-9999, or by sending a message through www.citibank.com.ph.

To find a list of Citibank locations, go to their website.

How do I extend a loan using the Citibank mobile app?

There is no way to prolong or renew a loan. The borrower may apply for a new loan even if they already have one, subject to credit approval. Use the customer care app on your smartphone to get more details.

How do I repay a Citibank loan using the mobile app?

Unfortunately, utilizing the Citibank mobile app is not a way to repay a loan. You can accomplish this using any of the following methods: Citibank's website, Citibank's ATMs, Citibank's automatic debit program, or by going to a Citibank location.

How do I restore access to the Citibank app?

To regain access to your account, if you forgot your Citibank mobile app password, restore access to your account. Start the app and tap Forgot password. Select your card type, then enter your card information, including your card number, CVV, and date of birth. You can validate your account by completing the procedures on the next page and then tapping on Submit. Once you do that, a password reset link will be sent to you. Click on that link and reset your password.

How do I delete an account using the Citibank mobile app?

To delete an account, use the app to send a direct message to a customer service agent, or you can also visit the nearest Citibank branch and request any executive to help you with this request.

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