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How to open a Vision Credit Union online banking account?

With Vision Credit Union’s online banking platform, you can manage your finances from the comfort of your home or office whenever it is convenient for you.

To enroll in online banking, you need to register a profile. First, reach out to Vision Credit Union and let the specialists know that you’d like to sign up for online banking. Then, go to the login page on the Vision Credit Union website by clicking the “Sign In” button in the top right corner, enter your 19-digit debit card number, and click “Continue”. Next, provide your date of birth and the phone number or email associated with your account, and click “Continue”. If you receive a security code by phone or email, enter the code into the designated field and click “Continue”. Then, create a new username and password and re-enter a new password to verify it. Next, accept the Direct Service Agreement, confirm details, and click “Create user profile”.

Features

Here are the key features provided by the Vision Credit Union online banking platform:

  • Viewing your account balances and transaction history

  • Transferring funds between your accounts

  • Paying bills and managing payees

  • Setting up schedules bill payments, and transfers

  • Sending and receiving money through Interac e-Transfer

  • Viewing your eStatements

  • Setting up account and security alerts

  • Updating your personal information

  • Communication with the credit union representative through secure messaging

Along with the capabilities listed above, business members can get the advantage of the following features:

  • Consolidating your personal and business accounts into a single login to see everything in one place

  • Assigning delegates to your business accounts

  • Making corporate tax payments

  • Viewing pending transactions that need your approval

How to sign in to a Vision Credit Union online banking account?

Once you have your online banking profile created, you can sign in to your account with your username and password. To proceed, click the “Sign In” button in the top right corner of the page you are browsing.

Vision Personal Account

FAQ

How can I change my Vision Credit Union online banking account password?

To change your Vision Credit Union online banking password, sign in to your account, click “My Vision”, and select “Password” under “Settings”. Then, enter your current password, enter a new password, re-enter a new password to verify it, and click “Continue”. Next, click “Continue” on the confirmation screen, select the preferred way to receive an authentication code, enter the code into the designated field, and click “Continue”. Once you do, you will see the confirmation message saying that your password change has been successful.

How do I restore the forgotten password?

To restore the forgotten password to your Vision Credit Union online banking, click “Forgot username or password?” and then click “Forgot password?” on the login page. On the next screen, enter your username and select the preferred identification method — either by email or phone. After you receive the authentication code, enter it into the designated field. Then, follow the further instructions from the system to restore your password.

In case you have trouble restoring your password, you can call Vision Credit Union at 1-855-801-5768 for assistance.

How to delete a Vision Credit Union online banking account?

There is no information about deleting an online banking account on the Vision Credit Union website. You can clarify this information with the credit union support team by calling them at 1-855-801-5768.

How to send an Interac e-Transfer via a Vision Credit Union online banking account?

To send an Interac e-Transfer, sign in to your account, click “Transfers & Payments”, and select “Send Money” under Interac e-Transfer. Then, choose an account you want to send money from, choose a recipient, and enter the transfer amount. Once you do, click “Continue” to complete the transfer. 

If your recipient doesn’t have an auto-deposit setup, be sure to let them know the answer to the security question.

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