Credit Union
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Valley personal account

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How to open a Valley Credit Union online banking account 

An online banking platform from Valley Credit Union provides you with 24/7 access to your personal and business accounts from any device connected to the Internet.

To sign up for online banking, call Valley Credit Union at 1-866-990-4044 or visit a branch near you.

Features

Here is what you can do with Valley Credit Union online banking:

  • View your account balances and transaction history

  • Review and print your account statements

  • Move funds between your accounts

  • Send funds to other financial institutions

  • Send and receive INTERAC e-Transfers

  • Pay bills and manage payees

  • Set up scheduled bill payments and transfers

  • Order cheques

  • View current interest rates

How to sign in to a Valley Credit Union online banking account 

Once you have a Valley Credit Union online banking account set up, you can sign in to it from any page on the website. Click the “Login to Online Banking” button in the right sidebar of the page you are browsing and enter your login credentials — your member number and personal access code (PAC).

Valley Personal Account

FAQ

How can I change my Valley Credit Union online banking password?

To change your Valley Credit Union online banking password, sign in to your account, go to the “Profile and Preferences” section in the left-hand navigation menu, and select “Change Personal Access Code”. Then, enter your current password, create a new password, and enter a new password again to verify it.

How do I restore the forgotten password?

You can restore the forgotten Valley Credit Union online banking password using the self-service password reset tool. Go to the login page and click the “Forgot Password?” link below the “LOGIN” button. On the next screen, enter your member number and either the last three digits of your social insurance number or your date of birth. Then, follow the further on-screen prompts to reset your password.

Or, you can contact Valley Credit Union during business hours to have your password reset.

How to delete a Valley Credit Union online banking account?

The Valley Credit Union website doesn’t provide information about deleting your online banking account. You can check this information with the Valley Credit Union technical support team at 1-888-CREDIT-U.

How to transfer funds between my accounts via a Valley Credit Union online banking account?

To transfer funds between your Valley Credit Union accounts, sign in to online banking, go to the “Transfers” section, and select “To My Account”. Then, select an account you want to move money from, enter the transfer amount, click “Continue”, and select a recipient account.

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