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Sunova personal account

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How to open a Sunova online banking account?

To help members do their banking at their convenience, Sunova Credit Union has developed Sunova GO Web, a secure online banking platform. 

To sign up for Sunova GO Web, visit your local Sunova branch.

Features

Let’s outline the key features of Sunova GO Web:

  • Viewing your account information and transaction history

  • Paying your bills and managing payees

  • Transferring funds between your accounts

  • Sending and receiving money through Interac e-Transfer®

  • Connecting your Sunova accounts to accounts at other financial institutions to securely transfer funds between them

  • Placing or modifying stop payments 

  • Setting up or modifying automatic transactions 

  • Downloading your transaction information to your accounting software

  • Viewing your account statements online

How to sign in to a Sunova online banking account?

Once you have your Sunova GO Web account set up, you can sign in to it by clicking “Online Banking” in the upper right-hand corner of the Sunova Credit Union website. To log in, enter your member number and the password assigned to you in enrollment. After the first sign-in, you can change this password.

Sunova Personal Account

FAQ

How can I change my Sunova online banking password?

To change your Sunova GO Web password, sign in to your account, go to “Manage settings”, select “Membership”, and then select “Password management”. Then, proceed with changing your password.

Sunova Credit Union recommends changing your password every few months to ensure the safety of your online banking account.

How do I restore the forgotten password?

To restore the forgotten Sunova GO Web password, click “I FORGOT MY PASSWORD” on the login page. Then, accept the Sunova electronic services agreement and enter your member number and either your debit card number or phone-in password. 

Alternatively, you can call Sunova Help HQ at 1.833.3.SUNOVA (1.833.378.6682) to have your password reset.

How to delete a Sunova online banking account?

There is no information about deleting your Sunova GO Web account on the Sunova Credit Union website. To get information about deleting your online banking account, call Sunova Help HQ at 1.833.3.SUNOVA (1.833.378.6682).

How to sign up for CRA Direct Deposit via a Sunova online banking account?

To sign up for CRA Direct Deposit, sign in to your Sunova GO Web account, go to the “Settings” menu, and select “CRA Direct Deposit Enrollment”. Then, select an account you want to receive payments to, provide your social insurance number, confirm your date of birth, accept the privacy statement, and click the “Complete” button. 

Once you complete these steps, expect your deposit information to appear in your CRA account in a couple of business days.

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