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Lender
Rating by Finanso®
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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Rifco's account

Finanso.Multilogin™

How to register an account

The company has a dedicated client portal located separately in the tab Customers. To login into your account at the client’s portal, indicate your name, surname, and date of birth. The two-factor authentication is in place, no registrations and passwords are needed. The account itself is established upon loan approval. Ask custom support if any issues with the entrance to the portal.

The client portal is self-service and brings a lot of benefits. It contains various information on loans and is available 24 hours a day. Within the portal, it is possible to make some changes in loans and get some other support without waiting for Customer Service to reply.

There is a dashboard menu where the proper item may be selected. Click on it to go deeper. If there are no items you are interested in, click the contact Contact Support item to send a general request to the Customer Service Team.

Header introduces such sections as My Account, My Loans, and My Cases. My Account contains personal information, employment data, and address. My Loans displays loan details – to see the statement of the account, click on the number of the loan. To see all payment details, click on View All.

Previous requests submitted through the portal are in the My Cases item. In case you sent a new request and Rifco requires more information, the new comment will appear in the content of the Case Comments section of the My Cases item. To reply and provide the data or comments required, click New and print your remarks. Rifco will be notified about the new message, deal with that, and get back as soon as possible. You will receive a proper e-mail confirming that the case has been received and indicating its status.

Within this item, it is also offered to schedule a call. To do this select the "Schedule the Callback" button, enter your phone number, click on the "Confirm" button and wait for the call at the indicated time.

How to change a password

To change your password or modify any other piece of your information, contact Rifco's customer care by phone at 833.933.0382.

How to delete an account

To delete your account or modify any other piece of your information, contact Rifco's customer care by phone at 833.933.0382.

FAQ

How does Rifco work?

The company operates via dealerships, so the first thing to be done is to select a proper car with a dealer partner. When the automobile is chosen and the loan amount is clear to the parties, the dealer partner will offer the available variants for financing. Auto loans of Rifco may be requested online. There is a list of documents Rifco Inc. wants to have to approve the loan. Some of the documents shall be provided by the dealer, some by the customer. A loan contract is normally signed in the dealership.

How do I contact Rifco?

There are several ways to contact Rifco National Auto Finance corporation on general issues and questions, that is,

  1. send an email message to feedback@rifco.net,

  2. make a phone call at 403-314-1288, 1-833-933-0382 (toll-free),

  3. send a fax message at 403-314-1131,

  4. send an ordinary mail to Customer Service, Rifco, Suite 702, 4909 49th Street, Red Deer, AB, T4N1V1.

To contact Customer Service, address current account inquiries, make changes to contact information, and order payout balance, call 833-933-0382, 888-303-2181.

Questions on collections and delinquent account requirements shall be addressed at 844-255-3910 or 888-303-2181.

You may also contact the Splash team toll-free at 1-855-800-7426 or e-mail them at approved@splashautofinance.ca.

To contact Funding Team, call at 1-855-478-2439, or send a message by fax at 1-888-303-2181 or email funding@rifco.net.

Rifco Inc. also has a dealer services team which could be contacted by phone at 855-478-2439, fax at 888-303-2181, or by email at dealerservice@rifco.net. Income documents can be addressed to poi@rifco.net, funding documents are requested to send to funding@rifco.net. The Dealer Services Team operates Monday to Friday from 7 am till 7 pm and Saturday from 8 am till 5 pm MST (Mounting Standard Time).

Calculate loan payments in Rifco

Rifco calculator will allow you to calculate an approximate payment schedule for the loan

Loan amount
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Enter the desired loan amount

CAD
CAD
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5000 $
100000 $
Loan term
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Specify the loan term for the calculation

months
days
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86

What to pay attention to when applying for a loan from Rifco

  1. The company must have a license if it runs business in Alberta, British Columbia, Manitoba, Ontario and Quebec.
  2. You can check the availability of the relevant license (copy) at the branch of the lending company.
  3. Membership in a self-regulatory organization (SRO) is an additional guarantee of the reliability of the lending company. This information can also be checked at the company's branch or on its official website.
  4. Availability of lending policies.
  5. The procedure for applying for a loan.
  6. The procedure for concluding the loan agreement and receiving the payment schedule.
  7. Other conditions for granting loans.

We recommend

  1. To check out the interest rates and frequency. 
  2. Check the availability of individual terms in the loan agreement (principal amount, term, date of advance, etc.).
  3. Check whether the loan agreement contains information about the total cost of borrowing.
  4. Take time to think – you can change your mind before agreeing or signing a loan agreement.
  5. Speed of loan processing.
  6. Accessibility – alternative lenders often operate where there are no bank branches.
  7. For the borrower - high interest on the loan.
  8. For an investor, the safety of funds is not guaranteed by the state.

What distinguishes Rifco from banks:

  1. Simplicity - loan processing is less formalized than in a bank.
  2. Fast loan processing.
  3. Accessibility.
  4. For the borrower - high interest on the loan.
  5. For an investor, the safety of funds is not guaranteed by the state.
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