How to register an account?
The company offers customers to create an online account on their website. With the help of RFA’s online portal, customers can check their mortgage balance and payment information, change payment dates, update account and contact information, make extra payments, review their current amortization, etc. Registration is straightforward. As soon as customers’ mortgage is funded, they will receive a welcome package with their user ID. For customers’ security, a temporary password will be mailed separately. Afterward, they must click the “Log Me In” button on the homepage and enter their user ID. Finally, they will be able to use all functions presented by the online portal.
How to reset a forgotten password?
It is important to note that the RFA online portal doesn’t require any passwords. The only thing customers need to log in is their user ID. However, the user ID can be lost too. In that case, customers need to connect with the company’s specialist by phone or email to reset access to their accounts.
How to delete an RFA account?
If customers want to delete their RFA account, they need to contact the company's representatives by phone or email to get the required information.
