Credit Union
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How to open a Prospera Credit Union online banking account?

With an online banking platform from Prospera Credit Union, you can access your finances digitally whenever it is convenient for you. To enroll in online banking, you must be a Prospera Credit Union member. You can register an account online by providing your debit card number. Once you do, the system will prompt you to verify your identity via a series of security questions.

Features

Here are the key features of a Prospera Credit Union online banking account:

  • Viewing your account balances and transaction history
  • Transferring funds between your accounts
  • Paying bills, adding, and editing bill payees
  • Setting up recurring bill payments
  • Sending and receiving Interac® e-Transfers

Along with these features, business members can enjoy the following opportunities:

  • Consolidating up to three of your memberships into a single login to see all accounts in one place
  • Assigning up to three delegates to your business accounts
  • Place signatory controls on account transactions
  • Paying GST, corporate tax, and payroll source deductions
  • Creating audit trails by transaction type and user
  • Importing account activity to accounting software

How to sign in to a Prospera Credit Union online banking account?

You can sign in to your Prospera Credit Union online banking account from any website page you are browsing. Click the “Log In” button in the top right corner and enter your login credentials — a debit card number and password.  

Prospera Personal Account

FAQ

How can I change my Prospera Credit Union online banking password?

You can change your Prospera Credit Union online banking password at any time. To proceed, sign in to your account and go to the “Member Services” section.

How do I restore the forgotten password?

You can restore the forgotten Prospera Credit Union online banking password using the password reset feature on the login page. Click the “Forgot your password?” link and enter the last 8 digits of your MEMBER CARD® number. Once you do, the system will prompt you to verify your identity via a series of security questions. Upon successful identity verification, you will be able to create a new password.

Alternatively, you can contact Prospera Credit Union Member Service Centre to have your password reset.

How to delete a Prospera Credit Union online banking account?

Prospera Credit Union doesn’t provide information about deleting your online banking account. You can reach out to Prospera Credit Union Member Service Centre to request information on this matter.

Can I consolidate my personal and business accounts via a Prospera Credit Union online banking account?

If you have both personal and business accounts, you can consolidate them to view all of them at the same time upon signing in. You can find this feature on the left side menu of the screen. Follow the on-screen prompts to proceed with linking your accounts.

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