Credit Union
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Prospera app

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Features

To help members manage their finances using a mobile device, Prospera Credit Union has developed a Mobile App. The app is available for iOS and Android platforms. Let’s outline the key features of the Prospera Credit Union Mobile App:

  • Viewing your account balances and transaction history;
  • Transferring funds between your accounts;
  • Sending money to other credit union members;
  • Paying bills, adding, and editing bill payees;
  • Setting up recurring bill payments;
  • Sending and receiving Interac® e-Transfers;
  • Depositing cheques on the go with the Deposit Anywhere feature;
  • Consolidating up to three of your memberships into a single login to see all accounts in one place;
  • Communicating with Prospera representatives.

How to download the Prospera Credit Union Mobile App?

The Prospera Credit Union Mobile App is available on the App Store for iOS 11.0 or later and for macOS 11.0 or later on Mac devices with an Apple M1 chip or later. On Google Play, it is available for Android™ 6.0 or later.

To download the Prospera Credit Union Mobile App, go to the Apple App Store or Google Play Store and search for “Prospera Credit Union.” Once you see the app in the search results, tap on its icon, then tap “Get” or “Install” to download it and wait until the installation is complete. The Prospera Credit Union mobile app has over 10 thousand downloads on Google Play. The app’s rating is 4.2 on the App Store and 4.1 on Google Play.

How to use the Prospera Credit Union mobile app

Once you have the Prospera Credit Union mobile app installed on your device, you can sign in to it the same way you do for your online banking account. If you haven't enrolled in online banking yet, you can register an account online by providing your debit card number. Or, you can contact the Prospera Credit Union Member Service Centre at 1-888-440-4480 or visit a branch near you. The Prospera Credit Union mobile app is free to download and use.

FAQ

How to apply for a loan in the Innovation Credit Union mobile app?

The Prospera Credit Union website and mobile app pages on the App Store and Google Play don’t provide information about the loan application feature of the Prospera Credit Union mobile app. Most likely, the app doesn’t support this feature for now.

How to pay via the Prospera Credit Union mobile app?

To pay a bill via the Prospera Credit Union mobile app, tap “Pay Bills” on the home screen.  

Next, select an account you want to pay from, select a payee, and specify the amount to pay and when you want to make a payment (now, later, or a recurring payment).

How to restore access to the Prospera Credit Union mobile app?

Prospera’s FAQ doesn't provide information about whether you can reset your password right from the app. Still, you can restore the forgotten password through the web interface. Click the “Forgot your password?” link on the login page and enter the last 8 digits of your MEMBER CARD® number. After that, you will need to pass identity verification via a series of security questions. Once you do, you will be able to create a new password.

How to delete the Prospera Credit Union mobile app?

You can delete the Prospera Credit Union mobile app from your smartphone or tablet the same way you would normally delete other apps. Keep in mind that deleting an app won’t result in closing your account or products or deleting the information you’ve shared with Prospera Credit Union already.

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